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Rated 4.4 out of 5 by 365 reviewers.
Rated 3.0 out of 5.0 by Nicely appointed room uncomfortable bed Hotel was easy to find using Sat Nav with easy parking .We checked in a little early and there was no problem .Room was down stairs ,with easy access to all areas .The room was well appointed on a similar level to a premier Inn .Unfortunately there was one drawback ,the bed felt old and well used and was not supportive .I did not sleep well ,despite bringing my own personal pillow .I awoke in the morning with severe lower back ache, caused by the bed .We had recently stayed 6 night in Liverpool ,3 in the Indigo Hotel and 3 in the premier with no bed problems .My Wife had a late morning business appointment so we remained in the room. Twice during the morning we were rudely disturbed with an insatiable hamming on the door ,that startled us due to the intensity of the hammering. We suspected a pending emergency . It was housekeeping quiet unbelievable and very irritating . Very good information and service from trainee at reception . August 25, 2014
Rated 5.0 out of 5.0 by Exeter Holiday Inn Express returnign quest The hotel has a large car park shared with the Mitchell's August 25, 2014
Rated 5.0 out of 5.0 by Overall, a great experience as usual. Fully up to expectations with much appreciated assistance or the Duty Manager and her assistant. August 25, 2014
Rated 5.0 out of 5.0 by Clean Comfortable and Efficient My first stay at a Holiday Inn. I was impressed! The reception staff were most efficient, though it would have helped to be told about the way to turn on the power for the room. Nothing was too much trouble for them, from arranging taxis to supplying a soothing drink from the bar, full marks. A good hearty breakfast to start the day from a well stocked buffet, tables continually cleared and cleaned, none intrusive house-keeping ensuring I came back to an immaculate room. My only criticism would be the smoking area. As one of a small minority who do smoke, I found that a picnic table tucked behind a fencing panel in the open was not up to the standard of the rest of the hotel especially when it rained, which it did during my stay. Oh and some mushrooms and bacon would have been a welcome addition to the breakfast buffet :) 9.5 out of 10 August 18, 2014
Rated 5.0 out of 5.0 by Great nights sleep,excellent experience. First time in a holiday inn express and would definately use again if this location is anything to go by,lovely room very clean and a fantastic breakfast,thankyou. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed, but too hot The bed was very comfy, although the sofa bed less so. Room very clean, but far too hot. Air con wouldn't stay on 19 degrees and kept creeping up to 21 degrees. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable and easy location Good hotel, rooms clean and comfortable. No downside to the hotel except as in every Holiday Inn I seem to stay in now is the cloud of cigarette smoke you have to pass through to enter reception. Not a pleasant arrival experience. Why can't a smoking area be created away from the front door so guests can smoke leaving the entrance area a more welcoming environment. August 18, 2014
Rated 4.0 out of 5.0 by Good of its kind Efficient check in, comfortable clean room and OK breakfast. Used club points to pay for it so excellent value for money. August 18, 2014
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