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Rated 3.7 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 Great for vacations with your family... We spent 4 nights at this Hotel and it is an excellent place near all what we expect to find while vacationing in Miami, near malls and beaches. Nice and sufficient breakfast before going to have fun!!! July 22, 2014
Rated 5.0 out of 5.0 by GREAT BENEFIT FOR IHG MEMBERS I'M A NEW IHG MEMBER AND THIS WAS MY FIRST HOTEL STAY. I TRULY ENJOYED IT AND FEEL THAT MY MEMBERSHIP IS A GREAT INVESTMENT. I'VE BEEN A TIMESHARE OWNER SINCE 1995. BEING AN IHG MEMBER ALLOWS ME TO BROADEN MY OPPORTUNITIES FOR TRAVEL AND LODGING. July 15, 2014
Rated 2.0 out of 5.0 by Staff lazy Room was good but the desk help was lazy. During check out they tried telling me I could not get a receipt that had a zero balance. When they cleaned my room they did not replace the towels July 6, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was top-notch. The staff were friendly and quick to accommodate any request. The breakfast area was clean, well stocked and well attended. The exercise room was clean. However, it did not seem to be air conditioned. While I am not sure what the temp was in the room, it was markedly warmer. There was an incomplete set of dumbbells, but everything else was in good condition and clean. June 23, 2014
Rated 1.0 out of 5.0 Great breakfast/Backache! Free breakfast is the first thing I look for when planning a hotel stay. This hotel offers a great breakfast. I would say that the beds need to be updated. The mattress left my back hurting. My husband had a backache also. The air conditioner didn't seem to work properly. The room was clean though. Check-in/out was easy. June 14, 2014
Rated 4.0 out of 5.0 by Comfortable Beds and quiet rooms. I recently stay at this hotel for a couple of days. I was impressed with the grounds as this was well kept.(first impressions). I was also impressed that there was a security guard at the front who greeted me. The room I had was spacious it had two double beds a mini fridge coffee pot . I stayed in this room with my wife and eight year old daughter and had no problems for space. We had breakfast for two of the mornings which we were there my wife was not impressed withe the first days breakfast as she thought the scrambled eggs were a bit stretched and runny. The next day she had the eggs with cheese and thought this was better. My only draw back from the breakfast was they had boiled eggs but it was kept in the fridge(cold boiled eggs not that great) they were swivelled up and looked like large white prunes. I did ask to microwave but they refused. I understood why but you just have to time it properly and it would have been fine. Or if they had provided me with some hot water to bring back the texture would have been great. My only real disappointment was with the fitness center it only had one cycle machine two tread mils and a tread climber. The free weights was two sets of five pounds dumb bells and thats it. I made the best of it but was not happy. Overall not a bad place to stay it was comfortable in the room and my nights sleep was quiet( no ice maker going all night it was at the end by the elevator away from the rooms. June 9, 2014
Rated 1.0 out of 5.0 by Hopefully an outliar Have stayed at this location three times prior to my most recent visit (05/28-06/04) and service has been agreeable, staff accommodating. Most recent visit was a let down: printer out of ink for five days; sanitary wipes not available in exercise area for at least three days (made 3 requests to have situation corrected), room was not vacuumed properly, electrical plate outlet behind door was loose; radio did not work and was in poor condition. Don't feel I got may value. Truly a disappointment. June 6, 2014
Rated 3.0 out of 5.0 by Malas camas La atención del personal es buenísima! Pero las camas están en condiciones lamentables. Ya he usado unas 5 habitaciones diferentes y parece que todas necesitan cambio. Están completamente hundidas. Es difícil descansar bien así. May 30, 2014
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