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Rated 4.3 out of 5 by 127 reviewers.
Rated 2.0 out of 5.0 by Hotel is not up to standards Rooms are not being cleaned properly, trash in cans outside over flow and dirty. I am a gold elite member and after staying there for 13 days in a row was asked to leave because of a reservation conflict. Is that how Holiday inn treats there frequent members unbelievable. July 26, 2014
Rated 5.0 out of 5.0 by My engagement weekend I was pleased with the efforts of the staff on my weekend trip; I asked my fiance to marry me that weekend. The staff worked with me by placing candles in the room; and chairs on the balcony so we could enjoy the view of the vineyards below. The staff also had the roses and champagne in the room waiting for us. I was so pleased with their efforts and support; they made our weekend one to last. I am so thankful for them and their dedication. From the time I made the reservation via the phone to the night of the stay they were very helpful; I was very pleased with the assistance they provided. July 24, 2014
Rated 2.0 out of 5.0 by Great location, not so great customer service or attitude This is a perfect and new location and Childress winery and events places. However, the staff lack professionalism and breakfast was not very well presented. The housekeeping staff of 4 were just outside the front door at 8:30, smoking and not looking professional to say the least. Seems like staff should have a place to smoke other than the front door. The front desk staff Tre when we checked in was very pleasant and courteous, however the morning staff, a female did not say hello and barely acknowledged we were returning our keys as we left. Breakfast was average, but did not look inviting the way it was presented and the coffee was very weak. This HI express does not do justice to the line of hotels and I would probably choose to not stay here again. July 22, 2014
Rated 5.0 out of 5.0 by Great room and view! The hotel and room were great! The view of the vineyards from our room was amazing! We enjoyed everything and would stay at this hotel again. July 21, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Express My experience with this Holiday Inn Express was excellent in all areas! You have the added visual bonus of it being located near a vineyard. The back of the hotel overlooks the vineyard. July 17, 2014
Rated 5.0 out of 5.0 by Good Hotel This hotel was located in a convenient place, off of the highway. The staff was extremely nice during our stay. We were surprised to find the walking trail into the nearby vineyard and were happy to use it during our stay. The rooms were clean and comfortable and we enjoyed our stay. July 14, 2014
Rated 4.0 out of 5.0 by Close to Race Shops We stayed here with two grandkids. Great location for us. I guess our only complaint would be the air conditioner. It seemed like we could not adjust it right. It was either to cold or would get to warm. We were on the 4th floor. Had a good view. Heard no noise though the night. Bed was good. Eating area had a variety of breakfast food and fresh. Would stay here again. The only reason I rated this a 3 for relax is because we had a 5 and 9 year with us July 13, 2014
Rated 5.0 out of 5.0 by Great Staff/Location Staff did a great job; clean hotel; service was excellent; located adjacent to a great winery July 10, 2014
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