Rated 4.0 out of 5 by 233
Rated 4.0 out of 5.0 by Donwon73 Florida City
Great hotel overall !!! Just needs to be renovated very badly. Hotel staff is wonderful !!
May 28, 2015
Rated 3.0 out of 5.0 by Donwon73 Florida City
The hotel is a below-average hotel in the IHG chains because its needing renovations so badly. I was pleased with the staff and their willingness to help with my stay. If you are wanting an upper class hotel this is not for you. If you are staying in the area or on your way to the Florida Keys and want an affordable, clean place to sleep this is your hotel. There was nothing terrible about the hotel, just needs some serious renovations.
May 27, 2015
Rated 5.0 out of 5.0 by Scott62 Management and staff top notch!
From the moment I checked in, the management and staff went to great lengths to ensure I was happy and comfortable. Always a smile and nice words when you see them! Thanks for making me feel at home when I'm away from my home!
May 24, 2015
Rated 4.0 out of 5.0 by Poeco Staff is good but not great
The Staff is good, but not what i've experienced in other HIEand Suites. They always seem to be pre-occupied with something else.
May 20, 2015
Rated 5.0 out of 5.0 by B.B.111 Very pleasant and relaxing!
The hotel is very nice and we do plan to stay there again on our next trip south. The only glitch in the whole experience was that the check in clerk was not very friendly and didn't smile and wasn't very welcoming. Also, there was no more fresh fruit on the buffet, and we were in there by 8:00 or so, But we had an overall great experience.
May 16, 2015
Rated 3.0 out of 5.0 by Howard1156 Well short of excellence
Great staff and breakfast. Property was hindered by poor water pressure, lack of hot water at sink and empty ice machines,
May 1, 2015
Rated 3.0 out of 5.0 by Tcterri Good service but smelly room
Staff was very friendly and we were fortunate to get the last rom available; however, it had a horrible smell. The bed sheets and room smelled like sulphur. In general a very uncomfortable stay. There was not another room available due to the sold out status.
April 29, 2015
Rated 2.0 out of 5.0 by Mahk Paying Cash
Not really happy that I can't pay with cash when checking in. Seems to be a chain-wide epidemic. I do no have a credit card and have no desire to get one. I was forced to utilize my wife's card when I had cash in hand to pay for the room. I had to walk out of the property in Cordelle, Ga because of the snotty attitudes of the desk clerk and what appeared to be a manager when I questioned the not accepting cash policy. The remainder of my vacation earlier this month when presented with other hotel options who still accept cash at check-in as a form of payment I preferred them. This was much more hassle-free at check out without being required to cancel a credit card transaction and pay with cash. Unless I receive confirmation I can pay with cash at check in I'll be seeking other hotel chains reward programs and utilizing them.
April 29, 2015