Rated 4.4 out of 5 by 144
Rated 5.0 out of 5.0 excellent, friendly, accommodating staff!
My recent hotel stay here made me feel like i had a home away from home. Super friendly staff met or exceeded my needs and were all very informative about the local area when asked about eating and shopping. The room was a little outdated but all needs were there, comfotable bed, decent breakfast in the morning. I will stay here again in the future!
February 26, 2015
Rated 5.0 out of 5.0 by Reeder2216 Good Hotel
Everything you need is within walking distance, very friendly staff and very clean hotel.
February 26, 2015
Rated 5.0 out of 5.0 by jodt loved the variety of pillow firmness
There were no problems with accuracy of final bill - even with state tax amount not being paid. Check-out was completed automatically which I really appreciate.
February 23, 2015
Rated 4.0 out of 5.0 by KCDowner23 Woodlands hotel
This property was the most reasonably priced hotel near the Woodlands. It was still too high but the best deal I could find.
February 19, 2015
Rated 2.0 out of 5.0 by Robert-1 Poor service
We chose this hotel based on the positive reviews here. We had to stay a night and we arrived around 10 PM to check in.
The night shift receptionist showed up with a very dirty uniform full of stains which totally surprised me. I had never seen such a dirty uniform before.
She was rude and unfriendly. I felt she was angry because of our late check in.
After check in, we went to our room. Beds were OK and clean. However the AC unit in the room was dirty.
Anyway after sleeping the night, all of the sudden we woke up with a continuous dog bark from neighbor room started at 5:30 am.
When I inquired about this problem at the front desk at morning, they just simply said it is a companion dog for medical reasons and they couldn't do anything about it.
At least they could have located the other guests a little bit away from them.
Breakfast was OK.
Overall, among other Holiday inn group hotels we regularly use, this was the worst one we had.
February 12, 2015
Rated 5.0 out of 5.0 by Chris408 Family Stay
We stayed at this property and found it to be clean and comfortable.
February 6, 2015
Rated 5.0 out of 5.0 by stevekathy comfortable bed
soft and the pillows were great. would like the same experience at home
February 4, 2015
Rated 4.0 out of 5.0 by Dan1624 Great hotel for business travel
Good location for business needs and close to restaurants, supermarket, mall (15 min to Woodlands).
Staff is helpful. Room is clean, quiet, comfortable and spacious.
Breakfast options are limited and not very healthy (although in this visit, there were oranges and apples added to the existing bananas).
Internet is fast over cable and WiFi works good most of the time. It's very annoying the need to insert the password every couple of hours.
Overall a very good experience and I will come again to this place in the future. I recommend this hotel with a total number of stays of 5 time with an accumulated period of more than 14 weeks.
February 2, 2015