Rated 4.4 out of 5 by 59
Rated 5.0 out of 5.0 by risajan Great Service
Upon entering the lobby I was greeted with smiles and welcome remarks by two front desk workers. They were very friendly and helpful.
The cleaning staff and breakfast staff were just as friendly and attentive in making my stay pleasant.
The hotel was clean and very comfortable.
July 2, 2014
Rated 4.0 out of 5.0 by Missingthebeach Nice hotel ... Location limited
Hotel was great ! Clean and spacious room and bathrooms. Biggest limitation is location. Very few places to eat in the nearby area. Staff was friendly and helpful!
June 19, 2014
Rated 5.0 out of 5.0 by Edenmike Best place to stay!!!
If I could I would stay at this holiday inn express forever!! They have the best and kindest staff, plus the rooms are the cleanest and best smelling rooms ever and that means a lot!! You wake up every morning to a super breakfast that can't be beat!!! Please don't stay any where else!!
May 25, 2014
Rated 1.0 out of 5.0 by McKay.Bay Disappointed
During check-in no one told us there was a local "Don't drink the water advisory" in affect. We learned about the advisory at a restaurant. We confirmed the information at the hotel and were given bottled water. Knowing of the advisory would not have changed our decision to stay at this Holiday Inn, but not being told of such a significant health issue was very disturbing.
May 15, 2014
Rated 4.0 out of 5.0 by mamajean Drain trouble
We stayed for two nights and after the first night we reported that the bathroom shower drain was very, very slow. We expected to have it fixed the next day. However, when we used the shower again it was not working properly. Disappointed that the problem was not corrected. No one asked if we still had any problems! Also, during our stay there was a water main break in the area which affected all the businesses. You could not consume the water. It was very nice that bottled water was available to the guests. However, at breakfast only coffee and milk was available for the guests. We were told juice was not available because of the water issue. We feel management should have provided bottled juice to those who do not drink coffee or milk! Very disappointed to see that dogs are allowed in rooms. This was not a SERVICE DOG! Otherwise, the hotel was very clean and our visit was enjoyable. We do plan to return when in the area.
May 14, 2014
Rated 1.0 out of 5.0 by Mikey95 Hope this was a rare situation
Was greeted warmly and checked in quickly by the female front desk clerk. The room was clean and all was looking well. Then the person checked into the room above me. It sounded like there was only a half inch piece of plywood separating the ceiling. It sounded like an elephant walking around. So the rest of the evening, as well as during the night, I could tell which part of the room the person was in.
Well morning comes and I had just gotten out of the shower. The room phone rings, and I answer it to find someone identifying themselves as the front desk clerk. He states that the front desk computer crashed during the night and he needed my check-in information again. Still being damp from the shower, I asked him if this couldn't wait for 20 minutes till I could come down. He said that they needed to enter the information now. So I gave him the information he requested up to the point of him asking "what type of payment I used". Then I knew it was a fishing expedition. When I finally checked out, I informed the two women at the desk what had happened. I was making them aware of the scam occurring, yet there was no concern from them whatsoever. She said the man had called and asked for my room specifically. They said they were sorry, but went back to doing what they were working on fairly quickly. Obviously, this incident was not of major concern to them or their customers. Let's just say I will asked my booking agent to seek another hotel in the future if this one is recommended.
May 5, 2014
Rated 5.0 out of 5.0 by Stam Short Week
Since I'm on the road all the time it is important to me that the hotel be conveniently located, near shopping, cleaners, restaurants, etc. I appreciate a comfortable bed, a well appointed room and a good hot shower. Lighting in the room, nice towels and cleanliness are paramount when I'm away from home. You will find all these pluses when you stay at this location. A warm and friendly staff makes the stay here even more pleasant.
April 12, 2014
Rated 5.0 out of 5.0 by Guest993498983 Good To Know
This is a nice HIE near Parkersburg. The gal at the front desk was very nice and accomodating. Clean and well run.
March 28, 2014