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Rated 4.5 out of 5 by 324 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds We stayed at this located based on the price and location to Broadway January 19, 2015
Rated 5.0 out of 5.0 by Great service This hotel is located in the heart of Manhattan and I will definitely return. January 13, 2015
Rated 4.0 out of 5.0 by Good for short stay Picked this hotel due to proximity of my meetings in town. Staff - both night and morning - were very courteous and helpful. Room is almost adequately equipped and clean. Internet speed could be use a boost but that seems to be a common problem at many, many facilities throughout the IHG hotels. Would definitely come back for my next short stay if I am in the area. January 11, 2015
Rated 5.0 out of 5.0 by Excellent location and customer service Would definitely stay here again the next time I am in New York. January 11, 2015
Rated 5.0 out of 5.0 by I recommend to all Excellent Hotel and place to stay. I recommend it to all who are going to visit New York in near future. Hotel is situated very near to Madison Square and Times Square. Macy's and other leading shopping centers are at walking distance. Beautiful & Excellent place to stay & for eating out... ,,! January 8, 2015
Rated 5.0 out of 5.0 by Excellent Experience I commend this hotel and its staff at the Frontdesk, housekeeping and Dining area. Our room was kept clean all throughout our stay. The ambience was friendly. The ones in charge of breakfast were very cheerful, never forgetting to greet guests with smiles everyday. Housekeeping were very attentive to our needs and were quick to respond. We've stayed in a number of HI Express hotels and this one in Manhattan Times Square was very enjoyable. The frontdesk acknowledged IHG Rewards Club members upon check-in, me included. We were also assigned a room with a good view of the Empire State Building. Edes, Noel and Yarisa were very friendly and responsive. They were also very helpful with directions and were always ready to offer help. Edes and Noel were particularly accommodating and hospitable, never tire of smiling at guests and cheerfully greeting them when they come in and out of the hotel. They sure did make us feel very welcome. I will definitely recommend this hotel for its strategic location and its very diligent and competent staff who go extra mile to make your stay enjoyable and memorable. January 5, 2015
Rated 5.0 out of 5.0 by Courteous Staff and Excellent Location This was a special 1st time trip to NYC and Christmas present for our daughter. The courteous and professional staff made it very special for her and for us. HIE NYC Manhattan Times Square could not have been more convenient location as well. Thanks HIE NYC - Manhattan Times Square. You make me glad to a Platinum Member January 3, 2015
Rated 5.0 out of 5.0 by HIExpressMidTown Rooms were comfortable and appeared brand new. Clean. Only problem was overnight noise from nearby construction. Should have asked for rear room rather then street side. Front Desk could have mentioned the noise when i checked in. Breakfast could have been better, It was crowded and the flow from station to station was congested, causing me to just grab a muffin and leave. January 1, 2015
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