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Rated 4.1 out of 5 by 311 reviewers.
Rated 4.0 out of 5.0 by Fine for a short stop over We used prior to our Eurotunnel trip. Upon arrival at 9.20pm we we're told the chef would be finishing at 10pm prompt. Quick dash to our rooms and back down to the bar area we were handed a list of remaining menu items for us to pick from - luckily the 5x pie, chips and peas split between 8 adults and 3 children worked! The chef made an appearance & if I'd have seen him earlier we would have eaten elsewhere - take a shower, clean your clothes and look presentable! The room was a fine size and we slept well. The shower area was very clean and functional. The breakfast area was cramped but the seating area was plentiful. I'd pop down early in order for elbow room and peace. All in all, it worked ok for us and we would use a again - we only stayed for a total of 10 hrs! July 24, 2014
Rated 5.0 out of 5.0 by Excellent Staff This is a basic hotel, in a very convenient location for the Channel Tunnel. We have stayed here many times, and will stay again whenever we travel to France. We have always been particularly pleased with the attitude of the staff members. They are friendly, helpful and obliging. We cannot praise them too highly. July 24, 2014
Rated 5.0 out of 5.0 by fantastic hotel Booked hotel for return stop over from chunnel as outward hotel in Folkestone was very bad. What a delightful hotel. Welcoming staff. Excellent rooms. Was staying with pet dog and hotel was accommodating many other travelling pet owners. Ideal stop over location wish I had known off it on outward journey. Highly recommend. Good breakfast options. July 16, 2014
Rated 5.0 out of 5.0 by would stay again Everything good. Loved the bathroom door which was also the toilet door, so allowed one person to use the toilet while other used washing facilities. Staff extremely helpful over dinner arrangements. Choices limited but nice. Only downside was very limited breakfast choices. But given the price we paid, no complaints July 13, 2014
Rated 4.0 out of 5.0 by Nice hotel, basic breakfast Nice hotel on the outskirts of Folkestone, looks good, clean, excellent service. High price compared to other Holiday Inn's apparently due to demand. Breakfast was basic, and limited choice but tasty and plentiful. Parking was mediocre, second night couldn't park due to other guests parking badly across two or more spaces (one car managed to park across five spaces), but reception staff were very helpful and checked this then allowed me to park in a non-parking space. Kettle in room didn't work, but again staff were very helpful and brought cups of hot water as and when needed. We were visiting friends so did not try out any of the facilities or amenities. July 11, 2014
Rated 5.0 out of 5.0 by CLEAN COMFY AND FRIENDLY WE STAYED ON OUR WAY TO FRANCE AND ON OUR RETURN WITH OUR DOG. ROOM EXCELLENT SPACIOUS CLEAN AND VERY COMFORTABLE. ONLY IMPROVEMENT FOR US WOULD BE BETTER FACILITIES FOR EXERCISING THE DOG BUT OTHER THAN THAT WOULD DEFINITELY USE AGAIN July 10, 2014
Rated 5.0 out of 5.0 by suitable for purpose Good standard for this type of hotel very clean good Courteous staff and a fairly good choice for breakfast some confusion over room choice but did not spoil our stay. July 9, 2014
Rated 5.0 out of 5.0 by Great stop-over when using tunnel Had a double bed plus sofa bed room for two adults and two small children. There was space for a cot which had already been made up along with the sofa bed. The sofa bed was wider than the double bed though less comfy. The room was clean and modern. If you want the window open (rather than listen to the air conditioning) you do get some motorway noise though that didn't bother us. Friendly staff. Given this is a budget hotel the breakfast was great: cereals, yoghurt, toast, pastries, fruit as well as sausages, beans and scrambled egg. There is a restaurant serving evening meals. Nothing amazing and a bit overpriced, but very convenient. They seemed to want us to book (and claimed to be fully booked) but were able to fit us in anyway, and the place barely reached half-full which was rather odd. Overall a great place to stay en route to mainland Europe if you just want something cheap and simple that is nonetheless clean and friendly. July 8, 2014
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