Rated 4.6 out of 5 by 348
Rated 3.0 out of 5.0 by VisitingFromMI Middle of Nowhere
I actually accidentally booked this hotel - thinking that I was booking the Holiday Inn a few miles from here.
The staff were incredible. The shuttle driver was very friendly and helpful, and the front desk staff were friendly, attentive and ready to serve. The room was large and the bed was comfortable.
That said, despite being relatively cool outside, my room was incredibly
February 8, 2016
Rated 3.0 out of 5.0 by TheDoc2 Acceptable
It's a HIX at an airport. Nothing luxurious. It was better than the HIX at DFW north. The hotel shuttle stops running long before the evening flights get in. I was forced to take a taxi at my own expense to the hotel. Over ten bucks for a 5 minute ride. In prior experiences at basically on property airport hotels where the shuttle fails, they cover the taxi cost. Not this hotel. The front desk clerk was totally indifferent. I'm 0 for 2 at IHG DFW properties.
February 8, 2016
Rated 4.0 out of 5.0 by PastorJeff Great customer service associates
Customer service at this place was above - well above expectations. From the front desk to the airport transport driver. Great service.
February 6, 2016
Rated 5.0 out of 5.0 by 123Philli[p The staff went out of their way to make sure i got what was needed.. Thank you'll!!!
I have never stayed anywhere that had the people, working there that genially cared and made sure I had, not only what I needed , but any extra requests I asked for during and after my stay. Felt like I had family there!
February 1, 2016
Rated 4.0 out of 5.0 by RichardO471 Comfy and close to DFW Airport
Good option for an overnight stay near DFW Airport. Complimentary shuttle to/from airport is a bonus and the Red Lobster restaurant next door is handy for dinner.
January 31, 2016
Rated 5.0 out of 5.0 by JamesM53 Passing through
The rooms were clean, the breakfast was good, and the shuttle was convenient.
January 30, 2016
Rated 1.0 out of 5.0 by joe-e bed and pillows were up to par
the rooms are in need of updating, mine had worn and frayed carpet, hard to find electrical outlets, remote for television had a major delay during operation. the overall appearance from outside was ok, lobby inside was small but clean and comfortable. 2 elevators in the hotel, and one had a hand written paper note taped to the door said "out of order" no curtains in the room just had a see thru style across windows, wake up call was late by 10 minutes I had asked to be called at 6am
because the shuttle service ran at 6:30, which was excellent that morning.
January 27, 2016
Rated 5.0 out of 5.0 by kel16 Enjoyable stay
We stayed here because our friends had already booked a room and we wanted to stay in the same hotel. It was clean, quiet, and comfortable and breakfast was good. Staff was friendly and attentive. I would stay here again.
January 26, 2016