Rated 4.3 out of 5 by 93
Rated 3.0 out of 5.0 by Phyll64 comfortable rooms and beds - housekeeping service could be better
We've been staying at this particular Holiday Inn over the past ten years off and on. Overall things were fine. The bathroom looked a little worn: paint chipping off the door, floor grout not very clean looking, bathtub not very clean looking. We only had one clean bath towel and two hand towels left for us after the first day. We had four people in our room so I had to go to the front desk to get more clean towels.
July 25, 2014
Rated 3.0 out of 5.0 by DeniseP No recognition for Platinum Elite
No recogntion (verbal or otherwise) for IHG Platinum Elite. No bonus Points offered for Platinum Elite upon check in. When late check out was politely requested for Platinum Elite the woman at the desk rudely replied 'noon'. This was on a Sunday when they weren't busy for that night so there was no reason not to provide the late check out perk for Platinum members. The room was spacious and the fridge microwave set up worked well.
July 25, 2014
Rated 4.0 out of 5.0 by midPA-July2014 Pleasantly surprised
I had to walk out and back into the hotel to make sure I was in the right place - seemed too elegant for what we were expecting from an "Express" hotel.
Everywhere I went in the hotel was shiny clean sparkling. After the first night of stay did I come to realize their complementary breakfast was a "hot" one - cheese omelet was a nice way to wake up. That is also when I discovered they had a hot tub
July 24, 2014