Rated 4.4 out of 5 by 296
Rated 5.0 out of 5.0 by Verified Reviewer BILLING
I checked in with a government rate, I provided the clerk the tax exempt paperwork. When I checked out I noticed that the taxes where still levied on my bill. I asked the clerk about this, he stated he could not do anything about it until the manager arrived, (I understand), he ensure he had the tax exempt paperwork and that he would notify the manager about this and that a new receipt will be emailed to me. That was Friday April 29, 2016. Today May 2, 2016 I did not received an updated receipt. I called the front desk and after waiting 15 minutes on hold, I hanged up and call again. The manager on duty this time took care of the situation after I called a second time.
May 2, 2016
Rated 4.0 out of 5.0 by Chicagoan_at_Heart64 Convenient and Friendly Front Desk
I stayed the night prior to my cruise.
The price was great. And the complimentary breakfast was really good.
The gentleman that checked us in was super friendly. I wish I could remember his name.
There's a Wendy's across the parking lot. That was fine with us for the one night.
The hotel provides a shuttle to the cruise terminal. Because there were six of us, instead of using the shuttle, we decided to call the cab company that brought us to the hotel the night before - to save a few dollars.
If I were to cruise out of Jacksonville in the future, I would stay here again.
April 29, 2016
Rated 5.0 out of 5.0 by Mr.Lopez Great Hotel!!!
I stayed in this hotels for 2 nights for business trip and it was a pleasure to stayed here, staff was very friendly and helpful, I highly recommend this hotel.
April 29, 2016
Rated 5.0 out of 5.0 by MDMom7134 Great Service
I thought everyone was nice, attentive, and helpful! The lobby was attractive and welcoming. We did not have to wait to check in. We slept well, had breakfast, and the hotel provided a shuttle to the boat. It was great!
April 28, 2016
Rated 5.0 out of 5.0 by Gene325 Great service
The Holiday Inn Express, Blount Island, was very convenient for my business during this time frame. The hotel was very nice and provided a comfortable stay. The bed was a little firm for my taste and hotel pillows are never the right thickness for me to get a good nights sleep.
April 25, 2016
Rated 5.0 out of 5.0 by StormyW Definitely Recommend This Place
The location was perfect, it was close to the zoo and easy access to the interstate. It was very quiet, the staff was friendly especially the front desk attendant Carla P. She was such a sweetheart and met all of our expectations. I think I have found my new place to stay whenever I come back to Jacksonville!!!
April 24, 2016
Rated 5.0 out of 5.0 by knightspegasus vacation
great if we are ever down there again we will stay there again.
April 20, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Clean hotel and friendly staff
My boyfriend came to visit and I am new to the area so I was not sure where anything is at, the location of this hotel is not great, but everything seems to spread out in Jacksonville anyways. Our room was huge for two people and it was nice to sleep in and not be bothered. I would recommend this hotel although it is not near anything really the cleanliness is worth it.
April 20, 2016