Rated 4.0 out of 5 by 654
Rated 5.0 out of 5.0 by vrodsteve Great Hotel
The Staff was very helpfull and I will be back soon
August 31, 2015
Rated 4.0 out of 5.0 by mace the ace good room
good room and service, but I was incorrectly charged for 2 nights
August 27, 2015
Rated 5.0 out of 5.0 by Sumfunfam AZfamilyvacay
Hotel was perfect for stop over in flagstaff, comfy bed,
Nice breakfast, clean and close to restaurants and shopping!
August 24, 2015
Rated 4.0 out of 5.0 by Thomas Boy Not happy
Not very friendly staff, and price to high for what they offer.
August 23, 2015
Rated 2.0 out of 5.0 by tptcd Get To Breakfast EARLY!
First off, this property was VERY pricey compared to others in which I've stayed in this area.
My main issue was with the breakfast service. I arrived 15 minutes before it was scheduled to finish (my mistake) and found all hot items were gone. Instead of replenishing the items, the staff started breaking things down. When I found there wasn't even hot water to make instant oatmeal, I brought it to the attention of a staff member who acknowledged the problem, but did nothing to resolve it.
August 22, 2015
Rated 3.0 out of 5.0 by loml bathroom issue
the first day we noticed the toilet seat was worn and splintered, the seat should have been replaced and noticed by the cleaning and maint. staff. I informed the front desk and was assured it would be dealt with, upon returning from the Grand Canyon. seat had not been replaced. thus we could not use the toilet seat. front desk should deal with issues immediately, no matter how busy the front desk is.
August 22, 2015
Rated 5.0 out of 5.0 by gregg11 Kids loved the pool
Clean Hotel with friendly staff. Kids loved the indoor/outdoor pool. Breakfast was good with variety of foods for whole family.
August 21, 2015
Rated 5.0 out of 5.0 by Mikeis1 dislike the shower heads in HIE
who ever bought up the shower heads for HIE should be shot. The shower is a cone and should be a full spray also not really crazy about the blankets as they are too heavy
August 20, 2015