Rated 3.9 out of 5 by 213
Rated 5.0 out of 5.0 by al224 Great service and very comfortable
Stayed here while travelling to the Keys. Great stopover and very convenient to the Keys. The staff was very attentive and helpful. We got in a little late and really didn't want to go out again for supper and they were having pancakes for supper - free. This was great and allowed us to rest after a long day of driving.
August 30, 2015
Rated 5.0 out of 5.0 by Dessi242 Great service
The front desk staff were friendly, welcoming and knowledgeable about the hotel. The room was nice and the housekeeper made or days enjoyable and at home. The breakfast was good but the pancake machine was down for three days and that's what I came to the hotel for. Other than that I would definitely recommend this hotel to anyone.
August 28, 2015
Rated 1.0 out of 5.0 by CJM16 Not staying again
Third stay here and it was the worst. Suite as the call it is small and dark, air conditioner doesn't cool front half of room, bathroom door opens out blocking hallway. kitchenette area very old and gross, mold growing under sink area in 2 rooms I was in. Several of my co-workers and I were very sick with allergies due to mold. 2 years now and still only 1 elevator is working. Breakfast is flavorless as in most hotels, pancake machine makes rubbery pancakes. Yogurt, milk and fresh fruit are it's only saving grace. Lots of rude foreign tourists here by the busload. Lobby and exterior look so nice, but that is where it ends.
August 23, 2015
Rated 5.0 out of 5.0 by Leadscout21 Nice Stay!!
Nice hotel, good service and very comfortable bed.
August 19, 2015
Rated 4.0 out of 5.0 by Carolina200101 Room comfortable
Room was very comfortable.
Lobby and dining area was over crowded
Staff was very helpful
August 11, 2015
Rated 5.0 out of 5.0 by OAHC Home away from home
Stay in this property about four times a year during visits to my family. Convenient location; helpful, courteous staff.
August 8, 2015
Rated 5.0 out of 5.0 by gac1957 Excellent customer services from hotel stafff
Our company uses the Holiday Inn for our business trips but i would like to say that the Miami Hialeah is the best customer services of all .
August 8, 2015
Rated 5.0 out of 5.0 by RT4E Was an OKAY stay!
I paid for a King Bedroom but when i arrived i was handed a Queen suite. It was nice cant complain too much. There was how ever a leaky sink. Over all was a nice stay...
August 3, 2015