Rated 4.4 out of 5 by 444
Rated 2.0 out of 5.0 TOWELS CARPET HOT TUB
TOWELS WERE OLD AND VERY SCRATCHY, EVERYONE WAS TAKING THE POOL TOWELS TO THEIR ROOM AS THEY WERE MUCH NICE. THE CARPET LOOKED DIRTY AND WORN IN OUR ROOM. THE HOT TUB HAD ABOUT 20 TEENAGERS AND CHILDREN IN IT AND THE NEXT DAY THEY DID NOT DRAIN IT OR CLEAN IT. WHEN I LOOKED IN IT I WAS SICK. SO GROSS AND NASTY. I CANNOT BELIEVE THEY DID NOT CLEAN THE HOT TUB OUT THE NEXT DAY OR SO.
April 15, 2015
Rated 4.0 out of 5.0 by Orange Beach Lovers Enjoyable Week at Orange beach
Our family had a terrific stay at the Holiday Inn Express at Orange Beach. We stayed 6 nights. The beds and pillows are very comfortable and we did not notice any noise from other rooms or the ice machine that was right outside our door. It is an older hotel and not in perfect shape, but the location is excellent with beach access directly from the pool area. There are two pools and a hot tub. Unfortunately for us the pool's heater did not work the first few days we were there. Once they got the pool heated it was terrific! The staff is friendly, responsive, courteous and professional. The breakfast is what you would expect at a hotel and our kids enjoyed it very much, especially the cinnamon roles and waffles. We would stay there again and recommend a room with a beachfront view.
April 13, 2015
Rated 4.0 out of 5.0 by jp35811 Great stay for the price
We stayed at this location for the first time, and overall had a good experience. The beds were very comfortable, and the overall cleanliness of the room was excellent. The hotel is very convenient to shopping, and the local attractions. The beach view is very nice!
April 13, 2015
Rated 5.0 out of 5.0 by Lady Marie Spring Vacation
Great place to stay, staff was very nice, rooms were clean. We really enjoyed ourselves.
April 13, 2015
Rated 5.0 out of 5.0 by refumpire Spring Break
We were on Spring Break vacation and decided to take a chance on your property. We were very pleased with our experience. The staff was helpful and friendly. We were disappointed that the beach chairs carried an additional charge ($15/day) too expensive for us. We would recommend the property and plan on staying here next year for break.
April 12, 2015
Rated 4.0 out of 5.0 by Doug5 Trip with Children and Grand Kids.
Overall this is a great place for the kids. Rooms are great B-Fast is good but is crowded. Very Good access to Beach and great views. Pools and Hot tub are filled with the children having fun. Maybe there should be some rules on Hot Tub usage, adults could not really use it during the day. Only real negative is the WI -FI it is horrible actually we were never able to use it even after help from the front desk. This was a problem last year on our stay and we were told it was fixed it is not fixed.
April 7, 2015
Rated 5.0 out of 5.0 by nrivera04 First Stay - Will stay again
Made my reservation a few weeks early due to being spring break near the area. Arrived a tad early to check in and found that the room was not yet ready. Housekeeping was a bit behind for the day. The desk clerk (forgot her name, I apologize) was VERY apologetic and accommodating. She told us she would get on it and would have our room in about 25 minutes. She even offered a different room until ours was ready, but I politely declined. No since in dirtying another room for about an hour. True to her word it was ready at in the stated time. She offered a crib for our 6 month old with us which was better than him being in his pack n play. Had a king room over gulf. Was smaller than expected but for the price I paid, I wasn't too upset. I was, after all, at a hotel ON the beach IN Orange Beach. Amenities were great. Pool area was well decorated and offered hammocks and lounge chairs. There's a small workout gym and business office. Hotel is on the beach, so they also have their own slice of beach access. ALL staff was polite and pleasant from the GM to the housekeepers. Overall property was pleasant and I will definitely stay at this property again. The only downfall was the elevators were pretty slow moving. Use the stairs if you're the athletic type!
April 6, 2015