Rated 4.3 out of 5 by 34
Rated 4.0 out of 5.0 by Tammy55 Convenient, Clean & Comfortable
We were spending a weekend at the John C Campbell Folk school nearby. We opted to stay here instead of the school campus as we had done previously. We were warmly greeted by Joan at the front desk. There was a glitch in the paperwork that she graciously corrected. Our rooms were neat and clean. Breakfast was sufficient and convenient and included in the price of our rooms. We didn't use any amenities so I can't speak to that. I would definitely return.
November 20, 2013
Rated 4.0 out of 5.0 by Antonio57 Nice Hotel, Great Location
Took my family here for a short notice mini vacation, located very close to our venue. Great restaurants and shopping in the area.
November 18, 2013
Rated 4.0 out of 5.0 by Grannies Great Customer Service
Had called ahead to request adjoining rooms and staff were friendly and accommodating. Hotel was full but clerk at front desk had our keys ready and met all of our needs in most professional manner while making us feel at home. Rooms were as described. Breakfast very good. Loved the hot cinnamon rolls.
October 29, 2013
Rated 2.0 out of 5.0 by Suziekm Not friendly
The hot water went out in our room. We had to keep calling down stairs in order to get updates. You would think someone would have let us know something. Water was out from 6pm till lunch time the next day. I had to go to the office without taking a shower. Not one time was the lady in the kitchen nice. She never came out and she did not keep it stocked. You had to knock on the door if you needed anything. There was always someone in there chatting with her and she made you feel as if you were interrupting . The walls are so thin. The room above us walked so loud it would wake you up.
October 28, 2013
Rated 5.0 out of 5.0 by BB3578 Great place to stay
Comfortable bed, clean room, and the staff was friendly. Great place to relax and unwind. We will definitely stay here again when in the area.
October 27, 2013
Rated 4.0 out of 5.0 by Spachick Just a couple of suggestions
We so appreciated our stay at the Holiday Inn Express in Murphy, NC. The service was great. The breakfast was very good. The only two complaints we had was that there was a dog right at the front door and sometimes laying down just inside the doors...not in the lobby but between the glass doors at the very front and leading into the hotel. We love dogs and she was very sweet but she stunk to high heavens. A person in our group is highly allergic to dogs anyway, but this one sent her over the edge. She had to exit out the side door when we left and hold her shirt over her nose and mouth and she still had an allergic reaction after being exposed to the odor. We don't want anything bad to happen to the dog. She just doesn't need to be right at the front door. And we noticed her food was just scattered all over the concrete. Maybe put it in a bowl for her? The other issue, especially for those of us with respiratory problems is the employees smoking at the entrance and one morning when we exited the side door. We were loading up that morning to go home and had to pass by them a few times. I had to hold my breath each time. I am highly allergic to cigarette smoke and immediately start wheezing and coughing when I smell it and breathe it. I know I'm not the only one who must experience this so please have the employees, and guests too for that matter, smoke away from the doors going in and out. Thank you!
October 23, 2013
Rated 5.0 out of 5.0 by John3071 Numerous stays
Over the past 15 years, we have stayed at this hotel about once a year - sometimes twice a year. We have always found it to be an excellent choice, and we highly recommend it.
October 9, 2013
Rated 5.0 out of 5.0 by 32Ed Great Experience
Great place to get away and relax, staff is friendly and knowledgeable. Great breakfast that is sufficient for its guest. I highly recommend this facility for those wanting to enjoy the seasons or for that quiet time away to relax.
October 8, 2013