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Rated 4.9 out of 5 by 365 reviewers.
Rated 5.0 out of 5.0 Ocean View Every Room - Genuinely Friendly Staff - Clean, Clean, Clean All 72 rooms have a private balconly with ocean view. Genuinely friendly staff (night shift September 16, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express Ever!!!! We have stayed at the Holiday Inn Express in Pensacola Beach several times and it is by far the best experience we have ever encountered. We arrived early and I room was ready. The front desk staff was wonderful and provided us with the best check-in experience possible. The breakfast staff was friendly and very accommodating. Even the housekeeping staff was extremely friendly and actually left us a personal note stating how much she enjoyed cleaning our room and wishing us a great day. (You don't see that every day) I stay approximately 80 nights a year at 25 different IHG hotels and this is by far number one on my list. We plan a trip several times each year to Pensacola Beach and would never stay anywhere else. The entire staff and hotel is top notch and should be commended. This is truly what customer service is all about!!! Look forward to returning to the Holiday Inn Pensacola Beach real soon. September 15, 2014
Rated 3.0 out of 5.0 by NO MICROWAVE IN ROOMS. The room was clean and nice but had no MICROWAVE in the room. The bed wasn't that comfortable and the guest next door was so loud we couldn't sleep. When we was checking out the guest next door had a do not disturb sign on the door. They partied all night keeping us up and slept in the next day. Nice view of the beach and water. September 13, 2014
Rated 5.0 out of 5.0 by Excellent Hotel : Great location and very clean rooms made our trip to Pensacola Beach perfect. The staff was wonderful and the breakfast was very tasteful. Would definitely stay again in the future. September 13, 2014
Rated 5.0 out of 5.0 by Very nice hotel My husband and I enjoyed our 3 night visit. We loved the beach area and that it was not a huge property. The staff were all friendly and went over and beyond their regular duties. We arrived about an hour early and even though our room wasn't ready yet, Nicole gave us beach towels and a bathroom card key in case we wanted to change and go to the beach or pool. Someone else brought around cookies to those in the lobby. Tess was in charge of the breakfast area and always had a smile on her face. She was very efficient about keeping the area clean and stocked. A gentleman with sandy brown hair who worked the evening shift also was very friendly and helpful at the desk. He always chatted with us as we left and arrived at the end of our evenings out. The only real complaints were with the loud a/c which kept coming on waking us up. The carpet was always a little soggy from the time we came in the room to when we left. We always rinsed and dried our feet at the outside shower so it wasn't us. We could smell a slight chemical smell too so it may have been that they had just cleaned the carpet before we arrived. Also, the pool was very small and I only saw people with young children there. If they ever upgraded the property, they should build a much larger pool on the opposite side. Overall, it was a nice place and we would go back. September 11, 2014
Rated 5.0 out of 5.0 by Beautiful view and quiet room Our stay at Holiday Inn Express at Pensacola was wonderful! There was only one negative and it was very minor. Our key cards didn't work and we had to go down to the front desk to get another. Tried 6 keys before one worked. Other than that, I have nothing but positives to say about our stay. The room was spacious, clean, and quiet. The view of the beach was amazing! I will definitely be returning to this property. September 11, 2014
Rated 5.0 out of 5.0 by Gorgeous Property and great staff This hotel goes above and beyond any words I can write. The property, directly on the Gulf, is gorgeous. Every room has a balcony view of a beautiful ocean and white sand beaches. Our room was beautiful, clean and comfortable. The beds provided an excellent night's sleep and, even though we were next to both the elevator and ice machine, we noticed no noise at all in the evenings that kept us awake. All of the staff that we encountered at this hotel were very friendly and seemed to genuinely care about us enjoying our stay. I love Holiday Inn Express breakfasts, especially the cinnamon rolls, and this one did not disappoint. The breakfast staff were very polite and friendly. Though we did not use the pool, we did go by it several times and it looked really nice. I would HIGHLY recommend this place, it is worth the price! September 10, 2014
Rated 5.0 out of 5.0 by Perfect stay on the perfect beach This was one of the most relaxing, enjoyable vacations I've had in a long time. Although brief (3 nights), I would certainly like to come back and stay longer. Although it I thought it was a bit pricey, it was certainly in line with other beach hotels. It was clean and the staff was extremely friendly. The location on the beach, plus the availability of their pool makes this the perfect family vacation destination. Great restaurants in the area, too. September 10, 2014
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