Rated 4.4 out of 5 by 69
Rated 5.0 out of 5.0 by RDPCA Comfortable and clean hotel
It was my first time at this hotel. Impressed by the room style and cleanliness. Great location with many restaurants within walking distance,
November 24, 2013
Rated 5.0 out of 5.0 by Garindon Great Service Great Room
Exceptional Service, clean room, good fitness options and better than average selection for breakfast.
November 17, 2013
Rated 5.0 out of 5.0 by Traveller01 Great experience
It was a good stay and the complimentary Gold Member upgrade was a welcome surprise and much appreciated.
November 13, 2013
Rated 4.0 out of 5.0 by mercer444 Home away from home
I just spent 3 weeks at this hotel from mid Oct until early Nov. I would easily recommend this hotel to others. the staff was outstanding, service excellent, and rooms and facilities well kept, clean, and accessible. The staff here always had a smile and although most didn't know me by name I was always greeted with a smile and asked how my day was. If I had any issues the staff were quick to help. On one occasion I had a broken coffee maker. I was in a rush so I simply put a post-it on the broken coffee maker and by the time I returned later that day it was replaced by staff and another posted note tell me to enjoy my stay and if there were any other issues to contact staff at my convenience. I would have to say that after 3 weeks I was almost sad to leave. So much that I will be returning for an additional week in Dec. This will now be my only choice of hotels when I stay in the west end of Ottawa.
Thanks to all the staff for my pleasureful stay.
November 10, 2013
Rated 5.0 out of 5.0 by paulete brand new
The hotel still smells like new, staff was really courteous, even though we arrived at midnight. Apartments were beeeeeautiful and I loved it.
October 29, 2013
Rated 5.0 out of 5.0 by Heyday An absolutely enjoyable stay.
At one time I vowed to stay away from Holiday Inn. I had made an online booking and typed a wrong date for arrival. I immediately saw the error and called Holiday Inn within five minutes to explain the error.
The response was "tough stuff". Or words to that effect and I had to eat three nights of cost because the person said that was my fault.
This hotel has been a real pleasure and has exonerated Holiday Inn in my eyes.
The front desk were extremely helpful. The morning breakfast was hot, fresh and well presented in a pleasant environment.
There is also a great little gym with current treadmills and nautilus plus a pool as a bonus .
The hotel is a bit far from the downtown core but there are a number of good restaurants nearby.
Long story short; this will be my hotel of choice for the future in Ottawa.
October 27, 2013
Rated 3.0 out of 5.0 by Goodfriend Comfortable Stay
Overall experince was average to good. But needs some improvement in guest services. Hotel is little far from the downtown but thats what you will get when your are paying $30 less. Room was clean and well maintained. Breakfast has limited options & pool was small. One thing I want to mention which requires serious consideration is the amount of toiletaries. I stayed there for two night , with my wife and our little son. Only one soap was provided in the bathroom even not refilled in the second day. There was no shower gel even. No refilling was done in the coffe tray. Even after asking the service lady for 2 coffee refill, she provided one. One can understand cost cutting but not on these grounds atleast.
October 17, 2013
Rated 5.0 out of 5.0 by Michss Great place
I enjoyed staying at this facility, the bed was comfortable, the room was clean and very quiet. I recommend a mini fridge and more sugars not everyone uses just one sugar in their coffee. I did appreciate the friendly staff. Keep up the great job!
October 7, 2013