Rated 4.3 out of 5 by 99
Rated 5.0 out of 5.0 by NCNan Made our celebratory weekend worry free
My husband and I stayed here during our daughter's recent wedding weekend. From the moment we arrived the manager and her staff were welcoming and accommodating. The staff helped unload my car and assisted me with the multiple cart loads. The hotel gift bags I made were efficiently passed out to other hotel wedding guests with ease by the front desk clerks. The cleaning staff were very helpful in supplying items forgotten by some of our party guests. Our very hectic weekend was eased by the competency of the hotel staff (particularly the manager) in answering questions regarding the local area and pointing us in the best direction for restaurants, dry cleaners, shopping and even local hardware stores.
As we were at the hotel for a large celebratory weekend, many of our family and friends from all over the country and even outside the country were staying at the hotel also. The breakfast area was a great meeting place for everyone and made for a good spot to plan for daily events. I was impressed with the staff's ease in handling such a large group and the quality of the hotel overall.
October 25, 2014
Rated 5.0 out of 5.0 by MaPat window curtains
The window treatments needed to be either replaced or repaired as they did not work properly.
October 23, 2014
Rated 3.0 out of 5.0 by JoeMo9 very noisy
Noise until 2am in hallways.. nothing done by management to control the situation.. even though it was 70 feet from the main desk.
October 23, 2014
Rated 5.0 out of 5.0 by grdamoth Entrance hidden
The entrance to this hotel (and many other establishments in the Commonwealth of Virginia) appear to be hidden. But once you know where you're going it's not difficult to find. Until then, hope you have a great GPS or good luck! (This is not the Hotel's fault, as signage limitations by the Commonwealth of Virginia re the real culprit.)
October 20, 2014
Rated 5.0 out of 5.0 by Varry Comfortable beds and great service
would like to take the mattress and pillows home with me, great breakfast.
October 15, 2014
Rated 5.0 out of 5.0 by MSOL86 Excellent!
Overall a great place to stay, staff is second to none, very professional and friendly. Rooms were well manicured and beds were heavenly!
I would recommend this HIE location to anyone. We will definitely be back :)
Two thumbs up!!
October 14, 2014
Rated 5.0 out of 5.0 by jer55 Weary Travellers can expect great service
The staff were helpful with all of my requests. The room is large with a comfortable bed, sitting area and refrigerator/microwave. I would prefer better lighting in the room but most hotel rooms could use more lighting. I would definitely stay here again.
October 13, 2014
Rated 5.0 out of 5.0 by Jack's Take Great front desk responsiveness/service
Stay was very pleasant with extremely attentive front desk staff and hot continental breakfast served on time every morning. I still wish some of the hotel chains would start offering Lactose-free milk/yogurt at breakfast for those of us who may be Lactose intolerant. That way, I could enjoy some of the cereal once in a while.
October 11, 2014