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  • 1 888 HOLIDAY
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Rated 4.3 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Comfortable non-smoking hotel Staff are always courteous and friendly and made sure I was taken care of. Easy check in and check out. I regularly stay here on business and the rooms are always clean and quiet, best of all this is a non smoking hotel, so no carryover of smoke odors experienced at other hotels. Beds are comfortable as well as pillows and general appearance is updated. Common areas are open and allow small groups gatherings if needed. Breakfast is generally good and fresh with staff maintaining it while serving. Only item if you are pulling a trailer the parking lot can be challenging. March 22, 2015
Rated 5.0 out of 5.0 Great Customer Service I liked everything about the stay. I have already answered all the questions, but now you are wanting me to write everything down, which I do not have time to do. This is the only thing I am unhappy about is the extremely ongoing of this survey. Most surveys are this way and it is irritating. March 13, 2015
Rated 4.0 out of 5.0 by Short visit. This was a very busy location and right at the beginning of spring break, so there was a lot of noise & activity. March 10, 2015
Rated 5.0 out of 5.0 by Very satisfied with this facility. My husband and I enjoyed our stay at the Jacksonville Holiday Inn Express. The facility was well kept and clean. All the people we met at the facility were very polite and helped with our questions. The room was very clean and well kept and comfortable. My husband was pleased with swimming pool and hot tub. I will recommend Holiday Inn Express to friends and family. March 5, 2015
Rated 5.0 out of 5.0 by Nic and New This is a newer property in the chain and therefore up to date and the décor was nice. Would have liked to see the fireplace in the common area working with the temperature in the 30's outside. Also, the large flood lights outside the front exterior could be better aimed as to not illuminate the guest rooms March 2, 2015
Rated 5.0 out of 5.0 by Very Kind The staff was very kind upon check in! They knew it was for my wedding that weekend and congratulated us. The room was very clean and neat. February 27, 2015
Rated 5.0 out of 5.0 by Very comfortable and spacious room The room was very comfortable and spacious with multiple areas to sit/relax and work. The bed was extremely comfortable as well. I appreciated having the microwave and small fridge; came in handy. All in all a very pleasant stay. February 27, 2015
Rated 5.0 out of 5.0 by WOW!! 10,000 BONUS POINTS PER NIGHT I had a very enjoyable stay. Now I admit the 10,000 points per night option sold me when I booked this hotel. This will help me reach Platinum Status very quickly. But this Hotel has so much more than that. Wonderful friendly staff, nice comfortable, clean, quiet rooms, & easy access to all parts of the building. One of the best Hotels I've ever stayed at. I look forward to staying here again very soon. February 27, 2015
  • 2015-03-29T11:06:39.104-05:00
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