Rated 4.0 out of 5 by 76
Rated 5.0 out of 5.0 by justmeDan Great stay
Front desk clerk was great, could not ask for a better or more friendly person. She did everything in her power to make sure I had a nice stay. maid service also very nice and just can't say enough about the room. The whole place was super clean.
Thanks so much
July 27, 2014
Rated 3.0 out of 5.0 by 180marix Insights
Clean location, nice people and good location. We just thought we had booked something else and we got a one bed [King] for a family of four. But the staff did what they could do to remedy the situation.
July 24, 2014
Rated 2.0 out of 5.0 by Forem Needs works in staff management and customer service
See previous comments
Breakfast service was understaffed
Coffee was weak and often empty
Sausages were not thawed completely
Tables were dirty
Required to sign a code of conduct
Management was not responsive and defended their problems and refused to refund all points for one night which we did not stay there, plus they required a three night stay in the first place.
Noticeable difference from other HI i've stayed at in the last few years
This one needs work.
July 23, 2014
Rated 5.0 out of 5.0 by Angie7407 Always consistent quality
Stayed here 2 years ago on our way down to the Outerbanks and loved it. Waited too long to book it last year and tried a different HIExpress but it wasn't even close in quality, cleanliness, or staff to this one. Staff are great and it's very clean!
July 22, 2014
Rated 5.0 out of 5.0 by Lovin_the_Shore Great room and common area
Enjoyed the stay. Convenient location to services in the Salisbury area with easy access to main roads. Beds and room very comfortable. Didn't use the pool but did use business area and all worked very well having a separate room for a meeting. Used treadmills every morning during my stay. Overall, very nice.
July 19, 2014
Rated 5.0 out of 5.0 by wt 3 Front desk and breastfast staff
These associate were very professional and appeared to be happy about providing great service.
July 16, 2014
Rated 5.0 out of 5.0 by BHAH My Review
The lady at the front desk when we checked in and out was wonderful. She was cheerful and happy doing what she does. She talked with us and made us feel comfortable.
As far as improving, I would just say that if the hotel is completely booked that should be taken into consideration when preparing breakfast, as it was hard to get anything that morning due to the amount of people and the lack of hot foods.
July 14, 2014
Rated 5.0 out of 5.0 by Dane35 Quiet rooms made sleeping perfect.
Most hotels have thin walls but this one I didn't hear anything.
July 13, 2014