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Rated 4.0 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Clean, Comfortable, and Convenient My daughter's wedding was this past weekend. We booked our room six months in advance. We stayed for six nights. My only problem, the hotel would not give us a block of rooms at any type of discount for the Wedding invites. With family and friends we still booked ten rooms here. (Other family stayed at nearby locations.) The Front Management Staff was EXCELLENT, SO HELPFUL, and they even went out of their way to help my daughter. They gave us their meeting room for the day of my daughter's wedding to use for the wedding party, family and friends. The GALs at the Front Reception Area checked with us to see if we needed anything during our stay. My husband and I have stayed here numerous times and we will be back!! The Breakfast has a lot of selections and everyone seemed pleased. Lastly - we used the Breakfast Area at night time to get together with friends and family and have some fun!! October 17, 2014
Rated 1.0 out of 5.0 by No hot water During my over-priced stay at this hotel, there was no hot water because "too many people were showering at the same time" which is simply unacceptable for a hotel. The thermostat in the room didn't work. The staff was rude and difficult to get in touch with. Check in was delayed. Not a great stay. October 16, 2014
Rated 3.0 out of 5.0 by OK stay There was no hot water for showers. Water was practically cold. Our room did not get cleaned until late at night, but was done eventually. October 15, 2014
Rated 5.0 out of 5.0 by Very nice Holiday Inn Express! Nice location for our visit to Newport Mansions. I liked the amenity sheet given at check-in. We did go to one of the recommended restaurants in the area. We also stopped by a beach for a few minutes. Nice staff and little touches that made our stay enjoyable. October 14, 2014
Rated 5.0 out of 5.0 by Great Weekend Get-A-Way Wonderful hotel stay from start to finish. Large clean room and delicous and plentiful breakfast. Great cinnemon buns! Great location to shops and to Newport activities. Very friendly and caring staff. Plan to always stay at this hotel when planning a trip to Newport. October 14, 2014
Rated 5.0 out of 5.0 by OVerall great property overall great property to stay at. great staff that met my expectations. Very clean and safe, well lit parking. October 14, 2014
Rated 5.0 out of 5.0 by Exemplary service and property Fantastic service and helpful staff. Location was ideal and the staff's recommendations for touring the Newport area were well-received. Excellent comfort and quality of room and furnishings made for a most comfortable stay. Well done! October 13, 2014
Rated 5.0 out of 5.0 by Excellent stay and a guaranteed great sleep Staff upon check in were welcoming, professional and very friendly. Process was quick and easy. The mattress was so very comfortable and the room darkening curtains were welcome to get a good night's sleep. Loved having the refrigerator as well. The breakfast was delicious and convenient before heading on the road again. I've stayed there a few times now and each time has been very pleasant with an outstanding room, sparkling clean and comfortable. October 9, 2014
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