Rated 4.3 out of 5 by 662
Rated 5.0 out of 5.0 by Soccerrefno! Comfortable bed and great service
Rooms are very good. Customer service was very attentive and helpful. The only thing lacking at this location is the breakfast wasn't as good as I have had before at Holiday Inn
February 3, 2016
Rated 5.0 out of 5.0 by SueAneDi Great Staff, room
We were greeted with a smile and the hotel and room were great! We used the washers
January 29, 2016
Rated 4.0 out of 5.0 by sass59 comfortable bed and great service
We enjoyed our night in your hotel. The inland view was nice, but would have preferred beach front. Will definitely stay their again. Staff so nice. Food was really good -breakfast.
January 29, 2016
Rated 5.0 out of 5.0 by Sam777 Great location and service!
Stayed a few nights for a family wedding in the area. Was properly greeted as an IHG member at check-in. Staff was helpful and efficient with cleaning and servicing our room. We were arrived early and were able to get into our room quickly as well as allowing us an extended check-out we needed on our last day while getting ready for the wedding. Pool and beach were beautiful! Breakfast was hot, fresh, and well maintained during peak days and times. Location was great, numerous restaurants and activities in the area. Would recommend and return for a family beach vacation, no doubt!
January 27, 2016
Rated 5.0 out of 5.0 by DougS1965 Love this hotel
Love staying at this hotel when visiting Orange Beach, AL.
January 22, 2016
Rated 5.0 out of 5.0 by PMBRLYs Everything but air unit was great
The air/heat unit was ridiculously loud and instead of issuing a more reasonable, continuous stream of air, would turn on in really loud, violent bursts and then cut off for a long time.
January 21, 2016
Rated 1.0 out of 5.0 by TheTruthIs... Terrible hotel.
This property is run down to say the least. Holes in walls. Ragged carpet. Dirty and stained sofa and chairs. Dirty balcony.
Bathroom caulking around toilet and bath tub was wrong color and looked like a small child had caulked the area. There were dirty smudges and hand marks on the bathroom door. The bottom corner of the door was rotted.
We asked to have our linens changed and they changed only some of them. In the main hall leading from the front desk to the back elevator is a door for employees which is filthy.
The back elevator is used almost exclusively by staff who bring all their housekeeping garbage cans and paraphernalia in the car customers are riding. The staff in general looked tired, disheveled and lacked energy.
When we complained to the desk clerk with the ring through lip she said no rooms were available. This is the dead of winter in Orange Beach!
Orange Beach's breakfast crew never looked you in the eye, said good morning or bussed the tables while someone was still sitting there. Leaving empty plates, cups and cartons lying there until the people left.
January 18, 2016
Rated 5.0 out of 5.0 by Rosie5254 Beyond expectations
Loved the choice of pillows in the room. Front desk clerk was upbeat and friendly. Was given a welcome bag at check-in. Lots of amenities, pool, gym but did not use due to a 1 night stay, however all looked modern and clean. Complimentary breakfast was extensive including hot items. Hotel was beachfront and convenient to everything. Have already recommended this hotel to others and will stay again in the future!
January 12, 2016