Rated 4.6 out of 5 by 232
Rated 5.0 out of 5.0 by burlington sticks Perfect get away
Awesome staff, comfortable, clean and awesome layout for family of 4. Would recommend highly.
May 1, 2015
Rated 5.0 out of 5.0 by teacher_dad Same Great Staff, Nice Renovation
I have been staying at this Holiday Inn Express for the past four years for the NY State History Day Competition in Cooperstown. The renovation that was underway last year at this time is now complete, and it was worth the wait. The lobby area now includes a touchscreen television with links to local attractions. The business center is located in the lobby across from check-in with two newer computers that were attached to a printer. The common/breakfast area now includes a cafe-height meeting table in the center of the room. I'm not sure this works for everyone, but it could accommodate a family or group if needed. I was the most impressed by my room. I stayed in a room with a king bed and a pull-out sofa. The finishes were modern and tasteful. The furniture was smartly designed including a table with large casters. The brand-new, flat-panel television was wall-mounted on a swivel. The bed was terrific with just-right pillows. The carpet and the granite in the entryway were clean. As this was a recently completed renovation, the bathroom was in top shape and was nice and clean. I guess my only concern was the heating unit since I don't think it was replaced in the renovation. However, my unit worked well and was quiet. I had to remind myself that I was staying at a Holiday Inn Express because the room seemed like it was designed for a high-end property. Finally, what makes this hotel my go-to, besides the value, is that the staff is both friendly and experienced. I have stayed at other properties where the staff has been less than friendly. Not my experience here: good, friendly, seasoned service. And, with the new renovation complete, I wouldn't hesitate to recommend this property to fellow HIE and IHG members. Happy travels.
April 29, 2015
Rated 4.0 out of 5.0 by visitortony4 great service and spacious rooms
great customer service and friendly front desk. would stay again if visiting that area and would recommend.
April 27, 2015
Rated 5.0 out of 5.0 by Mark F Boston Clean hotel and great service
Nice Holiday Inn Express. Very modern inside and clean rooms. Great value for price.
April 26, 2015
Rated 5.0 out of 5.0 by Lablanch Great Place to Stay if your going to Hall of Fame
Very modern and clean hotel only a few miles from the Baseball Hall of Fame. WE visited in April when there were not many crowds. The staff was very friendly upon our arrival and let us check in early since they had a room ready. The rooms are very modern and very, very clean. This seems to be a newer hotel because there were enough plugs for a family of four to charge everything we brought. There were enough towels in the bathroom for all of us too. WE used the pool and hot tub at night and enjoyed that also. The staff was very helpful in heading us in the right direction and giving us suggestions for dinner. This is the first hotel I have stayed in that I couldn't hear other peoples door slamming all night long. The breakfast is wonderful in a lovely bright room that once again very modern and well thought out. We enjoyed our stay and hope all Holiday Inn's are going in this direction.
April 20, 2015
Rated 5.0 out of 5.0 by Orsini Heated Pool
While the pool area was clean, you advertise a heated pool. In no way shape or form was the pool water anywhere near warm.
April 18, 2015
Rated 5.0 out of 5.0 by LW1024 Place to stay in Cooperstown
Large clean up to date room. Attentive staff. Easy to get to attractions. Breakfast more than adequate.
April 16, 2015
Rated 5.0 out of 5.0 by AJ007 Great Family Place to stay in Cooperstown
Clean and accommodating at a very fair price. Minutes to the Baseball Hall of Fame
April 14, 2015