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Rated 4.6 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Gracias! Excelente atención por parte del personal de recepción y mantenimiento. Muchas gracias! August 25, 2014
Rated 4.0 out of 5.0 by NYC Visit Excellent location- room & bedding was very clean. Front desk satff were very helpful & friendly August 23, 2014
Rated 5.0 out of 5.0 by Great stay when in Manhattan My wife and I stayed here for our anniversary. We were had tickets to a broadway show. Other hotels near the theater district are obscenely priced. This hotel is in the perfect location with affordable parking across the street. The room was immaculately clean and very quiet. The staff could not have been friendlier. I was also pleasantly surprised at the strength of the wifi in the room. Overall, a great place to stay when n the city. August 23, 2014
Rated 5.0 out of 5.0 by Great Location We loved staying here! The location is perfect, close to everything. The staff was wonderful. Our room was so comfortable and cozy. We especially enjoyed the outdoor patio area. August 22, 2014
Rated 4.0 out of 5.0 by Great Location / Comfortable Rooms I recently stayed at this Holiday Inn Express for a work trip. The location is great - within walking distance to Penn Station and is close to various subway lines. Also, 6th Avenue is not a bad place to catch a taxi and the location is also within walking distance to Bryant Park, Times Square and Rockefeller Center. The room was clean and had nice furnishings / bedding. A fresh scent greeted me when I walked into the room. The only area of improvement I would recommend is the breakfast and lobby area. The "business center" is actually in the lobby so when I arrived, the lobby was fairly crowded with people checking out and also kids playing on the business center computers. It was a bit of a madhouse. I was there during the height of vacation season, so the occupants seemed to be mostly foreign tourists / families. As a business person, I somewhat felt out of place but so it goes. I waited in line for about 7 minutes before someone could check me in. My room was ready early so I was able to get settled in, change and freshen up for my day of meetings. This was a bonus. When I returned at the end of the day, the lobby was much calmer. The breakfast the next morning was also a bit of a madhouse due to all the tourists flooding into the dining area around the same time. There was a line for the 4 slot toaster and people were bumping into each other it seemed. The exterior of the hotel has tables but didn't really have a charming / professional feel to it as people were smoking outside. Not too classy. Overall it was a pleasant stay for the price. They were able to hold my bags for the morning while I was in meetings. I would consider staying here again. August 21, 2014
Rated 5.0 out of 5.0 by Good place to stay in Manhattan The price is reasonable for me since you really live in the center of Manhattan. The traffic is not a problem if you stay here. The room size is okay. Since I'm just staying for night and not spending too much time in the hotel, I'm totally fine with that. The bed is comfortable and the bathroom is clean. I got pretty well 2 night sleep here. For the breakfast, it's simple. You have some fruit, cereal, milk, yogurt, egg... Although it does not have a lot of choice, but I think it taste good. And you can still have good breakfast here to start your day. The service at the counter is helpful and friendly. Check-in and check-out is fast. Overall it's a very good experience. August 21, 2014
Rated 5.0 out of 5.0 by Great stay We had a wonderful stay at this hotel. The front desk staff were very efficient and friendly and were able to help us with any questions we had. They also helped book our shuttle to the airport. The rooms were very modern and clean. Sure there was a little street noise, however you are in New York and it was a weekend. Places close to the hotel to eat were reasonably priced and had good food. Close to a lot of attractions, shopping, etc. I would definately stay here again . All the staff throughout the hotel were friendly as well. I like the fact you could sit in front of the hotel on the patio and eat, and watch the people go by. Very safe area, you can walk to anywhere from here. August 20, 2014
Rated 5.0 out of 5.0 by Excellent Hotel all round Really enjoyed staying at the Holiday Inn Express Herald Square. Staff especially Yarrisa, Chris the maintenance engineer, the female receptionist with glasses on Sunday morning (27/7) and Melissa added to the comfort of my stay. Breakfast was great and plentiful. There is only a minor criticism in that I noticed the shower recess and room were not cleaned everyday. Paper cups were not replaced so I had to get them from the breakfast room. Despite this, the overall service and comfort of this hotel were excellent. I certainly would recommend this hotel to my friends and would stay here again. August 20, 2014
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