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Rated 3.3 out of 5 by 13 reviewers.
Rated 5.0 out of 5.0 by I could not believe this was not a NEW hotel...clean, sparkling, great place thought I was at a brand new property...pleasant surprise...i called ahead maybe 30 mins after being on road for 10 hrs...great place to stay. April 22, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service. We were traveling home after vacation and were very tired and we were ready to stop for the night. We decided to stay at this hotel and our overall of opinion of the hotel was very good! It was very clean, the breakfast had many different choices to choose from and the staff were very friendly and helpful. March 29, 2013
Rated 5.0 out of 5.0 by Good Facility Thoroughly enjoyed the stay at the Marshfield HIE. The lady at reception was excellent when we checked in. The Room was clean and quite roomy. Housekeeping kept it that way the entire 4 night stay. The morning 'hot breakfast' was quite nice for a hotel of this nature and the automated pancake maker was most interesting but the pancakes were good. The people at reception were most helpful with suggestions for locations nearby for eating and general instructions on how to navigate their community. I would definitely recommend this facility. R March 19, 2013
Rated 5.0 out of 5.0 by good nights rest nice comfortable and clean , and will stay there agian March 6, 2013
Rated 3.0 out of 5.0 by cheap We stayed at 2 HIE's this trip. The one in McAlister, OK is perhaps the best one ever while the one in Marshfield,MO is on the lower end of the scale. The Priority bag was substandard and the napkins in the breakfast area were cocktail size and so thin you could read a newspaper thru one. AND there has never been a USA Today paper for guests. We will seek other HIE's down the road and see how they are on our next trip. February 10, 2013
Rated 1.0 out of 5.0 by Last cigarette smoke stay I have stayed at this property many times for business but this last time was my LAST time; not only is the cigarette smell thick and heavy in the hallways, it permeated the non-smoking room I was in as well. Whether it came from across the hall (office and housekeeping area), smoking rooms, or from the outside and drawn in through the heater/AC (staff taking smoke breaks out back), it's no longer acceptable. I skipped the breakfast -- didn't feel very hungry after smelling cigarette stench. I don't quite understand the MANUAL CHECK-OUT process they still use at this hotel -- why not slip the portfolio under my door and let me leave? After ringing the bell twice, then having to go track down a staff member in the breakfast room to get some help, what do you expect me to say when asked, "Was everything okay?" HAHAHA ... I was chose not to be rude to this poor woman; I know she is an employee and not the owner/manager. Anyway, good luck with the cigarette smoking -- even if you go smoke free, you're going to need some serious help to get that smell out of that place. I'm not sure what the owner is thinking. Next time I'm in town on business, I will go ahead and build in a little commute time and stay in Springfield where franchise owners understand this is the 21st century. January 25, 2013
Rated 5.0 out of 5.0 by Great customer service!! Not only was the nice lady who checked me in ready for my arrival, but was very pleasant and accommodating. I am impressed and apprecaitive!! January 7, 2013
Rated 3.0 out of 5.0 by Needs Uniformity Whenever we travel we try to use Holiday Inn express. This is because of the amenities and cost of the lodging. The beds are usually outstanding, the bathrooms large and modern, and refridgerators and microwaves are very important. So, I was was somewhat disappointed when we checked in and found there was no fridge or microwave, and the bathroom was rather small and cramped. The full sized beds were comfortable but would rather have a queen. The sink in the bathroom drained very slowly and the desk was informed of this when we checked out. However, Housekeeping should have noticed this and informed Maintenance. The breakfast was not up to the usual HIE standards, the eggs were watery, the sausage was not tasty at all and there was only two flavors of yogurt, strawberry and Stawberry Banana. We realize that this is one of your older properties, but feel all Inns could be somewhat uniform in the room layout and at this property there is room for a fridge and microwave. I said I would recommend this Inn to others only because it was clean and the Staff was very courteous. We enjoy HIE very much and would like to see all properties uniform in nature. Thank You. January 5, 2013
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