Rated 4.0 out of 5.0 by BarbaraK Clean and comfortable but requires a more professional staff
The room was clean and spacious; the bathroom amenities were very nice. The front desk staff were pleasant especially due to the number of guests that were there when I checked in. Weddings and baby showers made for many guests. Although the room was nice and the wireless internet was very good, the breakfast offerings were between poor and fair. I rated it fair as a gift. I went to breakfast at 9AM and the breakfast area was a mob scene. They did have the usual powdered eggs, sausage, biscuits, breads, yogurts and beverages. The eggs were not good. I opted for the packaged hard boiled eggs. Sausages were fine as was the biscuit. The next morning I went down at 9:30AM and everything was virtually gone. I had packaged hard boiled eggs out of necessity and a hard, sticky cinnamon bun. There were no other foods available other than dry cereals. Apparently they stop preparing breakfast after a certain time, despite the huge crowd jockeying for anything to eat. I got coffee and left. I thought it was odd that the hotel staff had assembled in the reception area and was partaking of the breakfast. I think hotel staff shouldn't be appearing as guests in reception, nor having breakfast intended for guests. Otherwise, a clean and attractive hotel in a beautiful setting.
June 16, 2013
Rated 5.0 out of 5.0 by Steven85 Great experience!
We stayed at the Vineyard recently for a wedding and had a great time. The staff was very friendly and knowledgeable about the area. They did not hesitate to answer questions and make sure that we were comfortable. We felt right at home. Just a short walk to Childress Vineyard for the wedding and to tour the vineyard.
June 14, 2013
Rated 4.0 out of 5.0 by jtj911 Beautiful hotel with vineyard views
This is a Holiday Inn Express with the finest appointments of any HI Express I have ever stayed in. The only complaints I have are that the breakfast area and outdoor patio areas were not maintained as well as they should be. Overflowing trash bins and ashtrays were the norm. Also, I was a bit surprised at the number of construction workers staying at the hotel during my three week stay. Business travelers staying at a more upscale hotel with ties to a beautiful winery and vineyard don't expect big construction trucks in the parking lot and muddy boots in the lobby. The staff was great and the room was always cleaned properly except for the inside of the windows in my room that had the same smudges for the entire 3 weeks of my stay.
June 9, 2013
Rated 5.0 out of 5.0 by swappedpaint Wonderful locale with great amenities deserves a great staff
I attended a wedding just walking distance from the Vineyard Holiday Inn Express, and the wedding was certainly made perfect by this hotel. The pool, patios, beds & bathrooms were all very clean, very comfortable, up to date and an asset to the hotel. What was disappointing was the seeming lack of concern that some of the breakfast staff had on the morning that we left. Given, they had a large number of guests from the wedding slam the breakfast area at once, but it was still disconcerting to see people reluctant to immediately refill breakfast foods, or to try to close up before the end of the breakfast period. I just didn't get the feeling they were working hard to make the end of our stay a great one. That being said, everything else was wonderful, and much of the staff was very accommodating of our wedding party.
June 7, 2013
Rated 4.0 out of 5.0 by Johnson48 HIE at the Vineyards
we stay at this hotel 3 weeks out of the year each year for business. the hotel is decent hotel but this year we all could tell that the hotel hasn't been managed properly. the outside areas have not been cleaned once in the 3 weeks we were there. there were cigarette butts all around the hotel. the table and chairs on the deck over looking the vineyards were in constant disarray... trash cans over flowing. the window in the rooms had not been cleaned the entire time we stayed (we checked out and checked back in each week to the same room). overall it's a really nice place to stay but this visit there were a lot of construction workers staying in the hotel and it just seemed that the hotel was slipping in standards from last year. the elevators were constantly dirty. the public bathrooms were rarely cleaned. truly hate to see this hotel downgraded. it was one of the nicer holiday inn express... one of the nicest ones we stay in. rooms were nice and comfortable. view is great and the vineyard is great... just hope management doesn't let this hotel slip to a 1 star hotel.
June 5, 2013
Rated 3.0 out of 5.0 by Joe87 Not so clean
We booked a king suite with balcony which for reason did not have a chair on the balcony. There was not much of a selection for breakfast .The pails by the coffee station were never cleaned .Someone spilled soda in the elevator it was never cleaned along with the smudged walls.
May 27, 2013
Rated 2.0 out of 5.0 by chihuahuamom56 non recommendable ammenities
would not recommend this facility most mornings the breakfast items were cold and no fruit offered, indoor pool was so cold you could not swim, the idea of having indoor pools for your guests Is so they can swim was not able to do so on either times we stayed even though we complained and were told they turned water temp up,, this was not the case. No close by amenities and had to drive a distance to get meals.
May 21, 2013
Rated 5.0 out of 5.0 by NC70 Wonderful property
Property is in a Beautiful setting.
Staff member in charge of breakfast needs to monitor the area and replenish items when needed.
Will stay the next opportunity.
May 11, 2013