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Rated 3.9 out of 5 by 199 reviewers.
Rated 5.0 out of 5.0 by Excellent front-desk staff I arrived after a very stressful trip. The front-staff lady could tell and asked me about it. After recanting my adventure, she took the time to look for a quieter room for me to stay in, which she found for me on the 3rd floor. I wasn't greeted with the gold membership usuals, but a quiet room meant more to me than any small snack pack, I assure you. The elevator needs a little work, but over all this Holiday Inn was very good. I'd say about average for Holiday Inns (which I stay at quite often). The real stand out, and the reason I am taking the time to offer this review, is the staff. Everyone from the check-in desk to cleaning people to the lady keeping the breakfast stocked was very friendly and nice. Well above average in this regard. For this reason, I quite highly recommend this location. As a frequent business traveller, friendly staff is really hard to over-value. November 20, 2014
Rated 5.0 out of 5.0 by Great service I was in room 404 and there is a part of the carpet by the bathroom that looked like a bit of a patch job was done but that little square is not attached. Also around the window (while I was looking at the beautiful view) I noticed that the wallpaper was pealing away around the edges. Another thing, everything was great but when I went to lay in bed I was looking up at the ceiling and I noticed quiet a few spiderwebs so maybe housekeeping forgot to clean them up. November 19, 2014
Rated 5.0 out of 5.0 by Great Service We were very satisfied with our recent stay there. The entire staff was very friendly and helpful and the breakfast selection was perfect for us - plus endless coffee. If we have reason the be in the area again we will definitely choose this hotel. November 17, 2014
Rated 5.0 out of 5.0 by Good Value Value was good. Close to airport location was good. Good Italian restaurant nearby. November 8, 2014
Rated 5.0 out of 5.0 by Airport Parking Included What made this a great deal for us was that we could leave our car for a week while we traveled as part of the package. November 7, 2014
Rated 5.0 out of 5.0 by Close to airport, unexpectedly quiet. Hotel was close to the airport. Rooms were quiet and dark for a good nights sleep. Front desk gal was very nice. October 30, 2014
Rated 5.0 out of 5.0 by Clean Room We had reserved 3 rooms for family while we attended the Women's USA soccer team playoff on 26 Oct. The rooms were clean, well provisioned and comfortable. The breakfast room was pretty much the common "continental" style experience, but was adequate for a morning start-up. The sunrise over the river was exceptional! October 30, 2014
Rated 2.0 out of 5.0 by Like applying make up to a monkey! The hotel facade and lobby are ok, however the rest is outdated, looks dirty and smells funny. The front desk lady was nice. The breakfast, well, I had to pass and go to a nearby Starbucks to be safe and don't get ill during my trip. Location is not the best. Sort of in the middle of an industrial area. Very dark surroundings so head to the treadmill if you want to walk. The rooms are also outdated and the carpet doesn't look clean. Positives: relatively close to the airport and free wifi for IHG members. Unacceptable for a recognized hotel chain like Holiday Inn. October 27, 2014
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