Rated 5.0 out of 5.0 by CFC55 Great Service
Enjoyable atmosphere, great people, great room,Enjoyable atmosphere, great people, great room
May 6, 2013
Rated 4.0 out of 5.0 by Maxwell2071 Good quality for price
We spent a Friday and Saturday night recently while attending a function in Newport. Staff was very friendly, courteous and helpful. Room was clean. Breakfast was excellent if you wanted a quick bit and on a time schedule. Would definitely lodge their again while in the area.
May 3, 2013
Rated 4.0 out of 5.0 by Bajan No problems at all.
I was a little concerned when I read some of the reviews, but I have read reviews before and then experience better. I had no problems at the hotel. The checking in was easy. I was given a handicapped room since I walk with a cane. The breakfast dishes were as advertised. Omlettes, scrambled eggs, bacon, sausage patties, variety of bread, bagels and English muffins. Muffins and cinnamon buns. Even fresh fruit. I love this hotel. Will stay there again and recommend it to others.
April 25, 2013
Rated 4.0 out of 5.0 Quiet, affordable, with great staff & service
We stay here for several nights once or twice a year when we visit Newport. The hotel is generally very quiet when we are there which is out of season in Spring or Fall. The rooms are of good size and reasonably furnished with comfortable beds; we always ask for a king on the top floor. Only complaints are the pillows seem rather small to me as I am used to king sized pillows at home, and the lighting is rather dim; but that is true of most hotels! The free internet is fairly quick on both wired and wireless, and there is a desk on which to place the computer. The included hot breakfast is typical for this type of hotel and is fine and filling with good all round choices. I appreciate the 24 hour coffee including decaf. The staff are really excellent; friendly, helpful and always cheerful. Highly recommended, particularly if you are visiting Newport which is just a few minutes drive away. Recommended eating nearby: Blue Plate Diner and Anthony's Seafood.
April 9, 2013
Rated 4.0 out of 5.0 by LaurieMc Not like last time...
The room was as expected and the pool area was good. The disappointment was the breakfast. Last time we stayed here, we were pleased with the breakfast and decided to return here vs other hotels in the area because of the breakfast. Next time, it will not be part of the decision.
The hotel clerk when we checked in and out was very very nice.
March 22, 2013
Rated 2.0 out of 5.0 by LittleJohn ongoing problems
we travel to this area about 10 times a year. The past few visits we were disappointed with the serice and amentities
Also second day room is not restocked will full compliment of towel, shampoo, coffee and cups, cold and hot...
In the future when we travel to this area. We will travel; a little further and stay in Swansea, MA
March 9, 2013
Rated 4.0 out of 5.0 by Eileen2013 problems with room key
overall ok but room key did not work after first night
this happened again after second night after having breakfast
had to go to front desk to get a new key
Several small personal items(no real value) apparently thrown out by room cleaning staff
February 2, 2013
Rated 3.0 out of 5.0 by Ray27 Sock in my bed
Its very upsetting as guest on a romantic weekend to get into bed only to find a previous guests dirty sock underneath my sheets. The front desk staff were "fantastic" but i find it unacceptable that the general manager couldnt find time to contact me via email with an apology (especially sice ive been a platinum member for years.
January 15, 2013