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Rated 4.4 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Best visit so far The king bed extended suite was very nice. It felt like I was coming home after a long day at work. The temperature in the room was very comfortable even though the weather outside was scorching hot. The complimentary breakfast is good, plenty of choices. The location in Nepean is also convenient for work. July 16, 2014
Rated 1.0 out of 5.0 by Terribly Loud, No wall insulation Really loud stay, could hear neighbours all night and into the morning. July 15, 2014
Rated 5.0 out of 5.0 by Wonderful towels The towels were so soft and thirsty I wished I could find a place to buy burgundy or grey ones for home to match my washroom décor. Even the bed linens were soft and fresh. Often hotel linens are rough and have an institutional feel to them. Just the general cleanliness of the room was excellent. July 11, 2014
Rated 4.0 out of 5.0 by Our Short Stay Very comfortable beds, Our room was a standard room with queen size beds, very clean. All the hotel amenities worked well. They serve hot & cold breakfast which was good for the price you pay to stay. My only negative comment would be that the washroom in our standard room had no proper ventilation, the exhaust fan did not seem to work. July 10, 2014
Rated 5.0 out of 5.0 excellent service staff very attentive and provide excellent service. The hotel and room is very clean. Breakfast is ordinary but sufficient in quantity. Strongly recommend this hotel July 9, 2014
Rated 2.0 out of 5.0 by For sleep great...for breakfast...don't go! Again breakfast....I stopped coming at this hotel because of their poor breakfast service. Since the other Holiday Inn that I switched to was full, I decided to give this one another chance. First day, Saturday, breakfast was perfect. I wish that I knew the name of the young lady that was working so hard. Thought that new staff perhaps rectified the issue. Sunday...what a disaster. The young lady was not there and service was back to the way it was before we left. One person seemed to be the same on both days...she didn't do much. The other person on Sunday did even less...looked like management type. Working the breakfast area in high heels and working at a completely slow pace. During the breakfast on Saturday, we constantly saw the young lady who was so good all the time. Her partner we saw once. On Sunday, we hardly saw either staff member. During the 1/2 hour we were there, I think we saw staff twice. There was no hot food at all during our breakfast. We arrived with nothing and waited for 1/2 an hour for something hot...didn't get anything. Cinnamon buns, eggs, meat, potatoes....nothing! Again, staff on Saturday kept the area open till no new people arrived. Staff on Sunday, closed all equipment promptly at 10 AM and closed all doors to the breakfast area even though people were still arriving. July 7, 2014
Rated 4.0 out of 5.0 by Nice, clean hotel for business travelers A great option in Ottawa for leisure and business travellers. July 3, 2014
Rated 4.0 out of 5.0 by Very personable front desk service Check in experience was great...very friendly and personable.. July 3, 2014
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