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Rated 4.0 out of 5 by 93 reviewers.
Rated 2.0 out of 5.0 by Not what I expect from a HIE First impression through the lobby and check in was what I expected. I just had a problem when I got to the room. I selected a non smoking room, but it obviously was abused and whatever they used to try to cover up the smell just didn't help. Also found cigarette burn on the sheets. Had an issue with the remote and when I called down to the front desk the person I was asked if I was pointing it at the TV.........really. Believe it was just the batteries, but usually the staff would run a new controller up to you which didn't happen. Got in late from a long day of work and traveling and had to run back down stairs for the Controller. Not a big deal, but just irked me a little. Staff is nice just lacks customer service. October 15, 2014
Rated 5.0 out of 5.0 by Cleanliness outstanding I was most impressed with the cleanliness of my room. In my travels- the lobby and outside of a hotel can look good but the hotel room itself is not clean. Not in this case- the room was spotless, smelled fresh and very eye appealing when I walked in. AC unit was not turn off like in some hotels- room temperature was very comfortable. Breakfast was great- items very fresh October 14, 2014
Rated 5.0 out of 5.0 by Cleanliness and great staff My recent stay at Holiday Inn Express in Kings Mountain was very enjoyable. Room was very Clean with comfortable Bed. The staff was very helpful and friendly. October 13, 2014
Rated 5.0 out of 5.0 by Great location Great location for price. Excellent service and amenities. Will be staying again. October 13, 2014
Rated 5.0 out of 5.0 by Great Staff Can not say enough good things about our stay. Very quiet and comfortable. We requested to be in a room away from the interstate when we preregistered and had no problems. The breakfast staff was excellent with one morning (Saturday) staying open until 10:30 but management said it had to be 9:30 every day. I wish they would allow a 10:30 close time on the weekends and 9:30 through the week. Weekend are for sleeping a little later. Anyway! Great place to stay. October 12, 2014
Rated 3.0 out of 5.0 by Comfortable but not particularly clean and fresh. Hallway smelled like stale smoke and room not real fresh smelling, but otherwise hotel was good. October 10, 2014
Rated 5.0 out of 5.0 by nice breakfast Nice hotel- easy to get to, very clean, very attentive staff. I even got to climb Crowder's Mountain while I was visiting! October 9, 2014
Rated 5.0 out of 5.0 by Stay here...good rate and good rest The staff here really made us feel at home...very down to earth and polite and helpful. Hotel and rooms were clean and comfortable and the breakfast was great. We will be staying at this hotel again whenever we're in the area! October 8, 2014
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