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Rated 4.0 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Comfort and Quality Very clean and comfortable room, good amenities, superior customer service! November 19, 2014
Rated 5.0 out of 5.0 by Excellent Experience Room and bed was above expectation. Room was quite, clean, and very nice. November 15, 2014
Rated 1.0 out of 5.0 by Not my worst stay but close Check in took longer than my other stays at other IHG location, the clerk kept telling me she was new and seemed to have trouble with the computer. I booked a King leisure but found out there are no refrigerators in those rooms but she said there was a fridge in the queen double rooms. So I asked for one of those rooms as I have diabetic medicine I have to keep cold. She did tell me if I wanted to I could leave my medicine at the desk and they would keep it refrigerated, but I’m really not comfortable with that at all so it was a good thing I brought my cooler since when I got into the room instead of the queen double it was a king leisure with no fridge. If she could not get the room request right with a fridge I sure wasn't going to entrust with her my medicine. This site is under construction, I hope they are able to get rid of the smoke smell that is everywhere. I smelled it in the lobby, the hallway to my room and in the room. I don’t know what is worse, the smoke smell or the cover up spray. For some reason this smell triggered some anxiety that kept me from being able to relax at all during my stay. My issue I know, but I will from this point on always check the site on if they allow smoking in some rooms because it doesn't stay in that room, it causes the other rooms to smell also. Breakfast is typical Holiday Inn Express breakfast, nothing special there, it serves its purpose. Second night stay after a 14hr work day all I wanted to do was eat my drive through dinner and go to sleep. I had to park at the end of the building which was fine because my room was close to the door at the end but for some reason my key wouldn't work in the door. I walked all the way around to the front lobby entrance and as I walked in the desk clerk that checked me in the previous night was walking out the door. She asked me if I was checking in and I said “no you checked me in last night” she walked on out to the parking lot, I assumed it was the end of her shift. I went to my room but my key wouldn't work. I went back to the desk to find no one there so I rang the bell but still no one came to help me. Finally the clerk walked in the front door who had left earlier and asked what I needed. I told her my keys didn't work in the room door. She tried to code them again but they wouldn't work and tried to accuse me of putting the keys near my phone. I told her my phone stays in my shirt pocket and my room keys always stay in my front pants pocket, nowhere near each other. (Not my first hotel stay) Aside from the smoke smell the room was clean, I hope the remodel will fix the worn outlets in the room and add more new outlets around the bed area. If business ever brings me back to Marshfield I will either stay at a competitor’s site or if my work hours allow me to I will drive into Springfield and stay. November 9, 2014
Rated 4.0 out of 5.0 by premium channels said they had hbo but could not get it plus if you had more premium channels it would be nice do'nt like to watch standard channels because of type of viewing don't care to watch But it still was very relaxing and enjoyable stay November 4, 2014
Rated 4.0 out of 5.0 by Nice rooms. Helpful front desk. Clean. My family had a nice stay here. No issues. Check-in was fast and easy. The rooms were clean and spacious. The breakfast was standard fare for this chain. Convenient to the interstate. A handful of restaurants within walking distance. I wouldn't hesitate to stay here again if in the area. October 29, 2014
Rated 1.0 out of 5.0 by Terrible Stay My wife and I have stayed at numerous Holiday Inn Expresses in the past but this Hotel was by far the worst one we have ever stayed in. The hotel smelled like a nursing home the rooms air conditioning didn't work and through the night the air conditioning sounded as of someone was throwing rocks against it. We eventually couldn't take it anymore and shut it off. Wouldn't recommend this for anyone. October 29, 2014
Rated 5.0 out of 5.0 by Very quiet room and great breakfast The hotel was very clean and quiet. There was a person attending to the breakfast instead of the front desk. The hot breakfast trays were always full and fresh and the coffee was always full!! Great job. The front desk was very friendly at all times. Great hotel!! Would stay there again. Rooms are very nice and clean. October 22, 2014
Rated 4.0 out of 5.0 by Bathroom difficult for handicapped person i am disabled and have a difficult time getting over the edge of a bathtub to take a shower. The last thing I want to do is risk falling during that process. A walk-in shower is a necessity for me and not available at most of your hotels. I don't mind going a night or two without a shower, but need to look for another hotel if I want to do that. Hampton Inns offer an adequate number of rooms with walk-in showers. I always feel that handicapped rooms are not designed by handicapped people. October 15, 2014
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