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Rated 4.4 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Excellent Property Was totally lost in trying to find hotel. Called front desk and front desk clerk Wellington was most helpful in directing us to hotel. He stayed on the phone with us giving us directions until we arrived. Fast, efficient and courteous check in. All desk clerks were also most helpful. Room was in excellent condition. Nice to have a laundry area available. Great location for cruise port and airport. January 31, 2015
Rated 1.0 out of 5.0 by iNOPERATIVE Toilet and Poor Response Manager We had an early morning flight after late flight check in . My wife could not sleep well, and its affected our first few days in Costa Rica, due to midnite arrival. Having to wait till 2 am. for toilet repair to flush; left us tired and cranky with early morning flight here in costa rica. I asked and emailed twice for mgr to email me back, no response. I want my bill to be reversed, this hotel is very poor and staff was terrible. January 30, 2015
Rated 1.0 out of 5.0 by Poor value The price paid was far too high for the accommodations for this property. The floor in the room was not very well cleaned. There were no black out shades in the room and there were trains that ran past the hotel all night. I wont be back. The front desk staff members were very nice and courtesy though. January 30, 2015
Rated 5.0 out of 5.0 by Great room and service This location was very convenient to the airport which was our highest priority next to cost since our departing flight was at 5am. Our son traveling with us was running in the Miami Marathon (South Beach) and we were also visiting our newborn grandson, (in Aventura) both events in different areas of Miami. The interstate access was convenient and easy considering the normally dense traffic for Miami. The parking garage elevators led straight into the hotel floors which was very convenient. We rented a 2 bed suite. The room, bathroom, and kitchen areas were very clean and the beds were extremely comfortable. The linens and towels were plentiful. My only issue was that we could not get the wifi to work but I didn't bother to ask the front desk for help. It wasn't that important to me. Also, the continental breakfast was quite convenient but the cooked food could have been a little better quality. However, there were plenty of beverage, hot and cold cereal, and tasty breads and muffin choices available. Overall, we had an excellent stay and the staff could not have been nicer. January 30, 2015
Rated 5.0 out of 5.0 by Great for pre- or post-cruise For a mid-range hotel, this property is great. Just a short distance from the airport, it does provide shuttle service and you can arrange shuttle to the port. We did not use this service but saw the van unloading and loading throughout the stay. On cruise morning, it appeared people were assigned departure times and shuttle staff was very visible. Breakfast was very good and the eggs very tasty prepared differently each day, not like most buffets with only watery, scrambled eggs. Staff was very pleasant. Needed a key card to access guest floors. Multi-deck parking garage is part of the square building with easy access to the elevator.Pool is small but clean with a small deck area located on 4th floor (top of garage) with access from guest floor. Weekend prices are higher than you might expect but no different than other hotels that are used pre- and post- cruise. Not much to see and do in the area but there is a great chocolate store across the road. Good for a short stay. January 30, 2015
Rated 4.0 out of 5.0 by Clean and comfortable, caution when requesting accessible room This hotel was very clean. Beds were comfortable. Only downside to our stay was that one of the rooms I reserved was supposed to be accessible. The accessible room given to us was a "Hearing" accessible room. It was a standard bathroom which is where we needed the room to be accessible. Toilet was low, no grab bar. Addressed with front desk and was told that since we didn't call when the reservation was made we were given a "Hearing" accessible room and that there was nothing they could do because they were sold out. Next time we should call after making the online reservation to ensure we got a wheelchair accessible room. January 27, 2015
Rated 5.0 out of 5.0 Great Pre-Cruise Experience Great Experience!!! Friendly Staff---WONDERFUL breakfast. Clean Room, everyone was very professional. I especially appreciated the following amenities: ***Free pickup at the airport ***Free Internet ***Fantastic Breakfast ***Clean Rooms Good workout room (to work off all the biscuits and gravy I ate) I will stay here again if I am in Ft Lauderdale January 27, 2015
Rated 5.0 out of 5.0 by Great location to Cruise Port and Airport Stayed for 1 night prior to going on a cruise. Used airport shuttle for pick up, no issues. Hotel staff very good. Used taxi to go to Port, much cheaper for 4 people versus shuttle. January 25, 2015
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