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Rated 4.5 out of 5 by 240 reviewers.
Rated 5.0 out of 5.0 by Excellent choice Clean, quiet, comfortable, and easy access from interstate. Had a mix up with our billing info and the staff took care of the matter with a phone call. Great choice for travelers looking for an overnight stay. July 30, 2015
Rated 5.0 out of 5.0 by Great Stay I and my Family were in town for a reunion of sorts. The hotel was fantastic. It was very clean and staff was always available. All amenities were perfect which made the stay even more perfect. Great Job !! July 30, 2015
Rated 1.0 out of 5.0 by Poor customer service I tried to contact the front desk for over 2 hours to change my reservation check out date, however no one ever answered my call. I had to call IHG customer line to get a hold of any one to change my reservation. Upon check in, the front desk did not recognize my IHG status and never asked to give me any check in benefits. Very sub par customer service, how they have a 4.5/5 rating is astounding to me. I have been a dedicated IHG member for over 5 years and currently have Spire elite status. The fact that I need to comment on this situation is making me really reconsider my hotel group allegiance July 29, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Very clean hotel, comfortable beds and friendly staff! July 29, 2015
Rated 5.0 out of 5.0 by Love the beds and clean comfortable rooms The beds are very comfortable in their clean and modern rooms. The breakfast bar has several tasty selections, however not much variance from day to day. Staff is friendly and helpful. I stay every time I am in this area and have changed my personal preference to Holiday Inn Express based on the experiences I have had at this location. Commendable accommodations and staff. July 29, 2015
Rated 5.0 out of 5.0 by Convenient location near shopping and highways Staff was very helpful in greeting, registering, breakfast preparation, house cleaning. The rooms were fresh neat and clean. Staff was very courteous and helpful in what ever we requested. July 26, 2015
Rated 5.0 out of 5.0 by Friendly front desk staff This hotel was exactly what I would expect from a Holiday Inn. It was clean, comfortable and had excellent staff throughout all areas I encountered. I like the fact that there is a pool, weight room and internet access for free to use during my stay. I normally stay here and use these facilities. The staff made me feel welcome and valued my opinion and needs. This is my top choice place to stay in Montgomery AL. July 22, 2015
Rated 5.0 out of 5.0 by Great place to stay after Biscuits game Easy to get too, pool was nice, rooms were nice, bed was comfortable, overall we loved it and will stay again July 20, 2015
  • 2015-08-01T11:38:33.933-05:00
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