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Rated 3.9 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by comfortable bed good breakfast the beds were very comfortable and the room was clean. we enjoyed the breakfast a large variety of foods were offered. August 29, 2014
Rated 4.0 out of 5.0 by Nice Hotel CLean, comfortable, friendly and safe! The staff was friendly and helpful with area restaurants and directions. Room was clean and comfortable! Breakfast was pretty good! August 29, 2014
Rated 3.0 out of 5.0 by Inconsistent A/C and Painfully Slow Internet This appears to be an older Express property. On check-in we were assigned to a first floor room. Unfortunately, when we opened the door to the room the smell of stale smoke was overwhelming. This despite the fact that the hotel is listed as total non smoking. We returned to the front desk and were quickly reassigned to a room on the 5th floor. This floor appeared to have been recently refurbished. This room was clean and fresh. Unfortunately, we experienced two issues. The internet was painfully slow - my daily podcast download which takes less than two minutes on my home network took nearly an hour at this hotel. Secondly, having achieved a consistent temperature of 70F during the evening we both woke up early in the morning and discovered that the temperature had increased to 76F overnight. Apart from the above issues this is an OK hotel. August 28, 2014
Rated 3.0 out of 5.0 by Outside noise level terrible - comfortable beds Outside Noise level terrible if facing the north side of the city / railroad tracks and Road. Cable kept losing signal, and poor wifi connectivity. It's unfortunate we were not able to sleep well and relax because the beds were comfortable, room was clean, and had convenient free breakfast. August 28, 2014
Rated 5.0 out of 5.0 by EXCELLENT PEOPLE VERY ACCOMADATING PEOPLE AND STAFF WHO WANT TO HELP YOU AND ANSWER YOUR QUESTIONS. I ALWAYS STAY AT HOLIDAY INN SITES AND HAVE ALWAYS EXPERIENCED THE SAME QUALITY "FAMILY RECEPTION". AND SERVICE. August 28, 2014
Rated 3.0 out of 5.0 by Standard Holiday Inn Express Been to this hotel a few times in the past. Pretty standard experience. Rooms appear to have been remodeled recently with a somewhat 70's modern hipster retro look. Looks clean, nice and new actually. Better than being 10 years old and never have been refreshed. Main con was room price. NAU's week before classes start event resulted in the room prices being unacceptably overpriced for the standard value of this hotel. Decided to stay mainly to get the points benefits for a payoff in a future stay. August 28, 2014
Rated 5.0 out of 5.0 by Service Great desk service was very informative some suggestions where to eat was a great place to eat,also where some businesses where. Would go back to stay& great continental breakfast! August 25, 2014
Rated 4.0 out of 5.0 by It was all good I booked two adjacent rooms. I was a little upset that they weren't ready on my arrival at check in time of 3:00. The rooms were ready an hour later. The rooms were quiet, clean, and had no disagreeable odors. The heating/cooling system worked well and was very quiet. The room itself was quiet with no noise from adjacent or overhead rooms. My last stay at a different motel was terrible because we were disturbed by the frequent trains going by. I never heard the trains while staying here. I also enjoyed the gym. Although small, it had some good equipment. One treadmill was especially enjoyable. It has heart rate sensors and automatically adjusts to keep your heart rate at the proper level. I usually don't sleep well in hotels or motels but I slept well here. The bathroom was clean and the shower was good. The newspaper waiting outside the door in the morning was a nice touch. All in all, my stay was comfortable and relaxing. I will stay here on future visits and will recommend it. The only reason I didn't rate a 5 was because the room wasn't ready at check in time. This suggests they don't have an adequate number of cleaning crew employees. Everything else earned a five. August 25, 2014
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