Rated 4.1 out of 5 by 166
Rated 5.0 out of 5.0 by njb3 Great Location for Us
We enjoyed our stay. Love the updated look and the new fitness room. When we stayed before they didn't have one. Loved having fresh fruit out all day long, too. The staff was accommodating, when my husband dropped a blade from his razor down the sink, the staff removed the trap and retrieved it. We really appreciated that! Beds comfortable and it was a great location for us.
November 19, 2015
Rated 1.0 out of 5.0 by Kristin B Awful Smell
We stayed in this place while traveling cross country and it was a pretty bad experience. Our room-102, had a smell that was not bad at first, but developed into an intensely gross odor after we spilled a very small amount of water on the laminated floor. The room itself was hot despite the air on full blast, and the window did not open so we basically cooked in the smell. I'm not sure if there was mold in the room or what but I left with an awful headache. On the way out as I checked for any items we might have left I found another woman's shorts laying under the luggage table... And a large blonde wad of hair on the floor, so my guess is that the room wasn't properly cleaned, if at all.
Lastly, when I brought all this up to the manager on duty he seemed less interested in hearing it and fixing the problem or even checking it out than he was in getting me to go away. I appreciate that he gave me money off the bill, but what I would have appreciated more was knowing they would fix it for the next guest.
November 14, 2015
Rated 5.0 out of 5.0 by Private One again Friendliness stands out
We were greeted well and treated like the staff really cared. My brother who never gets impressed was pleased with the whole stay. Any minor problems were quickly addressed. Overall, it was an excellent stay and we have had much experience.
November 13, 2015
Rated 1.0 out of 5.0 by BrianSTL75 Simply the worst
The worst stay this platinum member has ever experienced.
November 8, 2015
Rated 3.0 out of 5.0 by Dizzy Di Reception staff very friendly and helpful.
The front desk receptionist was courteous and thoughtful. The entry was up to date in appearance and the design in the hallway carpeting was upbeat with a colorful swirling design. The only downside to our room was the heating and cooling system, which obviously needed to be cleaned and the window curtain which allowed too much light in when closed. The other negative was that the shower gave off an annoying high pitched sound when the termperature was turned up.
November 3, 2015
Rated 5.0 out of 5.0 by Title Girl Great bed and Clean room
This hotel has been out go to hotel for stops in between travel. The hotel is always clean and the customer service is great. They accept pets and if my fur babies can't stay I don't stay!!
November 1, 2015
Rated 5.0 out of 5.0 by Papapaulie Good Service - Friendly Staff
Good experience from the start to finish.
Accommodations were good and can't say enough about the friendly staff.
October 28, 2015
Rated 5.0 out of 5.0 by drivngthrough Nice and freindly staff
Our stay was due to a broken down vehicle while we were traveling through.
The front desk person went out of her way to make sure we were accommodated properly. She recommended local restaurants and such. I have never experience such a friendly atmosphere while traveling.
She would ask me if everything was ok every time she had a chance. Its very hard to explain my experience, but she turned our broken vehicle experienced into a good memory.
As far as the hotel: it is very clean and up to date. The breakfast and coffee is very good.
I wish I could remember the nice lady who helped us.
She even found us a ride to the mechanic shop. (no Taxi in town).
Holiday Inn Management please give her employee of the year award .
October 27, 2015