Rated 4.4 out of 5 by 117
Rated 5.0 out of 5.0 by angelinababy comfortable beds
felt very at home, comfortable, and safe.Thorougly enjoyed the stay, next time will stay a bit longer.
July 23, 2014
Rated 5.0 out of 5.0 by Ryan84 Excellent Staycation
I used some of my IHG points for a one night staycation in the city. The hotel is modern and clean and the staff provide excellent service. The room was spacious and comfortable. The hotel is very close to shopping and restaurants. I definitely recommend this hotel.
July 20, 2014
Rated 2.0 out of 5.0 by clvr Way to expensive for services provided
The breakfast option was almost non existent. Rooms were very noisy due to street proximity. Not much to do in the walking distance neighborhood.
Totally dislike the policy of not recognizing IHG rewards due to booking through a third party. In the end this is about paying the hotel and not how the booking is done and, in some specific circumstances, due to my business requirements, I have to do the booking through a third party to demonstrate proper market research and not sole sourcing due to personal preference.
July 20, 2014
Rated 5.0 out of 5.0 by Dan T. Best visit so far
The king bed extended suite was very nice. It felt like I was coming home after a long day at work.
The temperature in the room was very comfortable even though the weather outside was scorching hot.
The complimentary breakfast is good, plenty of choices. The location in Nepean is also convenient for work.
July 16, 2014
Rated 1.0 out of 5.0 by athens Terribly Loud, No wall insulation
Really loud stay, could hear neighbours all night and into the morning.
July 15, 2014
Rated 5.0 out of 5.0 by cj169 Wonderful towels
The towels were so soft and thirsty I wished I could find a place to buy burgundy or grey ones for home to match my washroom décor. Even the bed linens were soft and fresh. Often hotel linens are rough and have an institutional feel to them. Just the general cleanliness of the room was excellent.
July 11, 2014
Rated 4.0 out of 5.0 by bap59 Our Short Stay
Very comfortable beds, Our room was a standard room with queen size beds, very clean. All the hotel amenities worked well. They serve hot & cold breakfast which was good for the price you pay to stay.
My only negative comment would be that the washroom in our standard room had no proper ventilation, the exhaust fan did not seem to work.
July 10, 2014
Rated 5.0 out of 5.0 excellent service
staff very attentive and provide excellent service. The hotel and room is very clean. Breakfast is ordinary but sufficient in quantity.
Strongly recommend this hotel
July 9, 2014