Rated 4.5 out of 5 by 212
Rated 4.0 out of 5.0 by mltmlt Cruise, stay and Sail
The hotel and location was great. The breakfast is what you would expect, nothing fancy. Most of the staff were great, but I thought I had booked the package deal where I could have left my car at the hotel when I went on my cruise. But the lady at the front desk was very stern in the fact that I did not and she wanted no part in discussing it either.
September 19, 2014
Rated 5.0 out of 5.0 by Elyshia Great service before going on cruise
My husband and I stayed here for the first night of our honeymoon before going on our cruise the next day. The staff was very nice and helpful with any questions we had about leaving our car on the property during our cruise. They assured me that nothing would happen to my car (I was worried because one of my windows had come off track and had started to slide down randomly) and it would be where I left it. They have a computer and printer you can use which was wonderful because I needed to re-print our boarding passes. Their shuttle service to and from the hotel and port was nice and the drivers were very friendly. The rooms were clean and there were so many breakfast options (pancakes, muffins, bagels, cereal, bacon and sausage, eggs, etc)! I would definitely stay here again if we are in Charleston!
September 16, 2014
Rated 5.0 out of 5.0 by Kattie Excellent Service
I think excellent service is a hallmark of an outstanding hotel, and this one not only has a great Manager, but she has very good staff as well. I thank them for their much needed expertise on the local area, and also for setting up a tour of Charleston that picked me up right at the door of the hotel!
Best wishes to all of you at this hotel in Charleston!
September 13, 2014
Rated 4.0 out of 5.0 by JAK58 Friendly and accomodating
The staff at this property are friendly, accommodating and efficient. I arrived late and hungry and all the area restaurants were closed. The front desk staff gave me a menu to a restaurant which delivered food to my room at 1:00 am. I also had a sudden change of plan which involved a mid-week move to another HI property upstate. This was handled quickly and efficiently and my request for a ground floor room when I returned was granted. This is a good property to stay at.
September 13, 2014
Rated 5.0 out of 5.0 by Abracos HIE Reliability
I travel a lot for business and leisure. I always look for a HIE because they are extremely reliable. Clean, quiet, convenient, a good value, and a good breakfast. This property was slightly above average. Which is high praise. Because all of the HIEs I have stayed in have been great.
September 10, 2014
Rated 5.0 out of 5.0 by Gary539 Good IHG experience/
Seating in breakfast is insufficient. Had to stand for 10 - 15 minutes before being able to sit down. Otherwise my experience was good.
September 8, 2014
Rated 5.0 out of 5.0 by Debra7 Virginia Gal
Great accommodations and staff. Friendly staff and attentive to your needs. The hotel is centrally located where you can get to everything easy.
September 5, 2014
Rated 4.0 out of 5.0 by mwyus Family Research
Room was small, water pressure was just enough it need help..
Elevator was super slow, we used the stairs except when we needed the cart.
Location was ok
September 4, 2014