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Rated 3.8 out of 5 by 39 reviewers.
Rated 3.0 out of 5.0 by Bed, etc Sorry, but we were very disappointed this stay. First, we were not greeted as Priority Club Members AND staff wasn't as friendly as other Holiday Inn's that we have stayed at. Second, the beds were a bit old. Third the breakfast area was awfully crowded and a mess, but then the staff couldn't possibly keep up will all of us. May 15, 2013
Rated 4.0 out of 5.0 by Good people and location. We have stayed here before, good location and friendly and helpful staff. Our room was clean and quiet, the bed was good better than many places. Breakfast was good, but room is way to small when hotel is full. Bathroom floor was dirty, but everything else way clean. May 14, 2013
Rated 5.0 out of 5.0 by Staff friendly and reliable Was there for an extended stay, staff was friendly and if I needed something were quick to provide service. May 12, 2013
Rated 5.0 out of 5.0 by Very nice rooms I have stayed at this motel the last few words I have stayed and we love staying here...........Very convenient for us to go across the road to the Casino ..very room and clean.. April 23, 2013
Rated 1.0 out of 5.0 by Terrible room Having stayed at the Holiday Inn in Blowing Rock with my two grandsons twice in the past two years,we were very impressed. I chose the Cherokee Holiday Inn expecting the same kind of service.My son in law and I were looking forward to a great couple of days, instead our stay was the worse experience I have ever expected.Having suffered a heart attack and open heart surgery I was looking forward to a couple of days of rest and relaxlation. The people in the room next to us were up all night blasting the television and yelling and partying.We were unable to sleep our entire stay. Our room had only two towels to shower with,upon requesting more towels we were given one. The side of the mattress was stained with something we had know idea what it was, we will never stay at your Hotel ever again and we will recommend to our family and friends to never stay there either.A very disgruntled and disappointed customer. April 17, 2013
Rated 3.0 out of 5.0 by Paper thin walls Our room was clean and the bed was comfortable, We chose this hotel because it was convenient to Harrah's, directly across the street.. When we tried to go to sleep at night, we could hear the TV in the room next to us, doors slamming up and down the hallway,people stomping across the floor in the room above us. If you are wanting to get a decent nights sleep, you need to stay elsewhere. April 8, 2013
Rated 2.0 out of 5.0 by Disappointing. I am a Priority Club member and so stayed at this Holiday Inn Express for 3 days. I spent most of my time at the Harrah's Cherokee Casino and so can only comment on one thing. On the day when I was supposed to check out I requested a wake up call and though the front desk personnel told me it was all set, I never got a call. This made me miss my work and my heart medicine. When I mentioned this to the front desk while checking out later at 1100 hrs, they just said it was too bad. This is inexcusable. April 4, 2013
Rated 4.0 out of 5.0 by Nice Place We generally stay here when we visit the casino and like it very much March 18, 2013
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