Rated 4.2 out of 5 by 153
Rated 5.0 out of 5.0 by 404frequenttraveler Shelby is nice
Very nice, newly renovated hotel! The customer service is pretty good. No complaints and I'd definitely stay again.
April 21, 2015
Rated 5.0 out of 5.0 by T 2 Sr Great stay.
I've stayed at this HIX several times and always have a great experience. Never have I had a problem.
April 20, 2015
Rated 5.0 out of 5.0 by Dutch Masters Business trip
Excellent stay, exceeded all of my expectations. The property was location near the intestate. I got into the hotel late my packet was ready when I arrived. It was too late in the evening for me to take advantage af the amenities. I receivied by wake-up phone on time. Breakefast was availiable, I enjoy the pre-package oatmeal options great addition to your breakfast offering.
April 16, 2015
Rated 2.0 out of 5.0 by Cricket's Dad Cold shower, sour bathroom, smelly room
I been staying here off and on for about a year. I don't often complain but after the second morning of a cold shower, I had to respond. If the hotel is trying to save money by keeping the water temperature down, it worked. Fastest shower I ever took. Had to use the blow dryer to warm up. For my second stay in a row, the bathroom smelled sour. I ignored it the last time. I don't know how often the shower curtains are laundered, but apparently its not often. Further, this hotel is used heavily by construction guys, but the room shouldn't smell that way. A little deodorizer would do. Housekeeping needs to pay attention to these details. The rooms were nice and recently remodeled and its a shame that the experience is overshadowed by a bad first impression. A smelly room is an instant turn off. The price of the room is reflective of catching traveling tourists and is not a value for an area with little to no area dining options. On a plus, the breakfast lady is great, personal and friendly and works hard. Good job there, but I will be looking for somewhere else to stay that is reflective of expectations of this hotel chain.
April 16, 2015
Rated 5.0 out of 5.0 by GWU Mom great breakfast and very roomy
need a suite with 2 queens and a pull out sofa...very comfortable and clean.
April 13, 2015
Rated 5.0 out of 5.0 by Dean3233 Clean rooms, Friendly staff.
I'm on the road 4 days a week, clean rooms and friendly staff makes my stay away from home much more enjoyable!
April 13, 2015
Rated 4.0 out of 5.0 by Rickpoc mr
already answered, these are stupid requirements, I have already responded in the survery
April 11, 2015
Rated 5.0 out of 5.0 by Ben4given Welcome home
I go out of my way when traveling to stay at the Kings Mountain Holiday Inn Express as it feels like I'm home! The front desk greets me with a smile (and they have no idea who I am). The lady at breakfast goes out of her way to make sure everything is just right. This is the place to be.
April 10, 2015