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Rated 4.4 out of 5 by 316 reviewers.
Rated 4.0 out of 5.0 by Affordable and convenient The location of the hotel is convenient (right on the beach). It is affordable right after the labor day holiday when booked early. The pool is big enough to have alot of the guests relax in or by it. The breakfast could use a little work. The pancake machine did not work either of the 3 days we stayed. The area is a bit tight and cluttered. I know these hotels are individually operated but I definitely have had better quality breakfast at other holiday inns. This would not discourage me from coming back, but it definitely can be worked on. September 16, 2014
Rated 5.0 out of 5.0 by Great over all stay Loved it. We would return for another stay. Breakfast was great. The pool and grounds were well taken Care of. September 15, 2014
Rated 5.0 out of 5.0 by excellent weekend stay Although we had unforeseen issues we could not physically check in on friday as was planned. we were able to check in over the phone and arrive the next day (saturday) and got our room without issues. the hotel staff is very friendly and accommodating. the location is excellent, pool was nice. however breakfast and coffee were not so great. we enjoyed our stay and would recommend this place, September 14, 2014
Rated 5.0 out of 5.0 by great get together We enjoyed our stay at the HIE/on the beach, @ Orange Beach, Al. The staff was friendly, the amenities were well maintained, as well as the hotel itself. The breakfast September 14, 2014
Rated 2.0 out of 5.0 by Horrible Staff Here according to the staff, you are not a customer you are a burden. Dirty bathrooms, dirty rugs, messy room upon check-in, rude desk service. The only good thing about this hotel is that it is on a nice quiet part of the beach front. September 14, 2014
Rated 4.0 out of 5.0 by Great location large room Hotel is right on the beach, also has a great pool and hot tub. Room was large , nice balcony. Breakfast was ok - the little muffins were very dry - for free can't really complain. September 11, 2014
Rated 3.0 out of 5.0 by Good Value/Good Room/Great Relaxation We stayed just after Labor Day thus getting to visit the beach during the "off season". This really tamed the crowds. Our Room was nice but small and dated. The bedding and towels were clean and everything seemed to work properly. Breakfast was above average and we enjoyed it each morning of our visit. Front Desk and House Keeping Staff was very friendly and quick to respond to requests. The Maintenance Staff on the other hand wasn't. Our room was on the top floor (6th). The ice machine was dispensing what appeared to be a small bit of mold in each bucket of ice we attempted to retrieve. Despite telling the maintenance staff the issue, it was never corrected. The guys simply depressed the dispense button, didn't see any black specks, and declared nothing wrong. It was a huge inconvenience to hike up and down several flights of stairs our wait for elevators everytime we needed ice. We wished the ice maker would have been thoroughly tested and cleaned during the first night of our trip when we brought it to the staffs attention. Beach and pool area was very pleasing. Pool area was small and could get crowded but it was a very nice area with an outdoor bar and hammocks. Bottom line...very good hotel and we will visit again. Would have scored better if it wasn't for he health and sanitization issue with the ice maker. September 10, 2014
Rated 3.0 out of 5.0 by Good experience but not a good view Overall good experience . Only one complaint if you have gulf front rooms that r available in the middle section of the hotel, please give guest those rooms first (better view of pool and ocean) instead of placing them in one of the end rooms. NOT COOL!!! September 9, 2014
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