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Rated 4.5 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Good Value Happy with everything. Location to Historic Charleston was good. The staff were polite and helpful. Breakfast was good except the pancake machine was not operating for the 2 days of our stay. August 20, 2014
Rated 5.0 out of 5.0 by Great hotel Excellent experience. Can't say enough about the staff, the hotel, the value. Easily a 5 start experience. August 19, 2014
Rated 4.0 out of 5.0 by Great experience The staff was friendly and the room was very nice. The pool was very small, but it was fine. August 18, 2014
Rated 3.0 out of 5.0 by Staff and room Front desk were always very helpful and great to deal with. Ran into cleaning staff and they were all very friendly. The main problem with the room is there was mildew in the ceiling of the bathroom and all the Holiday Inn Express hotels we have stayed in do not have a fan in the bathroom . Do not understand as after shower everything is all wet and you have to use a clean hand towel, etc. to wipe off mirror, the bathroom counter and your toiletries. August 17, 2014
Rated 5.0 out of 5.0 by Very nice. We were only there 1 night but it was a very good experience. The room was very nice and so was the staff. It is only 10 minutes from downtown but a bit further from the beach, about 25 min.. The breakfast area is little small but nothing that would prevent me from going back. I would most definitely stay again. August 15, 2014
Rated 2.0 out of 5.0 by Poor Management I made the reservation for 2 Queen beds. When we arrived they had given away our room and we had to have a king bed and a sleeper couch (the couch has a thin mattress that is lumpy and not comfortable) The hotel told us fresh cookies would be available at 6:00 pm, they were not, the lady at the desk said they were out of cookies, I asked if I could get one of the sweet rolls from breakfast - she said no. The next morning no orange juice - we are out. August 13, 2014
Rated 4.0 out of 5.0 by Great place to stay in Charleston Clean and comfortable. Great new bedding. Very pleasant staff. Spent two nights here and would come back. No complaints at all. Everything you'd expect from Holiday Inn Express - August 13, 2014
Rated 3.0 out of 5.0 by A Bit Dated Hotel staff is excellent. The building is a bit dated compared to most Holiday Inn Express. No bathroom vent, only one elevator, no automatic door at the main entrance causing a wrestling match with the luggage cart and the rooms are smaller than other HIE. In all fairness there is a handicap access button for the front door that you'll find after your initial confrontation. I'm a big fan of the chain, just a little disappointed by this one. August 13, 2014
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