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Rated 3.8 out of 5 by 239 reviewers.
Rated 4.0 out of 5.0 by Overall good stay This hotel was close to being the best we stayed at on this trip. A lot of hotels in this part of the country have outside balcony room entrance, this hotel has inside corridor entrance which is far superior. The building is showing signs of age and some wear, but not yet severe. This particular trip we stayed at 5 different establishments and as I said earlier this was second best. Room price was just a tad bit high, but not bad for the time of year. Breakfast left something to be desired, but again not bad when compared to some other places. We travel a lot (and I mean a lot), and our expectations are high and only a few hotels across the entire country meet them. This hotel rated fairly high. October 26, 2014
Rated 5.0 out of 5.0 by Fall in the Smokies This was our 3rd year to visit to this hotel. We bring our Harleys. The staff is awesome...even providing products to clean the road grime off the bikes after a day of riding. October 25, 2014
Rated 5.0 out of 5.0 by Great Service on a rainy day Stopped here on way home from vacation in NC. Great location and price. The staff was very helpful and recommended a local eatery that was very good. . The room was comfortable, loved the pillows. . Breakfast was very good, items were replinished as needed. October 24, 2014
Rated 3.0 out of 5.0 by good service room needs updating room is dark and not bright and fresh but staff are very nice October 24, 2014
Rated 4.0 out of 5.0 by Appreciate the choice of pillows. No unusual problems. Fairly quiet room. No kleenex tissue in room. All staff very friendly. Thank you. October 24, 2014
Rated 5.0 out of 5.0 by Convenient Location We found the Holiday Inn Express in Cherokee to be a great location to everything going on that weekend. It is in a beautiful area and would definitely go back. October 22, 2014
Rated 1.0 out of 5.0 by Clean room and great housekeeping staff This was one of the worse Holiday Inn Express hotels we have ever stayed. It all started at check-in, asked for a refrigerator since my husband is a diabetic. None was available. I also had medicine that needed to be refrigerated. Was told by front desk they will get back to us. Never did. At other Holiday Inn Express hotels we stayed they had microwaves and refrigerators in rooms with two queen beds. The door keys did not work the first time after check-in and another day after that. The walls are paper thin. We could hear conversations in the rooms next to ours. A lot of noise overhead also. The stopper in the bathroom sink did not work. We saw small bugs (looked like ants, not sure). We will never stay at this hotel again. October 21, 2014
Rated 5.0 out of 5.0 by High Standards No surprises and great service. Excellent location, right across the street from the casino October 18, 2014
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