Rated 4.9 out of 5 by 737
Rated 5.0 out of 5.0 by nicknoname Great Pillows and great service
not in any order
pillows were GREAT.
staff was very helpful and attentive
room were very nice
Keep the people that you have there.
Front desk, food help and custodian in common areas
November 26, 2015
Rated 5.0 out of 5.0 by bobcat92256 Quiet and relaxing.
Been staying at this hotel for awhile now and every time I have a very good stay there.. Right on the beach and a balcony in every room. The free breakfast is a plus also.
November 22, 2015
Rated 5.0 out of 5.0 by JSFPA First time to Pensacola
Air show and beach ..a wining combo! Beautiful hotel inside and out. Not the hussle bussle of a resort hotel bt equally accommodating.
Lots of room extras that add to convenience , very helpful and friendly staff, breakfast was the best hotel breakfast we have had.
Breath taking views, very private and relaxing!!!
November 21, 2015
Rated 5.0 out of 5.0 by JCOCO1 Pensacola Stay
The staff was very professional and went above and beyond our expectations during this stay. they really made us feel at home during our stay all of our needs were met.
November 20, 2015
Rated 5.0 out of 5.0 by Grandmom & Bumpa Lovely view
We had a fantastic room, overlooking the Gulf. Breakfasts were great, as were the nightly popcorn treats! Our room was perfectly cleaned daily & the staff was outstanding. Excellent memories! Thank you!
November 19, 2015
Rated 5.0 out of 5.0 by cantner Very Good experience so close to Beach
First time in Pensacola and impressed by the quality of this Holiday Inn Express facility! We booked this because of all the positive reviews online!! They must have top-notch management and employees seemed happy to be there which seems to translate to excellent staff and service reviews!
November 18, 2015
Rated 5.0 out of 5.0 by ellandc Best staff and ocean view
This hotel is always wonderful. The staff are so friendly and accomodating. We always have a great time when we come down for work. And with the hotel just steps from the beach, sunrise walks couldn't be easier. I love being able to sleep with the balcony door open to hear the ocean.
My only complaint is that the hotel supposedly participates in the towel re-use program (less laundry, less detergent and water used, better for the environment) but every day I hung my towels up and every day they were all replaced with fresh towels. Crazy complaint, right? I'm complaining about FRESH towels. I gave the sleep quality a 3 because the mattress I was on had a dip on the side closest to the nightstand (they always do) but I sleep on the other side so I felt like I was laying on a hill all night. The mattresses really should be rotated more often in hotels (not just this one, all hotels!)
But, otherwise, the place could not be better. We checked out the last morning but when our meetings ended early and we had a few hours to kill before the airport, they happily let us use the lobby bathroom to change and go for a final walk on the beach. Other hotels are not nearly so accomodating or friendly.
November 18, 2015
Rated 5.0 out of 5.0 by Nickie840 A well run hotel
We spent three weeks mainly along the Fllorida panhandle coast and this was far and away the best run hotel we stayed in. Everything worked as it was intended and the hotel was well designed for the convenience of the visitor.
Our visit was in late Oct/to mid November so it was pleasantly uncrowded and relaxing.
The staff always had a smile for us despite the less than ideal weather. The parking across the road was less than ideal but the shuttle provided made it acceptable.
November 17, 2015