Rated 3.7 out of 5 by 137
Rated 5.0 out of 5.0 Top rating!
From the initial shuttle pick up at airport and throughout our stay, it is excellent service. Staff are very helpful and always accompanied by a smile! To be recommended.
December 8, 2013
Rated 2.0 out of 5.0 by AAngell Another Disappointment
My last stay here wasn't great- but I thought because of the convenience of the hotel (location)- I would give it another shot. It was even worse this time around. I was not upgraded or even recognized for being a Platinum Rewards Member. In fact my room was like a tiny dark cellar. No bathtub even- only a shower. I did not feel welcomed, nor appreciated. This will be the last time I give this property my business. They do not uphold the IHG standards.
December 5, 2013
Rated 4.0 out of 5.0 by Pointscollector Good breakfast and close to airport
Very convenient located close to the airport. Large breakfast room with enough choices. Perhaps the suffix 'express' could be left out?
December 5, 2013
Rated 4.0 out of 5.0 by ShahH Ok Airport hotel for a short stay
Stayed here for 2 days on business visit at the airport so just right for me. Hotel is in need of upgrade and restaurant only offered a buffet and the Bar menu is small with limited choice so would be great if there was a wider menu for food as no nearby places to eat. Overall the hotel was ok for a short work stay with comfortable bed.
December 3, 2013
Rated 5.0 out of 5.0 by Juliebabes Great airport hotel
Will definitely use this hotel again, rooms are comfortable, lovely clean bathroom with lush towels. There's a bar if you want a drink. Only down side was there's no pool like at the Premier travel inn next door, BUT the rooms and bathroom are so much better than their competition
November 28, 2013
Rated 5.0 out of 5.0 Great hotel and fantastic staff
I. Am a regular costumer of holiday inn airport, very good loucation as my office is near by, staff is very helpful and kind they have answer of all the questions special thanks to their reception manager Mr. Yaser and receptionist Yosef who is always very much accommodating and helpful
November 24, 2013
Rated 3.0 out of 5.0 by Coralred Free Internet
We chose this Holiday Inn bec. in Germany they offer free internet. We do not own a cellphone & the receptionist had to dial for us to make a local call. We are elated, we had a mini bar & coffee maker. The complimentary breakfast was cold
November 21, 2013
Rated 5.0 out of 5.0 by LLWW Awesome Customer Service and Location
The front desk staff was very warm and friendly. Thanks for recognizing me as a Platinum Rewards Member. Thank you for the international adapter. The location is close to the airport, the Metro Train and I loved the room with airport view. The free shuttle is a treat and runs regularly for 24 hours. I was impressed!! The breakfast was fresh, lots of choices and very delicious. I loved the coffee from the machines-a very nice touch. Thank you for the genuine hospitality and going above and beyond Customer Service. I will definitely come back and encourage my associates to visit this location as well. Thank you Holiday Inn Express Airport. I'm looking forward to my next visit.
November 20, 2013