Rated 4.4 out of 5 by 205
Rated 4.0 out of 5.0 great customer service
very comfortable and located in a nice neighborhood. Great shuttle service to the blue line and to the airport.
July 21, 2014
Rated 4.0 out of 5.0 by LovelyCDJ Good Experience
Hotel staff was helpful. A gentleman (don't remember his name) placed me on the top floor near an exit due to my extended stay. Which I was grateful for since I needed sleep without someone stomping on top of my head. The room was quiet and clean but somewhat on the small side. I think I booked a King room. The hotel was close to shopping and the expressway. Both a huge priority for this trip. The breakfast was the best free continental hotel breakfast I'd ever had. It was my first experience with a pancake making machine and I enjoyed the sausage/bacon options. The cinnamon rolls were warm and gooey and they had my favorite Greek yogurt. My only complaint was the gym. It was super tiny. I like to run and it seemed like the two treadmills were always being used. Although, while in Chicago, I should be running on the lakefront anyway. It took me 15mins to get to O'Hare via 294. I'll stay here again.
July 21, 2014
Rated 4.0 out of 5.0 by Toiletree Junkie Excellent Value and Location
This hotel works as it was designed. Midpriced and coonveniently located to I-290. Front desk staff was friendly and efficient. Housekeeping on the other hand could use a little training in treating guests with a little more kindness. Short and rude. Otherwise this location met my expectations.
July 17, 2014
Rated 5.0 out of 5.0 by Wilsonsma QUALITY ALL THE WAY
When I say this hotel is as close to great as great can be.....I Mean it! We stayed here because we have a loved one as a patient at Loyola Univ. Hosp. and this hotel was close to the hospital. The staff is caring and the rooms are clean, spacious and quiet which is exactly what we needed. The complimentary breakfast each morning was hot and it was DELICIOUS! Many choices to choose from and all quite delicious. The coffee was so good I always took an extra cup with me to the hospital. We had family that was staying at another hotel nearby and once they saw our room and the amenities of our hotel, they immediately CHANGED hotels! It's that good but Holiday Inn, I hope you are listening.....Your Hotel Is Only As Good As The Staff You Employ There so PLEASE make sure this hotel staff receives the kudos and rewards that come with a job well done!
July 17, 2014
Rated 5.0 out of 5.0 by sundance56 great customer service
good experience with staff members Kelly and Tony. Very kind and helpful always.
July 16, 2014
Rated 4.0 out of 5.0 by Staceyt0902 Business Stay
Staff was very freindly and helpfull!! Airport shuttle was very convenient and timely!
July 14, 2014
Rated 5.0 out of 5.0 by marie15751 Good Price, very comfortable bed
it's a great hotel for the money. Great location easy excess to 294. I loved the little shopping area. My only complaint was that there was not enough outlets in the room.
July 10, 2014
Rated 1.0 out of 5.0 by colormeblue704 Comfortable bed and poor service
Housekeeping knocked on our door 2 hours prior to checkout asking what time we were leaving.
July 7, 2014