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Rated 3.7 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by Front desk When calling to make reservations phone answering time is long. Front desk people did good job, Dave, David, Kat, Teressa August 17, 2014
Rated 5.0 out of 5.0 by A return visitor The hotel is located across the entrance to Harrah's casino, very convenient if you wish to go. The only improvements, there was a previous guest towel left behind the door and I would prefer to have a bar of soap for both the shower and the sink. Everything else was great. They have extremely comfortable beds, sheeting and pillows. I had hoped to use the pool but do to only a one night stay, there just was not the time. I will stay here any time I visit Cherokee. August 16, 2014
Rated 3.0 out of 5.0 by Great large room When we entered the room we were very surprised to see the size of it. Looked very clean. Everything was great until we went to bed that night a found a 2 inch patch of dried blood on the comforter. August 14, 2014
Rated 1.0 out of 5.0 by Oh No No No! Well we were winner's at the Casino but not at this Holiday Inn. Beds were very very uncomfortable, could not sleep because of loud noise above our room, outside our door and windows! Wanted the top floor but told that only SMOKERS allowed up there? Why would a hotel allow smoking in rooms anyway. Scary? August 14, 2014
Rated 3.0 out of 5.0 by rooms I had booked a non smoking when we got there we had a smoking room. Im so tired of booking one thing and getting another we did get a discount but still our luggage smelt like smoke. August 14, 2014
Rated 5.0 out of 5.0 by Go with the name you know. Doesn't matter where my travels take me Holiday Inn Express is the one thing I never have to worry about. Familiar, clean and friendly staff always make me feel relaxed and rested whether I'm working or vacationing. Holiday Inn Express in Cherokee enabled us to get away from the casino for awhile and relax and enjoy the area. Room was spotless and the staff as always was very friendly and accommodating. We'll be back! August 13, 2014
Rated 5.0 out of 5.0 by Sleep Comfort Everything was very nice at the Hotel. The only problem my husband and I had was how uncomfortable the mattress was on the bed. It was very hard and upon wakening we both had back and shoulder aches. It would be very nice if mattress was upgraded to pillow-tops. August 11, 2014
Rated 5.0 out of 5.0 by great service staff at this hotel are hard working and courteous. They have a very caring attitude toward guests. Room was very clean. I did not realize the curtains would close to cover the sheers and darken the room. Saw my mistake the next morning. I will certainly stay here on my next visit. Thank you for enjoyable experience and making my daughter's birthday pleasant. August 9, 2014
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