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Rated 4.2 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds and great breakfast Dinning area very comfortable and clean and food was properly fixed. September 18, 2014
Rated 2.0 out of 5.0 by Not up to HIE standards I am a Platinum customer. This experience was up to par for HIE. The sheets smelled like someone had slept in them. At check in they needed all my information. Something must have been down. September 17, 2014
Rated 5.0 out of 5.0 by Friendly staff and great breakfast We always stay at this Holiday Inn Express when traveling through Independence MO. We have never been disappointed and the staff have always went above and beyond our expectations. Highly recommend this Hotel! September 15, 2014
Rated 4.0 out of 5.0 by Good - not Great The recognition for Priority Club member was the best I have ever received! We received points, room upgrades, and recognition at check-in! The front desk truly made our stay more enjoyable. The breakfast was standard for a HIE - no complaints. The rooms needed a little TLC. There was dirt in the corners and some of the furniture was ripped so the stuffing was exposed. The pool and hot tub were fun and clean. Thankfully we the only ones using them or they would have been crowded. September 14, 2014
Rated 5.0 out of 5.0 by Another great experience. Staff is outstanding, accommodations are terrific. I stay here every week and have had wonderful experiences. September 14, 2014
Rated 5.0 out of 5.0 by Great stay for a vacation and nice for families. We stayed for two nights in a jr. suite (2 beds, one pull out) and visited the historic town of Independence, MO. This hotel is also nicely located close to the KC Royals baseball team park, Bass Pro Shop, and other nice shopping areas. There are a wide variety of restaurants located very close to hotel, one just across parking lot, a couple across the street, and several within a 5 minute drive. I found the jr. suite style room to provide some extra "breathing room" for us and our 2 children, and there was also a small wet bar, microwave, and mini-fridge. The hotel staff was prompt with requests and able to answer questions. The indoor pool area was clean and well-kept. Pool is a bit small when several guests are present, but works great for cooling off and relaxing for a bit. I found the room to be overall clean and very comfortable. Like many hotels in the Holiday Inn Express chain that we've stayed at recently, unfortunately, this brand is starting to show it's age a bit. There were some minor things that needed updating or repair that I noticed, but nothing that made our stay uncomfortable or would prevent us from using or recommending this hotel again should we come back to the area. This hotel is great for families and travelers, and provides all the qualities and amenities to make one's stay comfortable for a decent price. September 13, 2014
Rated 5.0 out of 5.0 by Stay in independence, MO Hotel was close to the I-70 freeway and head very comfortable beds and the room was quiet. September 10, 2014
Rated 5.0 out of 5.0 by Quarterly visit Overall very good. Breakfast bar was not up to par. Last two visits to this hotel have been lacking in the breakfast area, but that was the only downfall. September 4, 2014
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