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Rated 4.2 out of 5 by 519 reviewers.
Rated 5.0 out of 5.0 by GREAT HOTEL AND SERVICE A WONDERFUL HOTEL AND GREAT STAFF ALWAYS THERE TO HELP IN ANYWAY ROOM WAS CLEAN AND JUST WHAT WE NEEDED April 22, 2015
Rated 5.0 out of 5.0 by Always a warm welcome All the members of staff we met were incredibly friendly, informative and cheerful. They are the reason this hotel is our first choice when using Eurotunnel. Rooms are spotless but beds do vary enormously for comfort. Breakfast is included and is both varied and good. April 17, 2015
Rated 4.0 out of 5.0 by excellent bedroom but failed wake-up call What stands out in my memory is 1) the high standard of sleep due to excellent facilities in guest room. Liked the breakfast -minimal but perfectly adequate. However, we could find nothing ONLINE to cinvince us that there would be an adequate evening meal available, so we brought a picnic and were wise to do so. There were refs to a Great Room but no sign of it ! Also refs to a free starter to a 2-course meal but no sign of a menu.The addition of an assured evening meal would make our stay more attractive.Also, when we arrived back to collect our car, there was no chance of a cup of tea ! We appreciated the free car parking however and the quiet environment (piped music in corridors quite unnecessary - could be a put-off to someone v,tired and makes conversation more difficult) 2) we can hardly overlook the matter of the failed wake-up call which blighted the beginning of our holiday. April 17, 2015
Rated 5.0 out of 5.0 by Break after the tunnel We have used this property plenty of times before and sometimes after using the channel tunnel. You couldn't be positioned with more convenience, without sleeping at the checkin lanes. On this occasion we had our dog with us, no problem at all for the hotel. What this visit with our dog really highlighted is the truly excellent staff service. Perhaps I've been blasé about our treatment in the past, so this is to sort the record out, the staff at this holiday inn are first class! They are welcoming at any time of day or night. If only all other IHG properties excelled to the same degree. Many thanks ! April 16, 2015
Rated 5.0 out of 5.0 by Cofortable room I would have liked a bigger variety of breakfast food. Add mushrooms, bacon and fried eggs. Also I did not have a laptop or access to WIFI, so I would have liked to have access to radio on the television. I liked the design of the bathroom with a door that closes on the loo, so my partner can use the sink. Otherwise I found it a comfortable experience. April 16, 2015
Rated 4.0 out of 5.0 by Great location close to Eurotunnel and friendly service. If you're looking for a place close to the Eurotunnel, this is it. We left the hotel at 8:00 for a last check-in of 8:20 and made it with plenty of time to spare. My only issue with our stay was upon arrival (it was 11:00pm). I booked the room for 4 people (2 adults 2 kids) and the fold out was not made when we got our room. We called asking for linens for the bed, instead they moved us to a different room after we had already unloaded everything. Everything else was wonderful. The staff were very friendly and welcoming. Overall a pretty good stay. April 16, 2015
Rated 4.0 out of 5.0 by Good staff I have stayed at other Holiday Inn hotels and rate the Folkestone as better than others. As a basic overnight stay it is fine, your staff are your best asset. The price, in comparison to other hotels in the area was steep, although I appreciate that the proximity to the tunnel makes it convenient when travelling to th e continent. April 15, 2015
Rated 5.0 out of 5.0 by Travels with the dog The greeting staff were great to us on arrival. I cannot say much about the breakfast as we checked out really early so had the packed continental which is just fruit, fruit juice and a croissant. Every body slept well including the dog April 14, 2015
  • 2015-04-23T11:27:49.859-05:00
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