Rated 4.5 out of 5 by 174
Rated 5.0 out of 5.0 by BigO83 HIEx Charleston
The room was large, comfortable and well furnished and the amenities, staff and location were great. The breakfast area is not nearly large enough for the traffic it receives. Food choices were limited but the quality of the food was good.
July 27, 2014
Rated 5.0 out of 5.0 by Sharon471 Great place to stay in Charleston
We found the hotel the best location to see all the sites in Charleston. It was very clean, great staff, and the breakfast food and variety was excellent.
July 26, 2014
Rated 5.0 out of 5.0 by CelesteTAP Business/Vacation
It was awesome. I will be back and will tell everyone I know about this location. I travel often for business and stay in many high end hotels. This location was better than many especially when it comes to the staff. They were ALL mazing!
July 22, 2014
Rated 5.0 out of 5.0 by Michael V friendly staff along with great facility
was very pleased with our choice to stay here for our vacation to Charleston S.C. staff very friendly and helpful. room / bathroom kept very clean and fresh. great breakfast in the morning. seating bit limited if many show up at same time. location of hotel just minutes from airport at 17 and 526. just few miles to downtown Charleston. easy to reach beaches (Sullivan Island, Isle of Palm). pool and area was very clean and neat. rates were better seeing this hotel is little bit outside of Charleston. I would recommend this hotel for your stay
July 21, 2014
Rated 4.0 out of 5.0 by juneb Staff was great!
I only have a couple of complaints, but they were important enough to me to keep us from staying a second night. The main problem was that the hotel smelled of old cigarette smoke. The rooms were fine, but the lobby, elevator and hallways still had that musty smoke smell. I was told it was from customers smoking outside the lobby doors; but I'm guessing it was because smoking used to be allowed throughout the hotel. Either way, it was not a pleasant smell.
The second complaint was with the king suite and is a minor one. When the sofa was made out into a bed, you couldn't get around it. There was excess room in the bedroom. If they ever remodel, I would recommend that they take some of the bedroom space and give it to the "living" area.
Everything else was fine, and the staff was really nice throughout the hotel.
July 18, 2014
Rated 5.0 out of 5.0 by cjcicchetti Great Service
The staff at this location were always friendly and attentive. The breakfast each morning was delicious and the room was cozy and comfortable.
July 16, 2014
Rated 1.0 out of 5.0 by Unhappy Camper267 Great outward appearance, just don't look to deeply
Bathroom could have been cleaned much better, main room obviously gets hit or miss cleaning but no deep cleaning in a very long time. Pool was a milky green color and shows signs of aging and not being well maintained. Exercise room was very nice and breakfast was great. Issues with room were not addressed and attempts to contact management were unsuccessful.
July 15, 2014
Rated 4.0 out of 5.0 by Philly56 Mushy pillows
Pillows were too mushy and furniture in our room needed updating. TV channel card did not match what was actually on the TV. Bathroom was adequate size. Side door egress was convenient especially when carrying in small children - didn't have to come through main lobby. Overall, facility was clean, everything worked properly. Complimentary breakfast was decent and staff kept it well stocked. Housekeeping personnel asked if we needed anything if they saw us in the hall. Overall, I would stay at this facility again on my next visit to Charleston.
July 15, 2014