Rated 4.6 out of 5 by 156
Rated 5.0 out of 5.0 by Weeklyguest688 Great Service
Exceptional customer service! Lisa is always very friendly and welcoming. She knows her frequent travelers by name and always greets guests with a smile! I stay at this hotel weekly and choose to drive an extra 40+ miles round trip, instead of staying at the other Holiday Inns in the locations I travel to due to the customer service here!
April 15, 2015
Rated 5.0 out of 5.0 by annjan Impressive
I have stayed at 3 different HI Express locations in the past couple of weeks and this was the one that left the best impression on me. I was greeted very nicely by the front desk clerk who gave me a box of girl scout cookies for being an IHG member and offered local restaurant coupons. The hotel was very new looking and clean. Very comfortable beds, as always. The breakfast options were great. My kids enjoyed the food and my husband and I, who are trying to eat healthier, found plenty of options.
April 7, 2015
Rated 5.0 out of 5.0 by baseballstacy Great service and spacious comfortable room
Was a great hotel for a quick one night stay. This was our fourth visit to this particular hotel and they always deliver.
April 2, 2015
Rated 5.0 out of 5.0 by ramfan19 Good breakfast good bed
Very good very clean but pricy compared to other similar hotels that we have stayed at in the past.
April 1, 2015
Rated 5.0 out of 5.0 by strmgrl28 Another Dream Stay Experience (5th Stay)!!!!
Came back to the Grand Island Holiday Inn Express & Suites for the Greatest Migration on the planet of Sandhill Cranes. We stayed for 3 consecutive nights in a row and our total stay experience was like none other we have every had! The staff are beyond amazing and accommodating from a warm welcome to frequent checks on a premium stay experience! We felt like we were staying in a royal palace with the way this particular hotel operates! We received a decadent complementary room snack on arrival, and after a nice wind down from the 7 hour drive we were treated to a five star complementary premium tap beer and appetizer bar on the house!! Our stay could not have been more wonderful from every accept! The room felt so clean it was like a brand new hotel suite and the view out the window was gorgeous and breathtaking! Please Please do yourself a favor and don't book or look any where else than this royal IHG property if staying in Gran Island Nebraska, PERIOD! We wish we could take this hotel with us for everywhere else we travel in this country!
March 30, 2015