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Rated 4.4 out of 5 by 459 reviewers.
Rated 4.0 out of 5.0 by Usual excellent standard Only stayed one night but got the usual high standard of service normally expected from a Holiday Inn Express. December 16, 2014
Rated 4.0 out of 5.0 by Great service We've stayed at the Exeter hotel quite a few times before and it's always been good. This time there was a problem with the air conditioning unit being noisy (even turned off at the wall) and we had a disturbed night. When we reported this in the morning, the response from the staff was great. The were genuinely sorry that we'd had a bad night and arranged a different room for us the second night. I know that sometimes things do go wrong and it can be frustrating, but the response of the staff really helped make us feel looked after and we haven't been put off returning for another visit. December 12, 2014
Rated 5.0 out of 5.0 by Gateway to South West This is an ideal location when travelling to the South West for business or pleasure. The team here are first rate and always welcome you back and safe onward journey. December 12, 2014
Rated 5.0 out of 5.0 by Satisfied customer After a long working day the ease of booking at short notice is welcome. I always know what to expect and am satisfied with the hotel and service. December 12, 2014
Rated 5.0 out of 5.0 by Easy Access Hotel location is excellent for all my needs with genuine friendly staff to greet and meet all your needs. Comfortable room with a choice of pillows December 12, 2014
Rated 5.0 out of 5.0 by Great staff and good service We have stayed here a few times, highly recommended. December 12, 2014
Rated 3.0 out of 5.0 by Cheap, friendly and convenient, but lousy bed The Holiday Inn was cheaper than other alternatives nearby, and it showed with the quality of the bed (uncomfortable) and the breakfast (poor selection). We stayed 2 nights, and that was about as long as we could have eaten there, because the selection is limited. Our daughter slept on the sofa-bed in the room, which was very lumpy, with the springs sticking through. An adult or large child would have had difficulty sleeping on it. My wife and I both disliked the main double bed - it was too soft, and seemed worn out. We both rolled together in to the middle of the mattress. Rooms are generally clean, staff are friendly and the atmosphere was great. Cheap and cheerful. December 12, 2014
Rated 5.0 out of 5.0 by Good value for money The rate for the room was much better than that charged by other local cheaper hotels and included breakfast. The room was clean and the bed comfortable if a bit small for two tall adults. The hotel is sited opposite the Park December 9, 2014
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