Rated 4.5 out of 5 by 295
Rated 3.0 out of 5.0 by IHGMember77 Friendly staff
We always feel comfortable at the HIE.
Our only concern is with the accessibility and viewing capability of the pool area from people walking in off the street.
May 19, 2015
Rated 5.0 out of 5.0 by ciancca Wonderful Experience
The hotel staff were fantastic with all of our special requests.
We arrived extremely early and were exhausted, after an early morning long drive. We asked if we could possibly get an early check in , and the front desk attendant was able to acomodate us. We were in our room, in less than 10 minutes!!! We were able to rest up and enjoy the remainder of our stay, so much more, being well rested.
The room was very comfortable, and had everything we needed, and the full Breakfast was a wonderful surprize, and delicious, hot and plentiful.
Check in and check out a breeze.
Thank you for making our family visit, a great one.
May 13, 2015
Rated 4.0 out of 5.0 by Maurice Cassidy Slow Internet
The problem continues to be the speed of the internet.No one expects the speed to be like at home however this visit was terrible.it took 10 minutes to open a page and I have a brand new apple.
I am coming back to your hotel in three weeks and if the service is this bad again I will have no choice but to look for another Hotel
May 11, 2015
Rated 5.0 out of 5.0 by rainnyday comfortable and relax
I always stay this hotel when I travel to Ottawa, it is so comfortable to stay here, room is clean, specifically I like the pillows, it makes me so easy to fall asleep.
May 9, 2015
Rated 4.0 out of 5.0 by doclumbo value
As a parent with children in post secondary schools in Ottawa, my wife and I have found this little piece of heaven in Nepean. We used to stay in Kanata, but found out this Holiday Inn Express was much cheaper and actually newer. I also run westward on Robertson Road and pick up the Trans Canada Trail to exercise on EVERY TIME I'm there. It is beautiful. Hotel is around banks, restaurants and grocery stores. Everything you want is at this hotel.
May 7, 2015
Rated 5.0 out of 5.0 by Happy Travellers Two Great leisure suite stay.
We had an excellent stay due to kind staff, clean and comfortable, quiet facilities and would return again.
May 6, 2015
Rated 4.0 out of 5.0 by OMG_E_NUF Comfortable
The business center does not have a phone. There was also someone else -- checked in whom had an access key to my room.
May 5, 2015
Rated 5.0 out of 5.0 by pentamom Clean Comfortable and Friendly
Stayed her twice so far. Great hotel, staff always friendly and go out of there way to accommodate your needs...will definitely be back.
May 4, 2015