Rated 4.4 out of 5 by 119
Rated 5.0 out of 5.0 by Audrey443 Freindly staff and great breakfast
We were in town for a concert. The hotel was close to the Canadian Tire Centre and easy to get to. The staff were very friendly and the three teenagers as well as myself all found plenty to eat for breakfast.
July 28, 2014
Rated 5.0 out of 5.0 by King Mouse Excellent service
The staff provided excellent service at all levels. The check-in was fast and very efficient. The room was clean and the maid was fast and very effective at her job. The breakfast room was kept clean and well stocked even though a large number of guests were using it. Overall, an excellent experience considering I'm not usually keen on using hotels.
July 28, 2014
Rated 5.0 out of 5.0 by angelinababy comfortable beds
felt very at home, comfortable, and safe.Thorougly enjoyed the stay, next time will stay a bit longer.
July 23, 2014
Rated 5.0 out of 5.0 by Ryan84 Excellent Staycation
I used some of my IHG points for a one night staycation in the city. The hotel is modern and clean and the staff provide excellent service. The room was spacious and comfortable. The hotel is very close to shopping and restaurants. I definitely recommend this hotel.
July 20, 2014
Rated 2.0 out of 5.0 by clvr Way to expensive for services provided
The breakfast option was almost non existent. Rooms were very noisy due to street proximity. Not much to do in the walking distance neighborhood.
Totally dislike the policy of not recognizing IHG rewards due to booking through a third party. In the end this is about paying the hotel and not how the booking is done and, in some specific circumstances, due to my business requirements, I have to do the booking through a third party to demonstrate proper market research and not sole sourcing due to personal preference.
July 20, 2014
Rated 5.0 out of 5.0 by Dan T. Best visit so far
The king bed extended suite was very nice. It felt like I was coming home after a long day at work.
The temperature in the room was very comfortable even though the weather outside was scorching hot.
The complimentary breakfast is good, plenty of choices. The location in Nepean is also convenient for work.
July 16, 2014
Rated 1.0 out of 5.0 by athens Terribly Loud, No wall insulation
Really loud stay, could hear neighbours all night and into the morning.
July 15, 2014
Rated 5.0 out of 5.0 by cj169 Wonderful towels
The towels were so soft and thirsty I wished I could find a place to buy burgundy or grey ones for home to match my washroom décor. Even the bed linens were soft and fresh. Often hotel linens are rough and have an institutional feel to them. Just the general cleanliness of the room was excellent.
July 11, 2014