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Rated 4.5 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Capable,friendly staff and spacious bedrooms Nina greeted us upon our arrival and set the tone for a wonderful stay. Room was spacious,clean with very comfortable beds. 2 suggestions: Bathroom should have a magnifying glass by the mirror. Bedroom chair should have a floor lamp beside it.There is insufficient lighting in the bedroom. Staff is friendly, courteous and very welcoming. January 23, 2015
Rated 5.0 out of 5.0 by Another great stay Clean, comfortable, quiet, and convenient to the locations that I was required to visit. Value is very good and I would recommend to friends and business contacts. January 20, 2015
Rated 5.0 out of 5.0 by Over great place to stay I stay here very time I am in the ottawa area it is a great place to stay. The staff and location are both great I visit Ottawa about 3 to 4 times a year on business and this is where I stay January 16, 2015
Rated 4.0 out of 5.0 by Agony & Ecstacy Late check-in Friday night was professionally handled at front desk. First indication of "agony' were teenagers hanging around outside our room. Phoned the front desk about 10pm to report unruly behavior/noise in room next to ours & hallways by a roving gang of 10-12 male teenagers. After problem was resolved, the noise resumed about midnight. Discovered the next morning hockey players/parents were in town for a tournament. Same problem was reported to front desk 3 times the next night @10pm, 1pm1 & 1am. Although we vacated our room at 9:30am Saturday morning and returned at 2pm, no room service was performed. Explanation from front desk was that the hotel was full. When maid did call about 3pm, we had gone to bed. Room, bed, amenities, breakfast offering were all fabulous. On checking out, the front desk never asked us about our stay. They simply took our room cards and said have a nice trip. Yeah really! Obviously this hotel considered a single booking like ours less important than that of a larger group behaving badly. January 15, 2015
Rated 3.0 out of 5.0 by Basic Clean Accomodation Standard rooms Nothing fancy Clean Rooms Some selection at breakfast bar January 14, 2015
Rated 4.0 out of 5.0 by wireless internet wireless intrenet was working on and off, I herd this also from several other hotel customers. This to me is the most important feature at hotels these days is wireless internet. January 14, 2015
Rated 5.0 out of 5.0 by Great Hotel Great hotel to stay at, very clean, welcoming staff. Large variety of foods at breakfast. January 9, 2015
Rated 3.0 out of 5.0 by January Stay Despite arctic weather conditions, room climate fine. Problems with wireless and internet in business center. Hotel far from airport and downtown but decent restaurants nearby. Rate seems high for a somewhat non-central location. Close to business that I was visiting. January 8, 2015
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