Rated 4.4 out of 5 by 62
Rated 5.0 out of 5.0 by Janice463 Wonderful
Wonderfully convenient right off IH 85 in Montgomery. Called ahead to advise we would be late arrival and staff said our room would be waiting.
November 28, 2013
Rated 2.0 out of 5.0 by Dustyrose Don't stay in room 121
We love HIE and always choose it when traveling. Unfortunately this time we were late arriving and got one of the last rooms. I cannot believe they actually charge people to stay in this room 121 without telling them about the noise and giving them an informed choice. The mechanical room is next door. The noise was ridiculous. I suggest the manager of the hotel stay here one whole night (without earplugs) when they have an important appointment first thing the next morning. Very disappointing.
November 20, 2013
Rated 5.0 out of 5.0 by DeeDee333 Great Staff
This is my favorite Holiday Inn Express. I travel all over and the staff makes me feel so welcome every time I stay. I would definitely recommend this hotel.
November 3, 2013
Rated 5.0 out of 5.0 by Randy00J Staff service ...
Afternoon/evening check-in staff are always friendly and helpful; the offer of water and a snack is a pleasant bonus on arriving at the property; morning breakfast staff friendly; Donna is a kind and friendly member of your morning staff; thanks for making H.I. Express a pleasant change from the other area properties; the breakfast is one of the highlights of the stay. Thanks.
November 1, 2013
Rated 3.0 out of 5.0 by Jclock Bathroom
The layout of the bathroom was the worse I have seen in my travels. No tub and the shower was strange.
October 26, 2013
Rated 5.0 out of 5.0 by niftyfifty great place
I've stayed here many times due to the location, and have never been disappointed. Friendly staff, very clean, and comfortable beds. It's ideal being right off the interstate, and there is a Cracker Barrel across the street from the hotel. I have recommended this hotel to others, and they have been very satisfied. Will definitely continue to stay here as a mid stop to my destination.
October 17, 2013
Rated 5.0 out of 5.0 by Compelled514 Great stay!!
Very Comfortable beds... Very clean...Was on 4th floor and there was no noise disturbances! Loved the stay and would definitely stay again!
October 15, 2013
Rated 5.0 out of 5.0 by MT22OH Great Stay
We were there for a sporting event. Location was 5 mins away w/ many shops/food/ w/in minutes. Breakfast was wonderful and the staff was constantly cleaning, restocking & making us feel special. We were expecting an overnight package and the front desk called immediately upon it arrival, not just the room but our personal phone. Self-serve laundry on site was the highlight and at no charge! Great for teams!
My only rating of good was adjacent door noise and I couldn't get the temp in the room consistent. These were truly minor in comparison to the OUTSTANDING Customer Service. I would love for this hotel to be everywhere I travel!
October 2, 2013