Rated 4.2 out of 5 by 79
Rated 5.0 out of 5.0 by Kimbolay Jackpot!
Everything was wonderful! The service was incredible, the beds were comfy, the rooms were clean, and the breakfast was fantastic! There was even a cookie tray out during the day. We probably ate our room rate in cookies! Plus, it's very close to the charming little downtown area.
October 1, 2014
Rated 4.0 out of 5.0 by RexII Comfortable bed and great service.
Good place to stay. Convenient to a lot of restaurants and other places.
October 1, 2014
Rated 4.0 out of 5.0 by Okie PJ Very nice breakfast
Had a comfortable night's sleep and ate breakfast there. Was surprised at the extent of the menu. Not only did it have the usual dry cerals, juices and coffee, there was also scrambled eggs, bacon, sausage, biscuits and gravy. Noticed as we were leaving they also had either muffins or cinnamon rolls.
September 17, 2014
Rated 5.0 out of 5.0 by MBURNER Comfortable room, excellant service.
Hotel was good,. The surrounding property, street and entrance to the hotel was not desirable.
September 15, 2014
Rated 5.0 out of 5.0 by Cardiff Guest Staff
Trevor and Micah at the front desk were extremely helpful with our group. The lady who oversaw the great room at breakfast did a superb job of keeping the room clean and the food replenished. The staff accommodated all our requests immediately.
September 11, 2014
Rated 3.0 out of 5.0 by Limy Lover Over priced for average hotel.
This was a basic HIE but priced higher than others just 10 miles away. It may be the town is overpriced but which ever it is; won't stay in this town because of the prices of hotels.
September 10, 2014
Rated 4.0 out of 5.0 by LindaJoe comfortable beds, clean room. good breakfast, Exterior
HIE probably can't do a thing about the mess out front, but there is another hotel that has very large trucks parked everywhere
September 10, 2014
Rated 1.0 out of 5.0 by CMB37 Carpet was filthy.
Please understand the following in the context that we preferentially have used HIE over many years. We made our reservation at HIE Guthrie OK using phone number provided in IHG web site in mid-afternoon Clerk on phone almost impossible to understand because she talked extremely fast and had to repeat many of her statements. She took credit card and reservation information, then switched phone to a salesman who was selling timeshares etc. -- after repeatedly telling him we had absolutely no interest in what he was selling finally had to just hang up. When we arrived at HIE Guthrie the man at desk had no reservation for us. Did get room, carpet was vacuumed but had old, nasty stains -- filthy and strong bad odor -- we were exhausted so took room. Mistake. Should have slept in car.
The room we got had a shower head that was hanging on a device 3' or so above the bottom of the tub with NO provision to hang it at a height appropriate for a standing person. A damp washcloth was hanging on the top of the shower curtain from some previous customer. The pillows were so large that even the soft ones were far too large for use -- my wife had to sleep without a pillow. The bathroom sink counter was so small to be almost unusable what with the cards etc. provided.
Area behind retaining wall near parking area full of trash such as beer and soda cans -- clearly had been there a long time.
Summary: Reservation NOT made, Carpet was FILTHY, shower very hard to use, pillows not useful.
September 9, 2014