Rated 4.5 out of 5 by 71
Rated 5.0 out of 5.0 by "Fussy person" Bed, air conditioner and guest service
My stay at Holiday Express Inn and Suites was excellent. Even though the air conditioner did not work properly, the maintenance person removed it entirely and cleaned the air filter and repaired it. He offered to find another room with better air conditioner which he did. The front desk staff person who served us on the phone twice when booking the room was outstanding. She was the reason we came back to this hotel. Very good service!!
The room was clean and up to date including the bathroom. I would recommend pillow top mattresses replacing the older somewhat wore out mattresses, lower the hanger bar to put hangers on in the closet. The chair for the desk was wore out. Replace please. The room was dark to sleep in except for the light around the bottom of the door.
September 26, 2014
Rated 5.0 out of 5.0 by CTS Teacher Polite friendly staff, clean ammenities
Been here a few times, each has been a pleasant stay. Accommodations are good, comfortable, always clean, no pressure from staff, very accommodating. Mary Grace in the breakfast room is an amazing employee, she truly cares about her role and makes a great effort to ensure the guests are happy at breakfast. She is extremely pleasant and polite.
September 25, 2014
Rated 5.0 out of 5.0 by Stephanie29 Great
I really enjoyed my stay there, the rooms were nice, the staff was very accommodating, it was nice and close to the willow creek road, the beds were super comfy, I didn't have the breakfast left to early, everything was great thank you for having me there I really enjoyed my time!!!
September 20, 2014