Rated 4.6 out of 5 by 296
Rated 5.0 out of 5.0 by Tiger 57 Congenial
From the booking till check out our experience was wonderful. Staff was very helpful with pricing and accommodations. Paperwork was ready when we checked in and everything went smoothly. Staff went out of their way to be friendly and welcoming. Maid service spoke to us numerous times while walking in the halls.
These employees have been trained well to offer excellent customer service!!
June 15, 2016
Rated 5.0 out of 5.0 by Joe3112 Great Service all around
Highly recommend this hotel when in Cullman, Alabama
June 15, 2016
Rated 5.0 out of 5.0 by Pau Pau Outstanding Stay
After a long tiring day on the road, this location was very welcoming. The young man at the desk greeted me with a smile on his face and was very efficient. The room was everything I wanted after a tough day on the road. The room was clean, attractive and quiet. Breakfast the next morning was the best I have had.
June 13, 2016
Rated 1.0 out of 5.0 by KMP60 comfortable beds and nice pillows
The room was not clean and showed visible signs of deterioration. Mold on window frame, inside windows and closet mirror had hand prints, ceiling in bathroom had a large area of peeling paint, freezer area had a large build up of ice not allowing anything to be put into it, bugs in ceiling light fixture, room and hall smelled as if they sprayed perfume to cover existing smells.
June 9, 2016
Rated 1.0 out of 5.0 by Travel On 55 Disappointed
We have stayed here numerous times traveling to Florida. Normally an awesome experience! This year was told hotel under new management! A/C in room was barely working! Was told elevator was broken after checking in to a 3rd floor room, but was assured it would be fixed the next day after we checked out. Breakfast had always had some of the freshest fruit around but was old apples / over ripe bananas! I think the new management was more concerned about the music event and money to be made for the weekend! I guess at least the light was on if you know what I mean...
June 6, 2016
Rated 4.0 out of 5.0 by Bolndie Friendly Personal
The overall rating for this is GOOD.
Very clean. Great dining area.
Only negative issue I experienced was a loud humming at night. Sounded like a generator was running.
June 1, 2016
Rated 5.0 out of 5.0 by Gil1957 Great Place To Stay
To the Staff of this Hotel , my wife and I would like to thank you for a wonderful experience. It is not easy visiting family with all the running around to do. It's great to have your place to stay and relax. Everything and everyone was great.
May 31, 2016
Rated 5.0 out of 5.0 by Plarryjudy great in all categories
Can't ask for any better than this hotel has in all categories.
May 31, 2016