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Rated 4.5 out of 5 by 354 reviewers.
Rated 5.0 out of 5.0 by Good service The room was comfortable and clean and our experience was very good. A couple hours after we left, I realized that I had left my earrings in the room so I called the front desk. They sent someone up immediately and returned my call to let me know they found them and would send them to my home address. As promised, they were waiting for me in my mailbox when I arrived back home. Very good service indeed ! March 30, 2015
Rated 5.0 out of 5.0 by fantastic room Such a large and comfortable room. Just what we needed after a long drive. Have stayed here several times with my family. March 30, 2015
Rated 5.0 out of 5.0 by Comfortable room We always enjoy staying at Holiday Inn Express as we know that our stay will be comfortable and enjoyable. March 29, 2015
Rated 5.0 out of 5.0 by My favorite Motel- Holiday Inn Express My stay at Holiday Inn Express has never been a disappointment , we use Holiday Inn Express in Pinetop Arizona for t many years for our annual family reunion, My family all agree with my decision when making motel reservations when I suggest HOLIDAY INN EXPRESS/ March 28, 2015
Rated 3.0 out of 5.0 by Very good breakfast selection The breakfast offered a good variety of items, hot and cold, and constantly restocked. March 26, 2015
Rated 4.0 out of 5.0 by March Break Respite We had quite an enjoyable stay at this hotel are were very pleased with the attentiveness and courtesy of the staff. The room was clean and well appointed and average as far as value goes. The toughest part of our stay was getting into the place off the highway as there is little to no signage. A bit frustrating after 14 hours of driving. Otherwise a great stay! March 25, 2015
Rated 1.0 out of 5.0 by Disappointed Hot water would have been nice. I tried to shower on the morning of 3/14 and could not get hot water. Went to the manager on duty and asked for some assistance. He gave me a key to another room. No hot water there either. Let bothe showers run for more than 15 minutes. Ended up taking a cold shower that morning. went to the desk to check out and the manager didin't even ask if I was satified with the other shower. I then said "in case you were wondering, there was no hot water in the other room either". He said "I'm sorry to hear tht". Then didn't say another word while looking at his computer for 2-3 minutes. Handed me a receipt. I asked for a refund and he said that he would refund me. 4 days later I was still charged for the room. Really poor expirience at this hotel. The cold shower was bad enough but the cold shoulder from the manager was an even bigger letdown. March 24, 2015
Rated 5.0 out of 5.0 by Great service Excellent staff, knowledgeable and helpful. Reservations were easily made and modified as needed. March 24, 2015
  • 2015-03-31T10:34:20.556-05:00
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