Rated 4.4 out of 5 by 306
Rated 5.0 out of 5.0 by MBaker Comfortable Room and Great Service
I found my room to be clean and comfortable and the Service of the entire Staff was above average. My stay was during a Holiday Weekend which drove the cost way up, but that was expected. Still better than when comparing with other comparable hotels in the area.
September 5, 2014
Rated 3.0 out of 5.0 by Reddragon1234 Not to sure how we liked it...
Ok, first the positives. Great location. Nice pool with easy beach access and a cool bartender.
The night staff has poor handover to the day staff. I found the night staff very rude and full of promises that they did not come through with. When my room was not cleaned they asked me what I wanted them to do as the cleaning staff had already left for the day. My response was very calm but direct stating that I wanted my room cleaned as I am paying a premium on a holliday weekend. I was immediately accused of being "Aggressive" with them. This happened the next day as well when they made charges to a credit card that I did not want charged.
We will be researching different hotels next time. I would stay here again but it is not a sure thing.
September 4, 2014
Rated 5.0 out of 5.0 by Aug 2014 August 2014
The entire staff was friendly and very helpful during our stay. I was very pleased with the breakfast process and the employees did an excellent job keeping up with a holiday crowd. Overall experience was excellent. Keep up the good work.
September 3, 2014
Rated 5.0 out of 5.0 by karen6650 excellent stay
we had a great time here, it really exceeded our expectations
September 2, 2014
Rated 5.0 out of 5.0 by Crandy Exceeded All Our Expectations
Great stay! Outstanding and helpfull staff. Kudos to Sergio for a neat, clean and friendly breakfast experience each of our four mornings. Watch out for the cinnamon roles - they're so good that they are habit forming. Beach location is superb and the pool/spa area was always spotless. We're already planning to be back next year.
September 1, 2014
Rated 5.0 out of 5.0 by Mark Stl. Orange Beach Holiday Inn
Hotel was clean and the staff was great. The rooms need updating but they were clean.
August 31, 2014
Rated 4.0 out of 5.0 by lsufightingtiger good price on the beach
we visit here at least once a year and find the location convenient to restaurants and shopping and a short walk out to the beach. A nice economical getaway for 2 or 3 nights. Service is always good.
August 30, 2014
Rated 5.0 out of 5.0 Excellent location and service
We thoroughly enjoyed our weekend getaway at the coast. The location directly on the beach and phenomenal pool greatly enhanced our trip. We will definitely be back next year.
August 29, 2014