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Rated 4.4 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Hillside is great because of their staff I've been staying at the Hillside property periodically over the last few years while on business in Chicago. The property is conveniently located within a 45-50 minute drive of downtown Chicago. To me each member of the staff is memorable for their kindness, professionalism, and the character each person brings to their role. The staff have held packages for me on many occasions. I can think of one gentleman in particular who was very helpful with my packages, and a front desk diva Q who has been very helpful as well. Overall, everyone has been this way. This location has improved vastly from what I remember when I first began coming here in late 2011. I travel to Chicago often, every 2-3 months. Initially I really did not wish to stay in Hillside, however rates are competitive though each season. Now that I've been coming here a few years I prefer to stay at the HI-EXP Hillside over other properties in the area for the reasons I have mentioned. August 22, 2014
Rated 5.0 out of 5.0 by Great location Overall all went well. A very slow elevator, waited minutes for elevator, every time. Ok food for free. August 20, 2014
Rated 5.0 out of 5.0 by Great Room Great location- next to a Super Target and local restaurants. Safe neighborhood and free parking. Breakfast is awesome- big variety and cool pancake machine. Friendly staff, comfortable beds. Nice updated rooms. Only bad point is the pool is freezing and the spa is too hot. August 19, 2014
Rated 4.0 out of 5.0 by Nice Hotel I was pleased with my stay. The room was clean, the bathroom as adequately stocked. My only complaint is that when I requested additional towels, no one bothered to bring them to my room. The towels remained at the front desk until I went down to personally inquire about them. August 19, 2014
Rated 5.0 out of 5.0 by Nice place The location and service for this hotel was very good. For such a busy area, the hotel property was relaxing and clean. August 14, 2014
Rated 4.0 out of 5.0 by Sleeping Beauty This hotel was not only a pleasant experience, but a great value in the City of Chicago. Good high speed internet connection, very accommodating staff, an excellent TV selection for news and sports and a modern and comfortable Breakfast area. Located minutes away from the 290, 294, and 88 junctions with easy on ramp less than 1 minute from the free parking lot. I was working in the mid-city North side and it took less than 20 minutes at 7:00 AM to reach 290 and Cicero. All around a real gem in Chicago. August 12, 2014
Rated 5.0 out of 5.0 by Great Place! Another enjoyable stay on my cross country car rally. The young lady who greeted me (unfortunately didn't get her name) was super nice and helpful. Would highly recommend this property. August 9, 2014
Rated 3.0 out of 5.0 by Good place but pool and hot tub were out of service We booked this hotel especially because it had a good hot tub and pool for our daughter to spend time in. No where on the web site did they mentioned it would be down for a few months of repair. Had we known this we would have selected a different hotel nearer to our place of meetings. August 7, 2014
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