Rated 4.7 out of 5 by 181
Rated 5.0 out of 5.0 EXCELLENT STAFF & SERVICE
I travel all over the world for business and the staff at this hotel is by one of the most professional and friendliest group i have ever encountered. They took what was a long stay from home and made me to feel part of their family. Everyone smiled and was very friendly and went out of their way to offer top notch service. I would fully recommend this hotel to anyone. It was a great property to stay at with a great and friendly staff. For those who are staying before / after a flight without a car, the shuttle will transport you to a local restaurant as there is not an onsite dinner place and they will pick you up. I recommended the hotel to several travellers at the airport that had to find a place to stay for the night due to flight cancellations. Keep up the great work and i hope to return one day.
February 28, 2015
Rated 5.0 out of 5.0 by bob98765 Great Service
I have no additional comments. I was satisfied with hotel and the services. I'd prefer fresh eggs over the pre-made omelets. The El Paso city and county lodging taxes are very high at 11% and the state sales tax was 6.5%. I would not stay in El Paso again for this reason.
February 27, 2015
Rated 5.0 out of 5.0 by travelpam outstanding and seems brand new
perfect stay on a busy Sun Bowl weekend!!! Staff was friendly and helpful. Helped us find several things we were looking for in the area. Close to airport great all around...That is assuming they don't control the unseasonable cool weather!! :)
February 26, 2015
Rated 5.0 out of 5.0 by miss m 44 Great Hotel
Very friendly staff, Clean rooms, Great breakfast, internet and everything was comfy. I enjoyed staying at this hotel.
February 26, 2015
Rated 4.0 out of 5.0 by krisl31 Comfortable and great service
Room was clean and comfortable. Staff was very friendly and gave a great recommendation for dinner. They even offered to have "breakfast to go" since we were leaving before the breakfast started.
February 25, 2015
Rated 5.0 out of 5.0 by bassman52 Great staff and room
I enjoyed everything about the Holiday Inn Express and Suites El Paso Airport. Wonderful staff, comfortable bed, and great breakfast. Cookies in the evening. What more can I say?
February 24, 2015
Rated 5.0 out of 5.0 by TSDALLAS Comfortable Stay
The Staff was great. They know what customer service is. The bed and pillows were way comfortable. Made for a Good Night's sleep and for naps as well.
February 22, 2015
Rated 4.0 out of 5.0 by greatnightstay Great Stay
Beds were comfortable with great air temperature. Bill was great considering we were there for a funeral. Staff was outstanding.
February 19, 2015