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Rated 4.9 out of 5 by 352 reviewers.
Rated 5.0 out of 5.0 by Outstanding service from happy people The people that work at the Pensacola beach Fort Pickens location are the most pleasant I have ever stayed with. In the past I have stayed at a lot of HI expresses for business. This location tops them all and the management team deserves great parse. September 3, 2014
Rated 5.0 out of 5.0 by Week at the Beach. The rooms are comfortable and quiet. The staff was friendly and helpful. There are some fun bars at the boardwalk the wife and I went to. It was for a younger crowd but there were enough people of my age (57) where we didn't feel totally out of place. There was a live band and dancing which we really enjoyed. There is a fishing pier nearby but we fished all morning and only caught one fish which is probably more a reflection on my skills as a fisherman than the fish. The eateries nearby are fun and have on the beach dining. I wasn't thrilled with the food and the prices were on the steep side for me ($80 for two adults and a kid with two drinks each). These things are a reflection on the area and not the hotel but it goes to the whole experience thing. I can't really talk about the value because we stayed on hotel points and so I have no idea how much it cost. The room had a refrigerator but did not have a microwave. It is my understanding that not all rooms have a refrigerator so be sure to ask if it is important to you. The pool area was really nice, especially if you have small kids but we did not really use it. The breakfast area and lobby were really nice. This was my wife's favorite part about the hotel. The breakfast was typical Holiday Inn eggs, bacon, sausage, cereals, bagels etc. The staff was really friendly and helpful. We prefer condos because of the kitchen facilities but all in all, we really liked the hotel. September 1, 2014
Rated 5.0 out of 5.0 by A Wonderful Getaway I was above and beyond impressed by my recent stay at this hotel. The room was very clean, the view of the ocean from my balcony was breathtaking. The staff were very courteous. The free coffee and cookies were delightful. Breakfast far exceeded my expectations and being right on the beach was a definite plus. Hope to return again in the future. September 1, 2014
Rated 5.0 out of 5.0 by room service We did not use room service - but were contacted by front desk and asked if we needed anything. Towels, shampoo and soap were delivered to our room without being requested. A very nice touch. August 29, 2014
Rated 5.0 out of 5.0 by clean and friendly staff Excellent service and stay.. Clean, friendly, comfortable. August 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Thank you for the wonderful time. The overall experience was lot of fun. The only thing to note that I found inappropriate was the front desk clerk texting at the desk. Otherwise I would stay here again. August 27, 2014
Rated 5.0 out of 5.0 by 3rd year in a row and it's was great as usual! Absolutely love this location. The employees are so helpful. The hotel is clean. Breakfast is great. You have a large variety of items to pick from. They have free popcorn in the afternoon and there is always oranges or other fruits available as well. There are plenty of attractions and restaurants in the area as well. The rooms are comfy and each room has a view of the ocean. We always fight over who gets the bed closest to the ocean view. We love sitting on the patio and watching the ocean in the mornings. The beach is amazing!!! I believe it is our annual family trip location. I have been to beaches all over the country and you couldn't ask for a better location within the US. August 25, 2014
Rated 5.0 out of 5.0 by Stay Saff was excellent, upgraded me, when they found out that it was our aniversary they put it on the sign at the entrance. August 22, 2014
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