Rated 3.9 out of 5 by 17
Rated 5.0 out of 5.0 Best place to stay
It was a great place to stay and the staff was great. Thanks for the stay.
May 10, 2013
Rated 2.0 out of 5.0 by laurajean67 gone downhill
we had stayed at this property once within the last 6 months and had been pleased with the service and room quality but this time was very different. we checked and pushed the luggage cart to the room only to find the carpet wet with a fan blowing on it. we were switched to a room across the hall and my husband turned on the tv to watch the news only to find there were only 5 stations working! none of the stations were local so no news to watch. we called the front desk and were told it needed to be "reset." we left for the evening and when we came back and tried to watch the 10 pm news it was still the same. we called the desk again and this time were given a different story blaming the cable company. breakfast in the morning was a joke with no eggs, no cinnamon rolls and no meat at only 8 am. attendant said she was working on it but we waited 10 minutes with no new food so we went out for breakfast. will stay somewhere else next time in lafayette.
April 29, 2013
Rated 1.0 out of 5.0 by David76 Smoky Stinky
This is a smoking hotel with non-smoking rooms. I was sick to my stomach when I would walk through the halls. In the morning when I had to go to work my clothes were covered with the smell of smoke. I cannot recommend this hotel to anyone that does not smoke. It was so bad I could not stay another night.
April 21, 2013
Rated 1.0 out of 5.0 by busby2012 THE WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!
From the time we booked the room to the end of the stay this has got to be by far the WORST experience i have ever had. Our tournament was canceled at the location where the hotel was they would not let me transfer the reservation i had to drive an hour and a half to and from my destination (keep in mind i only live 2 1/2 hours away ) i got to the hotel at 330 pm and was told my room was not ready, however i watched as 3 others checked in i come back at 5 to be told it still wasnt ready so they put me on the third floor where i called the front desk twice to do something about the 4 Children running in the hallway screaming and playing with a tennis ball, i eventually went out myself and took care of the matter then the slamming of doors and kids roaming the hallways i did not sleep, as for the breakfast you could not get to the breakfast there were kids running wild and i suppose the parents allowing it your hotel staff did not feel it necessary to handle it either. we travel to the lafayette area ALOT for ball tournaments and i assure you i have talked with many from our area about your hotel and none will be booking rooms there
April 12, 2013
Rated 3.0 out of 5.0 by MRand Bad TV
Apparently the hotel has been having problems with the cable provider. The selection of channels was dismal at best. The hotel was clean, and the staff was nice. One of my nights, there appeared to be a party in the hallway, but it did not last long, about thirty minutes.
April 10, 2013
Rated 5.0 out of 5.0 by Janet15 Great hotel
I stay here often and always have a good experience. Thank goodness the shampoo, conditioner, lotion offered was changed to Bath and Body works. The previous selection of products was awful. Kudo's to the person responsible!
April 9, 2013
Rated 4.0 out of 5.0 by JCordeiro Great Sevice
Great and prtofessional service and staff. Would definitely recommend.
April 8, 2013
Rated 5.0 out of 5.0 by MLee24 M Lee
The hotel was clean and the staff accomodating. We enjoyed our stay.
March 31, 2013