Rated 4.2 out of 5 by 79
Rated 4.0 out of 5.0 by razor18 Great Location
I travel 1-2 per month to my corporate office and this Holiday Inn Express has become my place to stay. Nice hotel, rooms are to expectation. What tips this place is it's location....right in the middle of King of Prussia Mall with lots of shopping, restaurants, and great access to interstate 76 to downtown Philly.
November 26, 2013
Rated 5.0 out of 5.0 by MarcandWife Tired of Shopping?
In planning for our first visit to the huge mall at King of Prussia PA, I knew we would need a place nearby after a long day of walking and shopping. This Holiday Inn Express is just outside Mall Blvd. and is very convenient to a visitor to the area. The large room was clean and comfortable, the bathroom was spotless, and the TV allowed us to relax without having to fight a new electronic system. The free Wi-Fi also allowed us to check for e-mail while away from home. Finally, the breakfast room was large enough to accommodate hotel guests, the food provided was good enough to start the new day properly, and, of course, there were TVs and USA Today newspapers for news. If you need a good place to unwind, feel comfortable about choosing the HIE.
November 26, 2013
Rated 5.0 out of 5.0 by JiffyLube Front Desk, Maintenance and Kitchen
After visiting the KOP area now for approx. 20 years I've seen a lot of changes with the Mall and when the hotel was the McIntosh Inn and the staff then were great and the same goes now that it's the Holiday Inn Express.
Back then you knew who the housekeeping staff were and I fondly remember Cindy who was the head of housekeeping.
The night staff of Les and Bruce made such a great team. Kathy Meter had become the Asst. Mgr. until she moved to the Malvern branch. You continually feel the warmth when you check in whether you're greeted by Marcia, Kara, Bruce or Arlene.
In the kitchen you'll find Dawn, and with her 16 years kitchen experience she also goes beyond the 'call of duty' to make sure all the guests are well accommodated for breakfast and the friendliness of the maintenance staff of Joe and Nelson.
November 24, 2013
Rated 5.0 out of 5.0 by Cindy222 Excellent service
The service at this hotel was excellent, the staff went out their way to make sure we were comfortable. They responded to our request in a timely manner. We stayed in a one bedroom suite, the suite met all of our needs. The only thing missing from this hotel is a pool.
November 23, 2013
Rated 5.0 out of 5.0 by jalan123 outstanding service, great hotel
We stayed for many days last month in this outstanding hotel. We were given a warm welcome at the reception by Mrs Miller who has this rare ability to express such a gladness at your arrival, making you feel special. She was very kind and helpful and attended all our inquires efficiently. The hotel is very convenient for a visit to King of Prussia Mall; it is just across the road. The room is very clean and equip with a microwave, though we did not use it as there are ample dining places around. (Very conveniently a microwave is also to be found in the lobby). All in all we enjoyed our stay and will certainly come back to look for this special home from home.
November 20, 2013
Rated 5.0 out of 5.0 by VRobo Kara at the Front Desk is lovely!
We really enjoyed our visit because of Kara at the front desk. We have stayed at the hotel multiple times over multiple years and every time we arrive she remembers us a greets us with a warm welcome. We also have family members who travel to the area and stay at the hotel and she even asked me how they were doing. She is very consideration and should be recognized for her personalized and friendly service.
November 18, 2013
Rated 4.0 out of 5.0 by KRS51 Good size suite and friendly staff
We were a group of three adults and a baby staying for six nights in a suite. The room was large enough for all of us and well laid out. The baby needed to nap from 1-3 each afternoon and we had to ask the staff to make sure the room was cleaned before 1 pm as we missed the cleaning on the first day as they finish at 3 pm. We also had to keep asking for more towels and wash cloths as they did not seem to get that there were four of us in the room. All minor issues which were handled quickly by the very friendly front desk staff.
November 7, 2013
Rated 3.0 out of 5.0 by GD1663 Nice property
Nice hotel, beautiful room, loved the balcony, recognized as priority club member, received newspaper, front desk understaffed at check in long wait, later staff left me standing at the desk until I left. No cream or equal for coffee in the breakfast area, eggs we too dried out to eat and looked unappetizing, I was surprised by the lack of food not even cinnamon buns that are a signature item at Holiday Inn Express. I will stay at this hotel again if I am in the area but I will have to find somewhere to get coffee and breakfast in the area.
October 23, 2013