Rated 3.9 out of 5 by 222
Rated 5.0 out of 5.0 Good service
Very good service and clean comfortable room.Good riverview
January 22, 2015
Rated 5.0 out of 5.0 by tlb27 Great service
A room is a room once you get inside. I find that what distinguishes them are the staff that you deal with in the lobby and halls.
The check in clerk TARSHIA was great. We were stranded in Phila with a canceled flight and with virtually no help from the airline. I called the hotel from the courtesy phone and she was able to confirm she had rooms at a good rate and how to quickly get to the shuttle pick up spot. Once at the hotel she quickly and efficiently checked us in and inquired about the Rewards club. She was cheerful, helpful, and efficient at the check in and I appreciate all of her help.
January 16, 2015
Rated 5.0 out of 5.0 by McFreebird Always a great stay
I typically stay at this hotel when visiting Philadelphia because it is comfortable, has a great view of the river, and is easy to access the city. I recommend it to anyone staying.
January 13, 2015
Rated 5.0 out of 5.0 by lake37 Great Service
My flight was cancelled. The staff at the HI Express was friendly and helpful. The room was clean, and the continental breakfast was excellent. The shuttle to the airport was timely.
January 10, 2015
Rated 5.0 out of 5.0 by RamLTC Desk Chair
Had to be swapped out - would not stay in the up position.
January 2, 2015
Rated 5.0 out of 5.0 by Jeff-in-PA Great for Get-away
We have found this hotel to be a great, clean, and comfortable stay that is helpful for an early morning get-away from PHL. We have stayed here before, and will do so again.
January 1, 2015
Rated 4.0 out of 5.0 by Hardworker777 Great service
My stay was excellent. The only problem was that the cinnamon rolls were not flesh. All in all my experience was great.
December 29, 2014
Rated 5.0 out of 5.0 by Bats31 Staff
Sandy, Yolanda, ray and Corey. Amazing staff. True friendliness and welcome. Always a pleasure seeing them. One of the main reasons I choose this hotel over others closer to my destination. Great staff!!
December 23, 2014