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Rated 4.4 out of 5 by 161 reviewers.
Rated 4.0 out of 5.0 by Close to Destination Due to incoming weather, Express was close to the hospital. Much easier to travel 1.5 miles than 50 + miles. February 8, 2014
Rated 5.0 out of 5.0 nice place and staff cares i walked in as a walk in was greeted by a lovely lady by the name of Q very pleasant and easy to talk to, although she was working alone and had a lot of guest I observed her handle each with ease. You can always tell when someone values and cares about they job and Ms. Q does. As often as i visit holiday inns no one has ever took the time to tell me about the rewards program , but Q signed me up for it and as a courtesy gave me some additional points for all the stays that i should have been earning points too, thank you for your hospitality.. February 4, 2014
Rated 5.0 out of 5.0 by Guest service I was very impressed by Q the guest service she provided was excellent, Eric provided a nice breakfast the area was clean and well maintained, I really enjoyed my stay at Holiday Inn Express, my stay was my home away from home. Thank you Q and Eric February 3, 2014
Rated 5.0 out of 5.0 by cold outside - nice & warm inside When you travel with your loved ones - especially in winter in the chicago area - the last think you want to worry about is the hotel when you arrive. The chicago west hotel on south mannheim is one of the best i stay at. When traveling for the company - the holiday inn brand - ihg is also a welcome site - but when i have my family with me - its a wonderful feeling you have when everything goes smooth. My hats off to your hotel - staff and shuttle drivers. Bravo you you all. Dale February 3, 2014
Rated 3.0 out of 5.0 by Great room My only complaint is that I reserved a shuttle ride to the airport for 3PM and when I checked out at that time, there was no one to take me in the shuttle. Clearly they were short on manning and the manager has to run me over to O'Hare. We finally left at 3:40, over 40 minutes late. Luckily, I didn't miss my flight. Very much appreciated the late check out. January 11, 2014
Rated 4.0 out of 5.0 by Friendly staff, clean. Comfortable. Friendly staff, clean. Comfortable. Breakfast good and fulfilling. January 7, 2014
Rated 3.0 out of 5.0 by Overnight stay The towels were rationed, old, thin and really poor quality. The elevators were slow and a great inconvenience in the morning during breakfast and check out time. For these reasons would not recommend. January 1, 2014
Rated 5.0 out of 5.0 by Chicago Holiday Inn Express The location was close to where I was working and close to the airport also. The staff was courteous and the location was close to shopping and plenty of food choices nearby. December 31, 2013
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