Rated 1.0 out of 5.0 Did not provide shuttle as promised!
Imagine landing later in the evening and then your hotel informs you that their "shuttle is broken . . . you will have to find other transportation. Maybe a taxi." You check with a taxi who quotes a price of $50.00 for a 7-mile journey! Now couple that scenario with being new to the area and being too young to rent a vehicle. What has to happen? A mom has to call the hotel to tell them to get a taxi to get her child and that reimbursement will be sought. As a veteran traveler with many IHG hotel stays in the past and a Priority Club member to boot - I expected my child to be accommodated just as I would be! But that is not what happened . . . instead they left a young person stranded with no solid suggestions. Even though my child will now be frequenting that area quite a bit -- we will definitely be seeking other accommodations that live up to their promises!
May 20, 2013
Rated 2.0 out of 5.0 by Coastal Least favorite Holiday Inn Express (HIE)
There were 2 men in the room next to me that fought for two hours. I was afraid to leave my room and tried calling the front desk the entire time and only got a busy signal. They were violent, screaming, pushing, things crashing and I was very frightened. I could not reach anyone at the hotel to help. I am a gold priority member and was not greeted by anyone at the hotel recognizing that. I am greeted this way at other HIE's. The beds were not very comfortable and the flooring and room were very old and in need of upgrading although they were clean. I would not stay here again even though I only use HIE for work travel and the location was convenient. Amenities were similar to all HIEs.
May 8, 2013
Rated 4.0 out of 5.0 by 75Bill Business Trip
The Hauppauge-Long Island Holiday Inn Express was very convenient, right off the expressway. It was busy but not noisy and the room was very comfortable.
April 23, 2013
Rated 5.0 out of 5.0 by CTSpirit97 Sport Team Friendly
Staff very acccomodating & friendly. Our stay was for girls Basketball tournament. We were able to order takeout and eat as a team in breakfast area (very spacious). Only drawback was very small pool.
April 22, 2013
Rated 3.0 out of 5.0 by Violetsmommy Parking
Parking was challenging. I had to park behind the building where it was a rough lot and quite dark.
April 21, 2013
Rated 2.0 out of 5.0 by Momofgymnasts Not so much
My daughter got sick in the hotel; the hotel helped us out by giving us bath towels and Febreeze to clean up. They weren't too compassionate nor accomodating. I had to ask for a new room, and they were able to do that.
The room had a beautiful view of...the lower rooftop full of cigarette butts and garbage.
Breakfast was good, but my husband had to ask for a couple things that were not refilled.
April 13, 2013
Rated 4.0 out of 5.0 by Nicole5 Convenient location
On LI to visit family for a long weekend. Very convenient location, easy on and off LIE exit. Clean rooms, friendly, knowledgeable staff. We stayed two nights. At breakfast the first morning, I observed a gentleman in shirt and tie walking around the dining room. Appears he was checking condition of dining chairs and he also looked into the trash bin. He did leave the room with an ottoman. Looked like a quality control check. Impressive.
The one, slilght negative would be the slowness of the one computer in the lobby. I had a laptop with me so it wasn't a huge issue. I would definitely return for another stay.
March 31, 2013
Rated 5.0 out of 5.0 by Sue195 Nice place. Good location. Great staff.
Alittle tricky getting into the parking lot, but, it's a great hotel. large. many services. clean. TV with alot of choices. Close to everything.
March 18, 2013