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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 260 reviews
95%
Recommend This Property

Ratings Breakdown

260reviews

  • 5 Stars
    180
  • 4 Stars
    56
  • 3 Stars
    13
  • 2 Stars
    6
  • 1 Stars
    5

Service and Accomodations

By

July 16, 2016

club

The Hotel overall was very clean.(rooms, dining area, common space).
Staff was very accommodating. Very friendly and professional. Made me feel welcomed to their hotel.

Rooms had comfortable beds, clean bathrooms, cable and internet were very acceptable.

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Great service

By

July 11, 2016

club

Staff at front desk was great. Friendly, was engaged with us to want to do anything to help us and make us comfortable.

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Good stay

By

July 10, 2016

This hotel is comfortable, and conveniently located.

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Good Staff and Good Value

By

July 05, 2016

platinumelite

Hotel was nice and clean and the staff was attentive. Breakfast was typical of Holiday Inn Express

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Always a good Place

By

July 01, 2016

club

You can't go wrong with the Holiday Inn Express. This one was typical - clean, safe, and comfortable. I like the cinnamon rolls at breakfast.

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Comfortable beds

By

June 29, 2016

club

Enjoy Holiday Inn Express but would definitely prefer a clean room and towels

Posted byCustomerCare
July 10, 2016
Dear Softball2211, Thank you for taking time to share your experience with us and I am sorry to hear that you did not fully enjoy your time in our hotel due to the overall cleanliness of the room you were assigned to. We take comments such as these very seriously so I have sent you a private message to discuss this matter further. Again, thank you for the extent of your patience and understanding. We value you as an IHG Rewards Club member. Sincerely, Alvin M. Case Manager IHGService
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Great stay

By

June 28, 2016

club

Very comfortable and convenient. Inviting and ample parking

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Great Stay

By

June 27, 2016

This hotel is great. Staff are awesome, especially my main man Chance. Got a great upgrade!

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Great Stay

By

June 15, 2016

platinumelite

Enjoyed a very relaxing stay while in town for a wedding. Dee Dee at the front desk was very gracious and accommodating.

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May Stay

By

June 13, 2016

platinumelite

What a Holiday Inn Express should be!

Upgrade, friendly efficiency, and a good breakfast.

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Comfortable Room and Great/Professional Service

By

June 06, 2016

platinumelite

This property is a great place to stay while in the Pierre area!

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Excellent Stay

By

May 31, 2016

This is the second time I stayed at this hotel and both times have been excellent from start to finish. The staff at the front desk was awesome at check in and overall service! Clean, Comfortable and accommodating. Thanks for a great stay, Again!

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