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Rated 4.2 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Great facility We enjoyed our stay. Staff was helpful with our questions regarding another HIE facility 8 hrs. away. It was nice to stay at a place with an indoor pool. Room was very clean and the variety of choices at breakfast was great. January 21, 2015
Rated 5.0 out of 5.0 by great hotel good stay place to sleep and eat very comfortable also has indoor pool AND exercise bikes place January 12, 2015
Rated 2.0 out of 5.0 by good night's sleep If you are only seeking a good night's sleep, then this is a great hotel. The beds and pillows are very comfortable and what I expect when staying at this brand hotel. We slept wonderfully. The hot tub was just warm, not hot at all, and the jets made the water look milky. Very disappointing. The breakfast was not appetizing and we left hungry. I am normally very pleased when we stay at this chain, this particular one is now on my 'do not stop' list. January 5, 2015
Rated 5.0 out of 5.0 by Hotel Everything was real clean and the hotel staff was very nice along with my room was very organized for my business travel. In addition to the work out area and pool also very clean and well stocked with towels and water. December 23, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Jacksonville The staff was very friendly. We did not eat breakfast but I did go into the dining area and they seemed to have a decent variety of items. The room was clean and the bed was very comfortable. With 2 people staying in the room I would have like more than 1 single serve packet of coffee. Additionally, the only complimentary bath items were shampoo and conditioner. I could have used some lotion. There was a refrigerator which most hotels do not have anymore. There is not much insulation to keep the noise level down but that was more a parenting issue. Overall, we enjoyed our stay and would come back again. December 9, 2014
Rated 5.0 out of 5.0 by breakfast food All was very good except the eggs. Tray was nearly empty . Eggs were scrambled. I would suggest adding cheese or having it available. Last two times we visited, you served omelets and they were much better. Staff, especially front desk woman, the evening we arrived, went out of her way to assure we were happy and had everything we needed. December 3, 2014
Rated 2.0 out of 5.0 by Jacksonville Blues Breakfast was a disappointment. The hotel staff gave us the wrong room. December 2, 2014
Rated 5.0 out of 5.0 by Nice Place This is the more expensive choice in Jacksonville, but well worth it. I have become a fan of Holiday Inn Express November 28, 2014
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