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Rated 4.4 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Excellent Choice! From the moment we arrived, we felt Welcome and comfortable. The hotel has recently been renovated, everything was clean, very comfortable and the staff was so warm and friendly! We will definitely stay here on our next visit to Murphy!! December 12, 2014
Rated 4.0 out of 5.0 by Staff makes the difference The staff at the Holiday Inn, Murphy NC really makes the difference. This particular trip was for 9 days, and every day the staff was friendly and responsive. The facilities are a good value and clean. I will definately be staying again next time I am in the area. November 24, 2014
Rated 5.0 out of 5.0 by Recurrent Murphy Stay As usual, Joanie was behind the desk to greet me (and give me friendly grief). She knew I was gold status before I did. The lobby eating area was under construction the last time I had been there and the finished product was very nice. The overall renovations over the last little while have really improved the aesthetic. HIE-Murphy is the 'go to' hotel for just about everyone I work with in the area. As a special bonus, I saw a friend I hadn't seen in 15 years at breakfast. November 22, 2014
Rated 5.0 out of 5.0 by Great location, great hotel Comfortable, quiet and friendly staff. Clean rooms. Murphy is a fun town to explore. November 18, 2014
Rated 5.0 out of 5.0 by great staff Always warm and friendly people. Always take good care of me when I am there November 18, 2014
Rated 5.0 out of 5.0 by Clean, New, and Friendly Staff was notably helpful and accommodating. Facility is in excellent condition. Breakfast above average for a hotel in this category...though it would have been nice to have had more fresh fruit. November 18, 2014
Rated 5.0 out of 5.0 by Great staff! We were at this hotel for more than 20 days because our home was flooded. All I can say is that we were treated very well, and don't have one negative thing to say about the staff all the way from the management to room service to breakfast staff. They were friendly, helpful, always ready to help in any situation. In a time of stress for my husband and I this meant a great deal to us. I want to bring up Joni at the front desk. She brings back customers yearly and I met many of them. Because of her people keep returning to their location and she keeps them coming back. Diane's smile always brighten our day and she was fun to talk with. Patricia the manager was always willing to go out of her way to help. I just can't say enough about them. Employees like this will bring my husband and I to Holiday Inn where ever we travel. Again, thanks to all of the staff at the Holiday Inn in Murphy, North Carolina. You are the greatest! November 13, 2014
Rated 2.0 out of 5.0 by Needs Visit by Mystery Shopper Started out unpleasant at receptionist desk. Older woman behind desk talking to another employee (hated to bother her but I did have a reservation). No IHG Reward Club Recognition. Stayed in Room 310 ... had vague smell of cat urine when first stepping into room. Smell got progressively worse throughout night. Pavement being blacktop during visit, and had to park on side of road. The Bright side of visit was morning employees and breakfast. Will never stay at Holiday Inn Express at Murphy again ! Stayed in four different HI's during trip, and this was the only negative Review. November 12, 2014
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