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Rated 3.9 out of 5 by 419 reviewers.
Rated 5.0 out of 5.0 by Great Stay even with Remodel Very nice hotel it will be even better then the construction is over. great stop for a truck driver if you get in early before the lot is full. December 22, 2014
Rated 1.0 out of 5.0 by Under Construction We arrived late at night (10 pm) only to find a lobby all torn up and full of dust.. The floor was bare concrete and walls were half torn down If it wasn't late at night we would have left. My wive an I got to the room only to start a sneezing fit from the dust. When we made our reservations, there was no mention of construction, yet we paid full price for our misery. One good point was that they provided transportation from the Amtrak to the motel. Very unhappy. December 22, 2014
Rated 4.0 out of 5.0 by Room was clean and beds comfortable. We were surprised when we arrived, this hotel was under construction. uneven floors, elevators are very old and we had a problem with one of them. The door opened and then the door wouldn't close, needless to say we got out and waited for the other elevator. All in all the service was good. I'm sure when the construction is complete it will be very nice. December 20, 2014
Rated 5.0 out of 5.0 by very nice rooms and great service very nice rooms and great service and visit was nice even though construction was going on. December 13, 2014
Rated 2.0 out of 5.0 by Remodel mess It probably isn't fair to critique this facility as they are in the process of renovation. It was a mess at the entry and other first floor areas. Hopefully it will be done soon and will be up to the usual HIE high standards December 12, 2014
Rated 5.0 out of 5.0 by Would stay again Even though the common areas were under construction it was clean and there was no noise. December 11, 2014
Rated 1.0 out of 5.0 by Hotel Remodel Nightmare The hotel is currently being remodeled. My wife and I were put on the 5th floor. In the morning, the water pressure was weak and when we started the shower, it started with barely any flow, then stopped working! When we complained about the pressure, a maintenance person was dispatched to our room and after taking a look at the problem, had us put in a different room so we could take a shower. This room was also on the 5th floor, and we encountered the same problems. We talked to another guest on the 5th floor and they encountered the same problem. Thank God we only stayed one night... and the breakfast area was a complete zoo! No where to sit and people waiting on food - we ended up eating at Denny's which is right next door to the property. Highly advise that you contact the hotel before booking to ensure they have fixed these problems. December 10, 2014
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