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Rated 4.5 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service Warmly received. Very clean and chic. Loved the guest room decor and spaciousness. Breakfast included. Would definitely go again and highly recommend! December 12, 2014
Rated 5.0 out of 5.0 by business traveler friendly staff and clean, quiet rooms, good work out room - it is close to our plant and right next to a grocery store - very convenient December 12, 2014
Rated 5.0 out of 5.0 by Great Hotel was very well maintained , and staff were extremely friendly and attentive , with an excellent breakfast December 11, 2014
Rated 5.0 out of 5.0 by Staff went over the top We were staying just overnight before an early morning oncology procedure for my husband. The camcer in his bones is progressing quickly.....so quickly that I truly needed a wheel chair to get him out of our room and on to the medical appt at the hospital. Woukd you believe that within 15 minutes, 'Roberto' arrived at our door with a beautiful (to my eyes!) wheel chair. What a Godsend. Lien in the Breakfast Bar and Lana on the Front Desk were instrumental in this whole episode and I will just never forget how they transformed my situation from a scary dilemma to a working solution.....and fast!! I have ALWAYS had good experiences at Holiday Inn Express, but this felt like a miracle. December 10, 2014
Rated 4.0 out of 5.0 by Nice room, good location - Nice rooms - Good coffee - Great staff - Horrible Internet - Gym needs more space and more equipment December 8, 2014
Rated 5.0 out of 5.0 by Great experience all around The staff was very friendly and very efficient. We were also very impressed with the nighttime security guard (wish I had asked his name), who very politely let us know that we (the hockey Mom's) were being a bit too loud one evening. Compared to other hotels we have stayed in during hockey tournaments, we weren't made to feel like criminals just because we were having a get-together. The rooms were perfect, and we had a great stay. December 4, 2014
Rated 5.0 out of 5.0 by A Great Weekend clean, safe and modern. useful amenities. sofa bed not very comfy. breakfast was decent, but lacking BACON! Staff were nice and helpful. December 3, 2014
Rated 5.0 out of 5.0 by Great service We enjoyed our stay at the HIE. The employees were so helpful and friendly. The place was warm and inviting. Our room was clean and comfortable, they had a very nice variety of food choices for breakfast. We would definitely come back! Thank you for making our stay so pleasant! We would recommend this place to anyone coming to Ottawa. December 3, 2014
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