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Rated 4.2 out of 5 by 84 reviewers.
Rated 4.0 out of 5.0 by Not bad but not great. Overall not a bad hotel, bed was comfortable, breakfast was fine. Just not quite up to the standard of my previous HI Express experiences. Like the housekeeping was done half-heartedly. Not terrible but not great. Would probably stay elsewhere if given the option. September 16, 2014
Rated 5.0 out of 5.0 by Excellent location and great receptionist staff! We stayed five nights to visit our daughter nearby. The hotel was perfectly located near her home and close to a wide variety of restaurants and shopping. The property was well maintained, clean and comfortable. What made the experience even more enjoyable, however, was the friendliness and helpfulness of all the reception staff there, regardless of our needs. They were quick to welcome us as we came in or tell us to have a good day on our way out. They made us feel at home. The only criticism I have is that the breakfast staff were the opposite. We were never greeted, asked if we wanted anything or needed help. The breakfast selection was average, the area was clean and inviting. Cookies were out one day and then never saw them again. We missed out! September 16, 2014
Rated 5.0 out of 5.0 by staff and cleanliness The staff was extremely friendly, professional and yet loved to have fun with the guests. The cleanliness, both inside and outside, was very good; great attention to detail. September 15, 2014
Rated 5.0 out of 5.0 by A good value A good value if you are traveling in this area. The team really seems to care. September 11, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Great staff, hot food and a quiet place to rest your head. Perfect all around experience. September 6, 2014
Rated 5.0 out of 5.0 by Best Place to Stay in Richmond I do a lot of travel and the staff at the Holiday In Brandermill are great. You feel welcome right away and your room is always clean and ready on time. If you want a good nights sleep and a great breakfast this is your place to stay. September 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed Everything was great. The breakfast was very good and convenient so we didn't have to look for a place to eat. Loved the coffee!!! September 1, 2014
Rated 4.0 out of 5.0 by VA Travel Hotel was adequate to what I expected. Had noissues with my stay and will stay there again in the future. August 18, 2014
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