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Rated 4.4 out of 5 by 154 reviewers.
Rated 2.0 out of 5.0 by Worst IHG I have encountered in years Upon arriving staff at front desk very unfriendly and not very helpful. .When I went to my room it had a smoke smell to it. Went to use the bathroom sink and it had someone's long black hairs in the sink.. The pillows also had hair on them. Floor had not been vacuumed in a while. Went to use the business center and it had food all over the floor along with blank printer paper. It had 2 computer and 2 printers that did not work. Went to front desk and clerk says 1 printer doesn't work just use the other one. So after changing all the wires around I got 1 to work. Will not stay here again. November 20, 2014
Rated 5.0 out of 5.0 by Great service and great place to stay. Great staff, friendly. Bed so comfortable want to get one for home. Great breakfast. November 18, 2014
Rated 4.0 out of 5.0 by 13 Nov 14 Nice facility, the room had a couple of problems which did not detract from the stay. November 17, 2014
Rated 3.0 out of 5.0 by Business Class I stay here quite frequently because I feel safe. The staff recognizes me by name which is nice. The tv's I've noticed are becoming old and hard to use. I've detected body odor in a few rooms. But, it's clean for the most part. I'll continue to use but it really needs a complete makeover. Just been used a lot. November 16, 2014
Rated 4.0 out of 5.0 by Interesting Layout I stayed in the holiday Inn express Nov.11 for one night. I was greeted as a platinum member (this is important to me) and offered points and an upgrade. I appreciate that too. The room was interesting in its design. I am thankful we are not big people because we would not have gotten back to the commode. The open door gives you less than a foot to squeeze back between the sink, door and commode. I'm not sure how anyone bigger would squeeze into that space. The shower had no door but it's design didn't allow the water to seep out. It was also small. The sink was also in the same space. There were 2 tv's within 6 feet of each other...along with 2 remotes. The trick was being able to sync them both to be on at the same time. I was only able to figure out how to turn the one in the sofa area on so we watched it crosswise from the bed. It was getting too late to have someone come up and look at it. Despite these minor things, we had a nice stay. The kitchen staff and morning gal at the desk were very nice! November 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff! The staff was friendly and accommodating as soon as we arrived. the room was quiet, clean, and a nice size. The bed and pillows were very comfy. A good value! November 12, 2014
Rated 4.0 out of 5.0 by Good safe place to stay The room was clean and the staff was friendly. I have stayed here several times because it was safe and convenient to where I was going. It is close to restaurants and shopping too. November 4, 2014
Rated 5.0 out of 5.0 by Big Change! I have stayed here 2- 5 days each October for 4 years. Due to the quality of the room, (the staff have always been FANTASTIC!) I was not going to stay there this year, but decided to give it one more chance (with a contingency plan). I was staying 4 nights this time. I have to say when I checked in, I was pleasantly surprised to see the new common area. I was completely new and nicely laid out. I was even MORE surprised when I opened the door to my room and saw the complete remodel. It was fantastic! I have to one negative as a business traveler. While the business center was completely redone, the computer towers were the same ancient Dell's they have had since I have been staying here. I should not have to crawl on the floor to hunt for and have to put my USB into the back of a computer. November 3, 2014
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