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Rated 4.0 out of 5 by 254 reviewers.
Rated 4.0 out of 5.0 by Comfortable room but facility needs upgrade overall The hotel staff was very friendly upon arrival after the IHG phone app took us to the wrong hotel. The bed was quite comfortable and the amenities were nice. The bathroom was not as clean as we would have preferred (there was long hair on the floor and in the shower) but nothing that was major enough to complain about. The facility overall is showing age and could use a little TLC, but overall it was an average experience. I will say that even though it is listed as an "airport" location, we could not hear any air traffic December 16, 2014
Rated 5.0 out of 5.0 by Great stay This hotel has a very friendly staff and the breakfast crew was very kind. They took care of all of our needs. Well be back again because of the prompt and frequent van service to BNA. Thank you everyone at the hotel. December 15, 2014
Rated 2.0 out of 5.0 by Not a good representation of Holiday Inn Express This hotel really needs room renovations. As far as security, the swinging lock on the door was missing a screw and was therefore loose. This made me a little concerned about safety in the rest of the hotel. Staff was friendly, but not "out of their way" friendly as I have experienced in other Holiday Inn Expresses. When I was checking in, someone came down to say that their door card didn't work. The staff jokingly implied that the man didn't do it right by saying, "you have to turn the handle too." The common areas/lobby was clean and looked more updated than the rest of the hotel, which is just the case with hotels sometimes. Breakfast was typical, but good. Overall, I was disappointed with this hotel. Especially for the price, which was much higher than I feel it was worth. December 15, 2014
Rated 5.0 out of 5.0 by Nashville I stay at this hotel each time I am in Nashville. Great location. December 14, 2014
Rated 5.0 out of 5.0 by Area was near airport room was most comfortable and in the past stays the morning food was very good. Being only tem min. from the airport is a plus. December 14, 2014
Rated 4.0 out of 5.0 by Great pillows Fantastic pillows..... good value for location. Only issue was on our placement of room. Located on airport side of hotel, numerous planes taking off and landing every few minutes. December 13, 2014
Rated 5.0 out of 5.0 by Thanksgiving in Nashville We enjoyed our stay in Nashville. The breakfast bar was the best one we have seen in any hotel. The only complaint we have is small You need a local newspaper box in the lobby, as the USA Today is no good on weekends and holidays. December 4, 2014
Rated 1.0 out of 5.0 Subpar but cest la vie I was staying only as I had been working south of Nashville and had an early morning departure. I have low expectations of most airport hotels, they are functional not desirable. For some reason I was given the closest room to the lobby and front door despite others being available. I was assured that the noisy group of college athletes would depart in 10 minutes. They didnt. It was loud. Cest la vie. These are the reasons I avoid airport hotels as much as possible. December 3, 2014
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