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Rated 4.3 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Excellent Customer Service Friendly staff. Excellent location off I-70, suggested area attractions and gave directions. October 27, 2014
Rated 5.0 out of 5.0 by convenient location for Independence sites The HI Xpress near Independence MO was a good choice for our stay. Hotel was clean and comfortable. Desk staff was helpful. I recommend this HI. J of TX October 25, 2014
Rated 5.0 out of 5.0 by Kind staff, pet-friendly accomodations This is a well-maintained, clean hotel. We stayed here with our cat while traveling across the country and were very pleased with the condition of our room. The bed mattress showed NO evidence of bed bugs (we always check) and there was NO evidence of fleas despite this being a pet-friendly hotel (have to keep our cat safe). The sheets were crisp and clean, and the bathroom was spotless and well-stocked with towels and amenities like soap and shampoo. Our king bed room was very spacious, and there was a little "wet bar" in the room with a microwave, fridge and sink. This second sink came in handy when the bathroom and other sink were being used. The air conditioning unit operated quietly--no loud clunking and thumping all night. Breakfast was free and included pastries, eggs, cereal, sausage, coffee, cinnamon rolls, etc. The front desk employee was so kind and so nice--just the sort of person we wanted to see after a long day of driving and then getting lost in St. Louis construction traffic. He was happy to place us in a room away from other guests and away from the noise of the pool. October 24, 2014
Rated 5.0 out of 5.0 by the service was exceptional if staying longer than overnite you could ask the customer if they want there bed change every night, the rest was very good the breakfast was ok for things being done ahead of time and very clean October 20, 2014
Rated 5.0 out of 5.0 by Great Place My new wife and I stayed here during our honeymoon week as a reward night and everything was great. Front desk staff was awesome and very friendly. This location was very quiet, we were able to get great rest. Everything about the room was clean and relaxing. I would recommend this site to anyone. I was wanting to book more stays here the following week for business but was not able to due to the world series, none of the rooms were available when I was needing to book. October 18, 2014
Rated 5.0 out of 5.0 by Convenience of Location The hotel in Independence is convenient to Kaufman Stadium and numerous restaurants There is a movie theater and shopping mall nearby as well. The area is a great place to stay when visiting Kansas City area. October 17, 2014
Rated 5.0 out of 5.0 by Always great at the Holiday Inn Express The only complaint I had overall was the ventilation in the bathroom. October 16, 2014
Rated 5.0 out of 5.0 by nice relaxing stay great location, close to restaurants, and close to the interstate. October 15, 2014
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