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Rated 3.7 out of 5 by 201 reviewers.
Rated 1.0 out of 5.0 by Very comfortable bed Not a good stay this time. Our room smelled of strong mildew. September 2, 2014
Rated 5.0 out of 5.0 by nice getaway Found this a great place to stay in Cherokee. Location is perfect (across the street from Harrah's Casino); hotel is very clean, rooms well appointed; good breakfast; friendly staff. September 2, 2014
Rated 5.0 out of 5.0 by Great Smoky Mountains Get Away We went to Cheokee for a few days following out anniversary. While we have stayed at other hotels in the area, we have found the convenience of the Holiday Inn Express, the comfort of the rooms and the friendliness of the staff to be what we look for in lodging. The rooms are comfortable and the free wi-fi makes keeping in touch with family and friends very easy. The staff is very accommodating and helpful which made the stay even more relaxing. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast This is our fourth or fifth time staying at this HIX, and we have always enjoy our stay. This is the place we want to stay when we go to Cherokee! Keep up the good work. August 28, 2014
Rated 4.0 out of 5.0 by nO REFRIGERATOR IT HAS BEEN MY EXPERIENCE WITH HI EXPRESS HOTELS TO HAVE A REFRIGERATOR IN THE ROOM AND A SAFE IN SOME ROOMS- THERE WERE NEITHER IN THIS HOTEL.REGARDING HI EXPRESS HOTELS,IN GENERAL, i LIKE THE CONCEPT August 26, 2014
Rated 5.0 out of 5.0 by Better than expected Hotel was nice, staff was nice. People next to us was too loud and rude. August 21, 2014
Rated 5.0 out of 5.0 by Great service and Great room for the money The location was great.The room was large and clean.The staff were friendly and helpful.overall I had a great stay and Will be back. August 20, 2014
Rated 3.0 out of 5.0 Staff needs some supervision Breakfast selection was comparable to other HIE properties, but the hot food trays were mostly empty or full of scraps. Two of the three coffee carafes were empty ad the third needed multiple pumps to get a cup. The dining area also needed some attention. No wonder though, as there was a congregation of morning employees to busy getting their breakfast ahead of the customers. Walking down the first hallway back to my room, three employees were too busy looking at their phones that I had to loudly say excuse me to get them to move out of the walkway. When checking out, the desk clerk didn't even look at me or acknowledge that I was leaving as I dropped off my key. Checking at night was pleasant and the desk clerk was very helpful. Maybe the night manager should go to first shift. There are other nearby lodging alternatives, and although I am a Platinum IHG member I will seriously consider staying down the street on my next visit to Cherokee. August 20, 2014
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