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Rated 4.4 out of 5 by 232 reviewers.
Rated 3.0 out of 5.0 by towels bath towels were aweful. they were hard and too small. September 26, 2014
Rated 4.0 out of 5.0 by Good Stay We were bummed that the hot tub heater was broken during our stay. We were looking forward to relaxing after walking and being on our feet all day. The pool was still nice to go into though. The rooms were clean and modern. There was no outside noise or noise from any other guests, which was a pleasant surprise considering the hotel was almost completely booked for this weekend. September 24, 2014
Rated 5.0 out of 5.0 by Friendly staff Wed nights they cater some food in. Wow...really good stuff! Clean rooms. Quite rooms. Comfortable beds. September 24, 2014
Rated 5.0 out of 5.0 by Lived there loved it! This was my temporary home for 3 weeks! I can say I was thankful I was here. The staff are outstanding! Helpful, friendly, eager to please and constantly working! Breakfast was always hot and ready to go! Boiled eggs for those who love them like me! The room was clean. The housekeeping staff knows how to vacuum all the room, not just the center. Dogs are allowed and they cater to them! How relaxing and comfortable. I love this hotel suites and all. Convenience is number one and you are 10 minutes from the airport, 5 minutes from dining, gambling, movies and more. This is where one needs to stay when they need a nice inexpensive place. Oh yea...they have military, AAA and AARP discounts! A+ to the staff! September 24, 2014
Rated 4.0 out of 5.0 by great service We're regular customers of the Holiday Inn Express on So. Porter Street - usually two weekends a month. The staff is always super accomodating. They always try to get us the room we request. The hotel was extremely quiet, so we were able to get a good night's rest. The only complaint I have is the number of people smoking outside the front door. We were heading out Sunday morning around 7 am and there were about 10 people standing just outside the front door smoking. This meant we had to walk through a cloud of smoke. Very nauseating. It would be much nicer for those guests that don't smoke if there was a designated smoking area away from the front door so we don't have to hold our breath as we walk in and out of the hotel. September 24, 2014
Rated 3.0 out of 5.0 by Issue with Staff I staied at this location the week of September 1st and I have never had a issue in the past. But an experiece like this is what makes me not come back. When I checked out I left a shirt there. I called the hotel the next week and asked to see if the shirt was found. The front desk always put me through to house keeping where I had to leave a message. This happend four times over a two day period. Four days later the house keeper called me back to let me know the shirt was not found. What was interesting was she was the head house keeper and she said she had been on vacation and just got the message. Why didn't the desk staff take the responcibiity of letting me know this instead of sending me to a voice service? This was the poorest communication process I have ever experencied. On top of tat I know for a fact my shirt was left in that hotel room, I know it didn't jump out of my suit case from the time i checked out till the time I got home. September 19, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations Very nice accommodations - We enjoyed the salt water pool, the bedding was very comfy and the staff was very friendly and helpful during our recent stay. September 17, 2014
Rated 5.0 out of 5.0 by clean and courteous employees Great property. service was very good. The room was very comfortable. September 17, 2014
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