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Rated 3.9 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by Clean, clean Nice and clean hotel. Breakfast was much better that expected. Very nice staff. September 27, 2014
Rated 4.0 out of 5.0 by Pleasant stay mostly The room was quite pleasant and included a couch which was convenient for watching TV or using the Internet. The room also included a frig and microwave oven. Personally, I would have preferred firmer pillows but the bedding was comfortable and warm. The bathroom was well stocked with clean towels and quality personal cleansing products. The tub slip resistant surface was old, discolored and was a bit unpleasant. It was also a bit inconvenient to keep having to log into the Wi-Fi and it was a little slow but allowed us to plan local excursions. Breakfast was fine but I felt could have been better. There was plenty of variety but the hot food seemed precooked and just heated. The staff was well knowledged about the hotel and the area. They were very helpful even with minor issues like a lost parking permit. September 26, 2014
Rated 5.0 out of 5.0 Only minutes from Newport,great place to stay Our room was spacious and clean. Unfortunately the location of our room provided no wireless internet access which the front desk said they were addressing. The wireless internet was occasionally accessible in the breakfast room but was very slow. The TV would come and go at times but overall was a great place to stay for probably half the price as those right on the waterfront. I would definitely return here. Is close to grocery shopping, car wash, restaurants. September 26, 2014
Rated 4.0 out of 5.0 by One night stay... While I was lead to believe there was a possibility of check in early and called every time I was told to regarding that. Even when I got there I was not allowed to check in. We had a 92 yr. old Dad traveling with us who could have used a rest period after traveling, but were unable to do that. Do not believe the hotel was so full as to be unable to accommodate us. The pancake maker was out of order and unable to use both mornings. Very disappointing. September 26, 2014
Rated 5.0 out of 5.0 by Great Staff to meet all your needs Spent four night in this hotel in SEPT 2014 and staff really takes pride in keep the place clean and ready. Staff greets you as your walk in everytime and make sure your happy. Look forward to staying here next time I travel to Newport, RI. September 23, 2014
Rated 5.0 out of 5.0 by Overall stay I throughly enjoyed my stay,the rooms were clean and comfortable and the service was very good. I enjoyed the full breakfast offered. I would recommend this Holiday Inn Express to anyone. September 22, 2014
Rated 4.0 out of 5.0 by Good Room and Good Service This hotel was very easy, with comfortable beds and clean bathrooms. September 16, 2014
Rated 5.0 out of 5.0 by Relaxing atmosphere and great location The Holiday Inn Express Middletown/Newport is in a great location to visit almost any point of interest in Rhode Island. It is comfortable and clean, the staff is friendly and helpful, and it is a great value. September 16, 2014
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