Rated 4.4 out of 5 by 384
Rated 5.0 out of 5.0 by bneal Great room
I thought it was a little pricey. Altogether nice hotel good, breakfast and great service.
January 29, 2016
Rated 5.0 out of 5.0 by Matt2016 Delightful Overnight Stay with the Family
I stayed here with my family for a wrestling tournament. The room was a little warm when we got there, but it regulated very quickly. We used the internet, pool, and breakfast. All of which were very good for what we paid. This isn't the Ritz but for a brief overnight stay it was perfect. My kids all ate well from the breakfast and had a blast in the pool. Other than being a little loud from the people above us, it was a delightful stay.
January 19, 2016
Rated 5.0 out of 5.0 by KC_Visitor Superior HIE facility
Each of the hotel staff with whom I interacted could easily be a trainer for the chain, exemplifying best practices for his/her position. The employees make this hotel a top notch facility. Our room, the bathroom, and all common areas of the hotel were clean and orderly. The beds were comfortable with nice linens. The breakfast choices were the usual HIE items, but very fresh. The coffee dispensers were always full. During our stay, we never had to wait for any breakfast item to be replenished. Will continue to make this our hotel of choice when visiting Independence.
January 9, 2016
Rated 5.0 out of 5.0 by PhilDecatur Loved King size bed and room was larger than the others
Had a great for the Christmas season. I lived in KC for nearly 40 years and remembered when this particular Holiday Inn Express was built. So I am very familiar with the area. Thanks for a great time.
January 8, 2016
Rated 5.0 out of 5.0 by jmm99270 Excellent Customer Service
Excellent Customer Service. The most courteous staff I have ever experienced.
January 7, 2016
Rated 5.0 out of 5.0 by Clubfoot Comfortable
I always stay at Holiday Inns. I like them.
Always comfortable and inviting.
January 5, 2016
Rated 5.0 out of 5.0 by TCohrs common areas
common areas were dirty - room was great and really comfortabale
January 4, 2016
Rated 5.0 out of 5.0 by PS1963 Another stay
Have stayed here several times. Had two rooms this time for larger group than normal. Only "issue" was not being recognized as Priority Club member or offered any points or goodies. Place is clean, nice. Haven't used exercise room or pool yet but hope to in future. If you like HIE you will like this one. Short distance to Arrowhead and Kaufman. Good variety of eating establishments within walking distance.
December 30, 2015