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Rated 4.6 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 Great Service All of the staff gave great service, they seem to really care about pleasing the guest. October 28, 2014
Rated 5.0 out of 5.0 Very clean and quiet The rooms were quite small, but very clean, comfortable, and efficient. We heard no noise from others on the floor, and very little noise from the street. Extremely comfortable beds! Front desk staff was very helpful, especially with contacting a car service for us. The only issue we had we that there were only 2 elevators for the whole building, and in the mornings, we often had to wait for an elevator that wasn't too crowded. The building should have had a separate elevator for the cleaning staff to use, as their cleaning carts took up almost the entire elevator, leaving no room for guests and their luggage. One morning we had to wait through at least 5 elevator cycles because they were all full with the cleaning staff and their carts. Other than that, the hotel was excellent, and we would recommend it to others. October 28, 2014
Rated 5.0 out of 5.0 by Comfortable Pillows and Great Sleep Great and friendly staff. Dark room to sleep-in. In the heart of midtown, close to shopping. October 27, 2014
Rated 4.0 out of 5.0 by Great Location Very nice hotel close to Times Square. The room was a little small, but that is to be expected in that part of NYC. Overall a good experience. October 27, 2014
Rated 5.0 out of 5.0 by Great place My husband and I enjoyed our visit. Room stayed nice and cold at night ( I love a good, cold room when sleeping). Location was great, close to sites, but away from the crowds. I would definitely recommend it, and stay again. October 24, 2014
Rated 4.0 out of 5.0 by Conceire Service Would have given a better rating if transportation was available. We needed to walk a block with our luggage to get a taxi. Other Holiday Inn in the city provide that. October 23, 2014
Rated 4.0 out of 5.0 by Great staff! The staff was the best part of this hotel experience. They were friendly and efficient. On more than one occasion they printed out directions for me and were genuinely helpful. The breakfast staff was also making every effort to serve. The shower was very good and the bed was comfortable. Though this hotel was located in midtown Manhattan, it was very quiet in our room. The area in front of the hotel was pretty and inviting with colorful flowers and comfortable seating. October 22, 2014
Rated 4.0 out of 5.0 by All else good, but no taxi service I was in a party of four and I asked at the front desk for a taxi. I was told they used a private service and the minimum charge would be $85.00 to Laguardia. We walked up the block and flagged a cab, fare with tip was $48.00. Not good. October 21, 2014
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