Rated 4.4 out of 5 by 208
Rated 5.0 out of 5.0 by TexasCow One of the best
We stay in a lot of HIE's each year and this is one of the best.
August 15, 2014
Rated 4.0 out of 5.0 by Kanata traveller Good location to Stay
Great place to stay on our way home to Canada. Only issue we had was that the TV didn't work and when we went to phone down to the front desk, the phone didn't work. When I went down to the front desk, I was instructed to see if the TV was plugged in. often the cleaning crew would unplug the TV I was told (not sure why). I went back to my room and plugged the TV in and we were good to go. Never did check to see if the phone was working. Other than that, a great stay and the cookies at the front desk at night was a real nice touch.
August 15, 2014
Rated 5.0 out of 5.0 by Dee0809 Comfortable bed and great service
We had a very comfortable stay in a very clean hotel. Service was above average. The complimentary breakfast was excellent.
August 14, 2014
Rated 5.0 out of 5.0 by ellie24 Hotel Recommended
We needed to get away and chose this hotel. It was approximately a two hour drive from our house and convenient to shopping. I would recommend this hotel to others and would love to stay there again in the future. Everything was very clean. The front desk employees were very nice and helpful. The breakfast was just what we needed and included in the hotel stay. We stayed in the suite with jacuzzi and it was pretty awesome. We did not use the pool or fitness center but it looked nice. The bed and pillows were great! I had a great nights sleep and it was more comfortable than my own bed and pillows at home. Our room also had a fireplace which we did put on for just a little while. There was plenty of room in the room and it also had a couch and chairs. The only thing I would say is that the bathroom needs a bit of updating but it was fine. The hotel is very close to the mall and shopping. We also found a great little pizza place for lunch down the road. The hotel is close to the highway but everything was very quiet inside the hotel. We had a great little getaway!
August 13, 2014
Rated 5.0 out of 5.0 by John494 Friendly staff
Front desk and staff for breakfast were outstanding.
August 11, 2014
Rated 5.0 out of 5.0 by braider746 quiet and comfortable
Very quiet and comfortable. Grateful to be able to bring my pups, and not expecting much from a "dog" room but was surprised when they pulled a pair of someone else's socks out from under the bed skirt. Will stay there again.
August 11, 2014
Rated 5.0 out of 5.0 by Used2teach As always a great place to stay!
This hotel offers the BEST in customer care of any HIE or any other chain hotel. The people there will go to extremes to make a stay as enjoyable as possible. This time I traveled with my son and his family and we needed 2 rooms. Although my request for the rooms to be close was not accommodated, the staff tried every possible configuration to make us happy, even to offer and upgrade! We opted to do different floors which worked out GREAT for us. This was OUR choice.
The hotel itself is starting to show some wear especially in the bathtub areas but it is super clean and the beds are great. Internet and TV are all good as well but it is the staff that makes this place shine above all others.
August 10, 2014
Rated 4.0 out of 5.0 by MaryEllen G Great value and FANTASTIC staff!
I was arriving from out of state for an early check in. The staff was incredibly accommodating. They were training a new front desk employee as I checked in. I was impressed with their attention to detail and security. As busy as the ladies were they greeted me with a smile and gave me honestly the best customer service I have experienced anywhere. The room was spacious and clean although the furniture is a bit dated compared to other holiday inns I have stayed at. The linens were soft and the mini fridge is a lifesaver at 2am! The pool is lovely and clean. Location is stellar particularly if flying in or out of Manchester. I would recommend to family or business travelers as this venue will comfortably suit either. Thank you ladies for the 1st class treatment! I wish you both continued success! My sisters children LOVED the pool!
August 8, 2014