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Rated 4.4 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service Would stay here again when I am in the area. Good location, nice accommodations, and a really helpful staff. October 20, 2014
Rated 5.0 out of 5.0 by Pefect Location for Business I travel three times each year to Montgomery, and I always stay here. Since my last trip the hotel had been remodeled. it's lovely, clean, and perfect for my needs. October 18, 2014
Rated 5.0 out of 5.0 by Great Property I highly recommend this hotel to anyone traveling to the area for business or leisure. October 16, 2014
Rated 4.0 out of 5.0 by Recently Renovated Recently renovated, but the rooms are awkwardly laid out. The biggest complaint I have is that no matter how many times I stay here the reservation system doesn't put me as a Platinum member. This has happened three times. One day they will fix it. October 14, 2014
Rated 5.0 out of 5.0 by Great stay After traveling for two days and having a sleepless night at the Holiday Inn Express in Brentwood because of trains and interstate traffic this location was such a great place to stay. My father needed a handicap room and we were given a room next to the exit with easy access to our room. The staff was very helpful and seemed to care about our situation. I can and will highly recommend this location in the future. We will definitely repeat our stay here while traveling. October 14, 2014
Rated 5.0 out of 5.0 by Beautiful room ! Fine! TYPIC AL HOLIDAY EXPERIENCE I HAVE COME TO EXPECT. October 12, 2014
Rated 5.0 out of 5.0 by Great rooms and clean. Just a nice hotel.Good breakfeast and friendly staff.I will stay again in the future.One thing I liked had washer and dryers to use for my stay. October 10, 2014
Rated 1.0 out of 5.0 by Poor customer service Stopped in early to see if our 2 rooms were ready. They were not which was fine. The lady, Jackie, at the front desk made a note in the computer that we would be a late check in. We went to a college ball game. We have stayed here for years and never had a problem. Got back late that night and were told our rooms had been cancelled. They said our credit card was denied. Finally after waiting and basically begging for 1 room they gave us one with 2 beds. Funny how the same card worked that they said had been denied. Was told they tried to call us. We never got a call. Also charged me a higher rate than what I had booked it at months earlier. Needless to say I am finished with this hotel and I am canceling all the other reservations I have there for the rest of the games. Holiday Inn has lost a loyal customer. October 8, 2014
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