Rated 4.1 out of 5 by 276
Rated 5.0 out of 5.0 by MissChristine Wonderful Getaway With the Kids
We were here for an overnight during elementary school spring break. The getaway was as fun for the kids as it was for us parents! My kids loved the pool, it was 3-4 feet deep and the perfect temperature. The jacuzzi hot tub is directly next to the pool, perfect for supervising the kids while relaxing yourself! Great value, a real breakfast is included with the room and has everything you could want - bagels, fresh fruit, eggs, bacon, turkey sausage, greek yogurt, oatmeal, cereal...lots of healthy choices which was nice. Good hot coffee in easy to-go cups too! Free newspaper. The beds are super comfortable and they have a ton of pillows available in the room. Fast and reliable internet in the room too. They've really thought of it all. Liz at the front desk was very helpful - she pointed out the cookies available after check-in, the jam packed menu binder for where to eat in Newport and the surrounding area -- all the good stuff. Overall a great, affordable getaway with the kids.
April 17, 2015
Rated 5.0 out of 5.0 by Chambie 1st wedding anniversary
We stayed here for our honeymoon and come back again for our 1st anniversary.......Staff is wonderful and we even stayed in the same room as our honeymoon and that was not planned......
April 16, 2015
Rated 2.0 out of 5.0 by JerryZ11 Just OK
Disappointed with how my concerns were not taken care of.
April 8, 2015
Rated 1.0 out of 5.0 by Mike098234098 Filthy Pool and No Wifi
Bad experience, so much so that we cut our vacation short and checked out a day early. Gave us the wrong room (executive versus delux). We had no wifi in our room and when I asked the front desk I received a semi-politely worded "too bad." She offered to move my room but with traveling with two 8 month olds it just wasn't practical to uproot everything. Hallway spontaneously smelled of industrial glue the second day. Shavings in our sink. We planned a 3 night stay, one of which was to take our 8 month old twins to the indoor pool, but the chlorine fumes were overwhelming and there were bunches of human hair floating around in it.
I've never written a bad review in my life, and I probably wouldn't have written this if the staff didn't seem so utterly indifferent to our stay. At the end of the day it was a cheap option, but I certainly didn't expect to have a roadside motel experience at a Holiday Inn Express.
I travel for work a bunch and had recently joined up as an IHG rewards member but after this experience I'll be finding a different brand to register with.
April 1, 2015
Rated 5.0 out of 5.0 by bg711 The most comfortable hotel bed I've ever slept in!
Our stay at this hotel was outstanding. The staff was professional and accommodating, the room was extremely comfortable, truly the most comfortable hotel bed I've ever slept in, and the breakfast was outstanding. Great value!
March 30, 2015
Rated 5.0 out of 5.0 by Remy804 Clean and comfortable
Bed was comfortable, although the pillows were too firm for my taste. Pool was awesome for my daughter. Breakfast was OK. Will come back and stay again.
February 24, 2015
Rated 5.0 out of 5.0 by Sever Nice hotel in convenience location
I've stayed here multiple times. Never any problems. good workout room and breakfast. Nice hot tub.
February 8, 2015
Rated 5.0 out of 5.0 by Bano A Great Stay
Great stay. Very friendly staff. HVAC did not work correctly in our room, but there were 2 systems so the other made up for the one not producing heat.
February 7, 2015