Rated 4.4 out of 5 by 222
Rated 5.0 out of 5.0 by judyg49 Excellent service on short notice
I needed a hotel quickly when I missed a flight. I was able to find a moderately priced room at the Holiday Inn Express - not the closest to the airport, but the hotel offered shuttle service. They booked my room and knew my reward number by the time I checked in. The room and bath were clean, internet worked, outlets were available to charge phone and laptop, and I got my bill under the door, a flexible checkout, and shuttle back to the airport. Breakfast was good - better than most - and the staff were flexible and friendly.
August 27, 2014
Rated 4.0 out of 5.0 by To Travel Is Brilliant Very comfortable sleep
This was a convenient location as I was attending a conference at Oak Park. The staff are friendly, the internet was stable and fast, the bed was very comfortable (many of my travelling companions made the same observation), and the breakfast was tasty. If you are going to require the shuttle to pick you up at the airport, definitely book ahead (it's worth it, it is not a cheap taxi cost). There are several good places to eat near by, and you are close to a main road to hop into Chicago.
August 27, 2014
Rated 5.0 out of 5.0 by big_phish Enjoyed stay
We were on our way to WI for vacation and stay one night in this hotel on our way there. We were pleasantly surprised to find the hotel right off the expressway and in front of a shopping area. This was convenient for us considering the fact that we have 3 young kids and would allow us to make quick trips to replenish items we brought with us.
The hotel itself was clean and the courtesy of the staff was well received. Our room was clean and quiet. My kids loved the pool and the ambience the great room provided.
There were a number of hot items on the breakfast menu which we enjoyed. Overall, we enjoyed out stay and will be back.
August 25, 2014
Rated 5.0 out of 5.0 by Rik2014 Hillside is great because of their staff
I've been staying at the Hillside property periodically over the last few years while on business in Chicago. The property is conveniently located within a 45-50 minute drive of downtown Chicago.
To me each member of the staff is memorable for their kindness, professionalism, and the character each person brings to their role.
The staff have held packages for me on many occasions. I can think of one gentleman in particular who was very helpful with my packages, and a front desk diva Q who has been very helpful as well. Overall, everyone has been this way.
This location has improved vastly from what I remember when I first began coming here in late 2011.
I travel to Chicago often, every 2-3 months. Initially I really did not wish to stay in Hillside, however rates are competitive though each season. Now that I've been coming here a few years I prefer to stay at the HI-EXP Hillside over other properties in the area for the reasons I have mentioned.
August 22, 2014
Rated 5.0 out of 5.0 by Sean B Great location
Overall all went well. A very slow elevator, waited minutes for elevator, every time. Ok food for free.
August 20, 2014
Rated 5.0 out of 5.0 by Honey-mooner! Great Room
Great location- next to a Super Target and local restaurants. Safe neighborhood and free parking. Breakfast is awesome- big variety and cool pancake machine. Friendly staff, comfortable beds. Nice updated rooms. Only bad point is the pool is freezing and the spa is too hot.
August 19, 2014
Rated 4.0 out of 5.0 by Purse Lady Nice Hotel
I was pleased with my stay. The room was clean, the bathroom as adequately stocked. My only complaint is that when I requested additional towels, no one bothered to bring them to my room. The towels remained at the front desk until I went down to personally inquire about them.
August 19, 2014
Rated 5.0 out of 5.0 by max022 Nice place
The location and service for this hotel was very good. For such a busy area, the hotel property was relaxing and clean.
August 14, 2014