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Rated 4.1 out of 5 by 246 reviewers.
Rated 4.0 out of 5.0 by Decent place If you are seeking a comfortable hotel with few amenities, this is your place. The swimming pool (or puddle as we named it) is about the size of your typical hot tub. September 1, 2015
Rated 5.0 out of 5.0 by na Good location, next door to Adventure park tram. With in walking distance to hot springs. August 31, 2015
Rated 2.0 out of 5.0 by poor customer service Staff was rude and we waited 45 minuted to check in August 26, 2015
Rated 5.0 out of 5.0 by Very clean and comfortable We enjoyed our stay . we were traveling on a vacation and when possible we use Holiday Inn Express. We always expect the Hotels to be clean and comfortable and the always are. August 26, 2015
Rated 5.0 out of 5.0 by location while traveling nice place to spend the night, somewhat overpriced August 25, 2015
Rated 5.0 out of 5.0 by Customer service was awesome. Awesome hotel! Great breakfast buffet in the morning And pancakes in the evening! :) Beds where great. Beautiful city. Loved my stay! August 25, 2015
Rated 1.0 out of 5.0 by This place is dirty We were not recognized as Priority Club Members. This HI Express is DIRTY. The lobby and elevator carpets have trash, food and debris on the carpets and floors. The first room we checked into was supposedly 'clean' per management, however, there were large gobs of hair on the bathroom floor, dirt and debris on the carpet and dirt in the shower. The bed was made but the room had not been vacuumed nor were the floors swept. This is a "nonsmoking" facility. The smell of pot smoke on our floor was overpowering. We notified management about the pot smoke and dirty room and he stated "Oh yeah, that happens a lot in this place." We asked for another room as ours was not clean and we clarified that we had checked into a non-smoking hotel. The second room also had debris and hair on the floor. The front desk staff happened to be in the hallway 'spraying away the pot smell' when we brought him into our newly assigned clean room and showed him the hair and dirt. He brought a broom into the room and swept up the messes. While we appreciated his efforts to provide us with a clean room, there was no effort made on the part of management to smooth over our troubles during the check in process. In fact, we were billed at a higher rate than was secured during our on line reservations. This HI has a great location and that was the only positive thing we came away with during our stay. Returning to or recommending this HI Express is a BIG "NO" August 25, 2015
Rated 5.0 out of 5.0 by Convenient and clean Overall, it's convenient located and easy access to downtown. The only complaint I have is the noise from the AC/Heating unit. It's rather loud at night. August 25, 2015
  • 2015-09-02T11:33:18.826-05:00
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