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Rated 4.0 out of 5 by 99 reviewers.
Rated 3.0 out of 5.0 by Great Service and Secure area Hotel is hard to get to from the interstate unless you know the area it has its own private entrance.I enjoyed the Breakfast area with some great coffee. September 3, 2014
Rated 4.0 out of 5.0 by great hotel, but... I had a bad experience with a front desk employee. After getting back from my stay in the Clinton HIX, I realized that I had forgot my cell phone charger. I called the front desk and the employee that answered was extremely rude to me regarding my loss. She kept saying "I won't know if your charger is there until I check the room". She WOULD NOT just listen to my explanation of exactly which outlet I left the phone charger in. I tried and tried to get her to just slow down and listen to me for a few seconds, but she was very confrontational. It should be common to understand that when a person forgets something in a hotel room, and is 100% sure of it and its precise location; that person would just like to speak to someone that is understanding of the loss and willing to "listen" to the person that forgot the item...not just say "well, I won't know a thing until I check the room, and I can't do that right now." She even told me that she would check and "call me back", but she never did. I ended up having to call the hotel back the next day and finally got a different staff member to help me, and she recovered my charger AND called me back to let me know that she had. I know the employees name but it would be rude to mention it here. Management can easily determine the individual responsible for the tactless approach by asking "who was the person who first took this call....the one that did NOT call him back....in fact, the one that hung up on him?" September 2, 2014
Rated 5.0 out of 5.0 by Great place for a family with small children My husband and I always dread staying at hotels when we have our small children. We are worried there will not be suitable accommodations or they will be too loud. We stayed in the room with an a jointing room with bunk beds. This made our stay and travel less stressful. The children had their own private area which they enjoyed!! August 28, 2014
Rated 5.0 out of 5.0 by staff was gret rooms and bed very comfortable the room was very clean the air conditioning was working great very comfortable and able to sleep great. the staff was very freindly and willing to help in any way they could. August 27, 2014
Rated 5.0 out of 5.0 by Great Stay Very nice and comfy. Clean and very accommodating staff. August 25, 2014
Rated 4.0 out of 5.0 by Wonderful water park next door! My granddaughter and I came to check out the facility for a Family Christmas visit because it is half way between our homes. The 11 year old was delighted with it! I will be making a reservation for 4 rooms (9 people) for a Christmas get together…. August 22, 2014
Rated 5.0 out of 5.0 by Let's Have FUN Great Hotel. WONDERFUL Breakfast. Not to mention this terrific water park that is next door to the hotel that entertains the kids for HOURS while Mom and Dad sit pool side relaxing August 21, 2014
Rated 5.0 out of 5.0 by Hotel and Water Zoo I booked the room with two grandsons for the Water Zoo. We had the extra room with the bunk beds. The arrangements were great and very convenient to the Water Zoo. All the accommodations were great. Even the grandsons commented about how nice the rooms were. The only comment I would make is the bunk beds squeaking with every movement and the lawn mower outside the window at 7:30 AM. Other than that, and it really wasn't a big deal, everything was very nice. I would book it again in a heart beat. A mistake was made on the room at checkout, but was immediately corrected. August 18, 2014
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