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Rated 4.5 out of 5 by 339 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed Very nice place. Very friendly staff. Very clean room. Very easy access to free WI-fi. Very comfortable bed. Slept well! September 29, 2015
Rated 4.0 out of 5.0 by Good customer service, clean facility Nice place, clean, good customer service. Would stay there again when traveling. September 28, 2015
Rated 5.0 out of 5.0 by Friendly staff and clean rooms Stopped at Holiday Inn Express in Florence as I try to limit my driving to 8 hours a day. The Inn is easy access from I-95. The rooms are clean, comfortable bed, and good wifi access. Staff was friendly and helpful in providing directions to a restaurant for dinner. September 27, 2015
Rated 5.0 out of 5.0 by great stay! Always a great stay here! Have been using this property for three years and have always had a good experience. Staff is great as well. Only change I would make is better, brighter lighting in bathrooms. would recommend this hotel to anyone! September 22, 2015
Rated 5.0 out of 5.0 by Nice place to stay Nice place, quiet, only things not a lot of places to eat if you don't want fast food September 15, 2015
Rated 3.0 out of 5.0 by Loud and lumpy The truck traffic all night was noisy. The mattress, or the bed, was creaking. In addition the mattress was not like other HIexpress in comfort nor were the bed linens. There was one tissue in the box in the bathroom. The breakfast staff was more interested in her cell phone than hot food. All in all it was very unlike our experience with holiday inn express. We travel a great deal and on the road always book HIExp. This was a disappointment September 13, 2015
Rated 3.0 out of 5.0 by Nice hotel, mostly good attitudes, but one bad apple Very nice, clean hotel. We checked in very late, and the lady at the desk was very nice and quick. Very nice, clean room. Bed was comfortable. The person I was traveling with slept on the couch, it wasn't too bad either. We left just before check-out hour. The cleaning ladies were in the hallway and were very nice and working quietly. When we got to the front desk however, the lady was out on the bench talking to someone. I waited in the lobby and my travel companion walked out to our car. As he passed, the person the front desk lady was speaking with said, "you got someone at the desk". To which the front desk lady replied, "Eh" and went on with her conversation. There was no sign on the desk or anything, so I wrote "Checked Out" on the room key sleeve and left. I will get my receipt online later I guess. All that said, I don't think this lady's behavior is representative of the entire hotel, but she definitely dampened the hotel's chance of getting a higher score. September 11, 2015
Rated 4.0 out of 5.0 by Comfortable room and a hot tub We stayed in the Holiday Inn Express in Florence, SC in order to move our daughter and her furniture to a nearby apartment complex in order to attend Francis Marion University, The hotel is very close to the school is always clean and the people there extremely friendly. At the end of the day, it was nice to come in and be greeted by a smiling face and have cookies waiting for us in the lobby. It's the little comforts that make the lasting impressions. The hot tub in our room felt fabulous after a long day of lifting boxes and climbing stairs. September 9, 2015
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