Rated 4.4 out of 5 by 130
Rated 5.0 out of 5.0 by MACH'd for life Good Experience
First stay at this hotel. Very nice, clean, quiet. No complaints at all. I would stay there again.
February 27, 2014
Rated 5.0 out of 5.0 by Treecee Great Service and Friendly Staff
I wanted the larger Holiday Inn near the airport, but there were no rooms. I did not expect much from the Holiday Inn Express. I was wrong! Check- in was friendly and efficient. The airport shuttle drivers were fantastic. This hotel was being remodeled and the new wallpaper and carpet was lovely. It was Wednesday and a complimentary dinner was served as well as continental breakfast the next morning and all for a very fair price. Thank you!
February 23, 2014
Rated 5.0 out of 5.0 by Seattle Bound Completely full but cordial
The facility was fully booked and staff made the experience still feel personal. Great work folks.
February 20, 2014
Rated 5.0 out of 5.0 by Lucky dog traveler Lucky dog traveler
Wonderful staff and accommodations that allow well behaved people to stay with their mannered pets. Thank you for a clean, safe and hospitible experience.
February 5, 2014
Rated 5.0 out of 5.0 by Spakie Great Hotel
We had a very enjoyable visit. The staff was very helpful and although it was very cold outside, we were made very conmfortable inside.
January 28, 2014
Rated 2.0 out of 5.0 by Adam13 shocked
I was surprised at what Holiday Inn calls a suite. When I booked the room I asked for a suite with a couch and two beds. I thought I would get two rooms with a combination of 1 bed 1 couch and 1 room with one bed or 2 beds one room and one room with a couch. What I got was a room with two beds. I was told by the front desk clerk that this room I had was a suite and he had no other rooms to give me. Just for clarification:
suite noun \ˈswēt, 2d is also ˈsüt\
: a group of rooms that is used for one purpose
: a group of rooms in a hotel that is used by one person, couple, family, etc.
Merriam Webster has it correct Holiday Inn does not.
January 10, 2014
Rated 4.0 out of 5.0 by Samantha26 Front a Desk staff had great customer service skills
Room was clean but the bed spread had a stain on it. The bathroom was clean but mildew was present under the caulking .
There was only one person on the Front Desk and she had to multitask check in, the store and answering the phone. She did not get flustered and handle everything with a smile. It would of been nice if she had help. I have stayed here twice and would return again
I liked that there was no extra charge for my dog. The dog area garbage can and area needed to be clean.
January 8, 2014
Rated 5.0 out of 5.0 by KAbbott Stay Here!
Our flight was delayed due to weather. Every single employee that my family came in contact with at this property went over and above in friendliness and customer service, I have stayed at 4 star hotels around the country that did not offer this kind of attention and customer service as this hotel. The hotel was extremely clean and comfortable. If there was any questions or issues at all during our stay they were addressed immediately and in a friendly manner. Many people were staying here because of missed flights due to blizzard conditions and I am certain that the staff was exhausted and the guests frazzled. No staff member ever let any sign of stress or exhaustion show one bit. They even put the breakfast out early at 4:15 am so that my family could grab something quickly before catching our early flight. Thanks to the staff members from maintenance, to housekeeping to the front desk to the van driver for such a pleasant stay in an unpleasant circumstance!
January 7, 2014