Rated 5.0 out of 5.0 by JohnLinda Outstanding
Excellent hotel that is new and very comfortable. Great staff and location. Highly recommend.
May 9, 2013
Rated 4.0 out of 5.0 by MSL1234 Mulch
I requested a room on the first floor during reservation which I received.
Problem was they had mulched the whole property a few days before and the room had a very strong bad odor.
I told the staff and they immediately got me another room. They were very helpful.
April 24, 2013
Rated 4.0 out of 5.0 by Cuspman Average + to Good Experience
Room was comfortable, wall paper in bathroom and in room was dated, showed its age. The dark red wall behind king size bed was different. Checked in late (10pm) and out early (6am hour) the next day. Did not use internet or exercize room, which looked nice. 3rd floor room had an odor to it, a somewhat musty smell that was reduced when I put the HVAC on. The male front desk attendant was pretty efficient, checking in 4 guests including me, and setting wake up for 2 guests, all in under 10 minutes. I did not get his name, but kudos to him, very personable worker. Parking lot well lit.
April 18, 2013
Rated 2.0 out of 5.0 by JamiD Not like any other HIExpress I've stayed in
Heading home from Myrtle Beach and this was the mid point. This is the first hotel that I've stayed in that didn't have the shampoos and soaps. I didn't want to unpack everything but had to anyway. They only set the room up w/ 3 of everything. Why is this? The room will sleep 4 but they only have 3 towels and washcloths. Strange.
The beds are so unbelievably uncomfortable, 3 out of 4 of us woke up w/ stiff backs and the room air conditioner worked but it couldn't keep the room cool. It was like the heat was on also. The breakfast room was 77 degrees...it made you want to grab your food and go. The whole building was just too warm.
The breakfast was so so. The gravy wasn't hot. and the biscuits weren't soft. They need to bring the waffle maker back and get rid of the pancake maker. The carafe for the half and half was empty and I had taken it back to the kitchen and asked if I could get it refilled, The lady did fill it but also said to me that's the reason that they keep the little plastic ones. She was the only one working too...maybe that's why she said this...not really sure but I'd rather have cold half and half than the warm ones. I really wish that we would have went to restaurant that's out front...I know for a fact they have amazing old fashioned breakfasts!
This is a non smoking building and I don't smoke nor did anyone in my party. It's really gross to walk just outside the door and have to smell it especially when it's coming from a group of employees.
The best thing about the stay was the hot tub....it was huge and the perfect temperature!
April 8, 2013
Rated 5.0 out of 5.0 by goirishjb25 Awesome
Great place and friendly! Recommend it to anyone
Rt beside Cracker Barrel too! Yummy
March 26, 2013
Rated 5.0 out of 5.0 by DaveBinMI Took coupon and great service
Took the welcome center coupon with no problem 79 buck for a nice room, 24 hour spa, hard to beat.
Great take out pizza place in parking lot.
February 27, 2013
Rated 5.0 out of 5.0 by TheStub Very Satisfied
Nice stay. Very satisfied with the entire experience.
February 21, 2013
Rated 5.0 out of 5.0 by MIguest I love this HI Express!
The location is not perfect for our travel schedule, but I will always choose to stop here because of the friendly, curteous staff and the clean, comfortable facility. We have used this hotel many times since it opened and I always know it will be a great stop-over.
February 15, 2013