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Rated 4.0 out of 5 by 75 reviewers.
Rated 3.0 out of 5.0 by Insights Clean location, nice people and good location. We just thought we had booked something else and we got a one bed [King] for a family of four. But the staff did what they could do to remedy the situation. July 24, 2014
Rated 2.0 out of 5.0 by Needs works in staff management and customer service See previous comments Breakfast service was understaffed Coffee was weak and often empty Sausages were not thawed completely Tables were dirty Required to sign a code of conduct Management was not responsive and defended their problems and refused to refund all points for one night which we did not stay there, plus they required a three night stay in the first place. Noticeable difference from other HI i've stayed at in the last few years This one needs work. July 23, 2014
Rated 5.0 out of 5.0 by Always consistent quality Stayed here 2 years ago on our way down to the Outerbanks and loved it. Waited too long to book it last year and tried a different HIExpress but it wasn't even close in quality, cleanliness, or staff to this one. Staff are great and it's very clean! July 22, 2014
Rated 5.0 out of 5.0 by Great room and common area Enjoyed the stay. Convenient location to services in the Salisbury area with easy access to main roads. Beds and room very comfortable. Didn't use the pool but did use business area and all worked very well having a separate room for a meeting. Used treadmills every morning during my stay. Overall, very nice. July 19, 2014
Rated 5.0 out of 5.0 by Front desk and breastfast staff These associate were very professional and appeared to be happy about providing great service. July 16, 2014
Rated 5.0 out of 5.0 by My Review The lady at the front desk when we checked in and out was wonderful. She was cheerful and happy doing what she does. She talked with us and made us feel comfortable. As far as improving, I would just say that if the hotel is completely booked that should be taken into consideration when preparing breakfast, as it was hard to get anything that morning due to the amount of people and the lack of hot foods. July 14, 2014
Rated 5.0 out of 5.0 by Quiet rooms made sleeping perfect. Most hotels have thin walls but this one I didn't hear anything. July 13, 2014
Rated 4.0 out of 5.0 by Good Size Room My son, my sister, her daughters and I wanted to see the fire works which were GREAT and boardwalk of Ocean City and we could not afford the cost of a room there so we chose to stay here. It was just a short drive into Ocean City and it was right on the road that took you there. The room was bigger than we expected and fairly comfortable. The only down side in the room was that when you flushed the toilet it didn't always go down completely. While having breakfast before you hit the road was a convenience it seemed that they weren't able to keep up with the demand for the "hot" items like the eggs and biscuts. And finally several times I visited the ladies room in the lobby and both times it was dirty or out of toilet paper. I figured it was a very busy weekend and you guys had a hard time keeping up. Otherwise, over all, we were very happy with the accommodations. July 9, 2014
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