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Rated 3.8 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Joyful Everything was so comfortable from signing in, getting the keys to my room, getting information about my reward points, to direction of my werebout, attraction taking place in the area, and so much more until I check out. I will be visiting again soon. Joyful September 11, 2014
Rated 5.0 out of 5.0 by chef's stay The hotel was very nice and clean. Minor problem with the ac. no refrigerator. TV had a terrible variety of stations. Other wise excellent. September 10, 2014
Rated 5.0 out of 5.0 by Proximity to Casino and Attractions We chose this hotel mostly for it's proximity (walking distance) to the Casino. It was also close to Cherokee attractions and the Oconaluftee Visitors Center. We liked everything about the hotel, and it was what we expected with regard to what we were looking for. The price was competitive with other hotels in the area. September 8, 2014
Rated 5.0 out of 5.0 by Nice Place Had a nice stay, the staff was very friendly and helpful. September 8, 2014
Rated 3.0 out of 5.0 by Nice Room Mediocre Service The room was comfortable and clean. And the Breakfast choices were excellent!! Biscuits and Gravy, YUM! The front desk seemed to be rushing the guy in front of me and I felt rushed when my turn came. Not very personable, but the room was great. September 5, 2014
Rated 4.0 out of 5.0 by Great location, comfortable bed, but ask for non-smoking room Great location. Very nice king-size room. Enjoyed our stay within walking distance to Casino. Just one note....Although our preference is a non-smoking room, due to the hotel being fully booked, we weren't assigned one. And it was definitely obvious the minute we walked in the room. The room was clean but the carpet, walls, sheets, etc. reeked of the smell of smoke. My husband is an ex-smoker and he was even floored by the smell. You don't notice the smell once you've been in the room awhile. We only stayed one night and our pjs and even the clothes we left in the suitcase smelled of smoke when we left the next morning and unpacked at home. I would suggest new carpet, painting, furniture and bedding more often in the smoking rooms or a much stronger deodorizer. We'll stay there again but for sure will insist on a non-smoking room! September 4, 2014
Rated 5.0 out of 5.0 by Conveinience and comfort The hotel was convenient to the casino and was comfortable, clean, and provided friendly service. September 4, 2014
Rated 5.0 out of 5.0 by Very Friendly and Accommodating This was one of many visits to Cherokee staying at the Holiday Inn Express. Our check-in was quick and the desk clerk accommodated our requests without any issues. Very clean and comfortable. Our only very small inconvenience was no upgrade available. September 4, 2014
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