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Rated 3.9 out of 5 by 393 reviewers.
Rated 5.0 out of 5.0 by Outstanding Our stay was outstanding, the service was great the stay was wonderful and a breakfast to boot, Will be recomending more people to stay if they are in Flagstaff. November 18, 2014
Rated 5.0 out of 5.0 by back soon Fair price~~terrific breakfast~free parking ~~Free cookies at night~~pool hot tub~fitness center~~ very friendly and help full staff ~ What more could you ask for November 14, 2014
Rated 5.0 out of 5.0 by Great stop on the to vegas Kate at the desk was wonderful in getting the room we wanted.everyone was super and the Sales Manager was walking around at breakfast asking for suggestions on how to improve the hotel. November 13, 2014
Rated 2.0 out of 5.0 by Poor responsiveness Did not respond to report of no shower function. Two nights stay with no shower and inability to give our two children a bath or shower. Only adjustment was the government rate for one night then adjusted two after questioning. November 12, 2014
Rated 2.0 out of 5.0 by OK for quick stay Good location for walking to restaurants and easy to find. Breakfast at the hotel was pretty good with a lot of options to chose from. Rooms are not well insulated from noises in the hallways, but other guests were considerate the night we stayed and were not too loud. For being near the railroad, we never heard the train. November 11, 2014
Rated 5.0 out of 5.0 by Good experience This never happened to me in all the years I am a HI visitor. The manager herself, or someone from the staff, came in the breakfast room and asked the people if everything was OK. I think that is a very nice thing to do, and should be taken as a new HI standard in other Hotels. November 10, 2014
Rated 4.0 out of 5.0 by Repeat stay Being the only Holiday Inn Express in the Flagstaff area, this is a repeat stay location for me. The facility is always well-kept, though it is showing its age in some ways. The rooms are clean and quiet; decor and amenities are fine. Food service is always good. The only downside is that sleep can be interrupted by neighboring room doors closing; they are heavy so sound and vibration are transmitted when they slam forcefully. I also wish I could turn on the room HVAC fan by itself for some white noise. Friends reported some issues with fluctuating water temperature, but I encountered no problems. Bottom line: I will stay here again. November 4, 2014
Rated 5.0 out of 5.0 by Great service staff Nice clean quit hotel We always have good clean rooms and a quality breakfast at Holiday Inn Express..... Like the room layouts and the internet connections and TV and stations selections. November 3, 2014
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