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Rated 4.9 out of 5 by 575 reviewers.
Rated 5.0 out of 5.0 Excellent customer service From the moment we checked in, the customer service was amazing. Each member of the staff we came in contact with was super helpful and went above any beyond to make our stay memorable. At check-in they recommended places to eat and offered sand toys for my son to use on the beach. We had to have the sheets changed when my son had an accident and the cleaning staff was very efficient and super friendly. Every single staff person we encountered was fantastic. Our stay couldn't have been better! May 26, 2015
Rated 5.0 out of 5.0 by Nothing But Positives! This is a seriously good operation! The staff - each and every one of them, from the front desk to maintenance to cleaning and grounds - was fantastic, always upbeat, helpful, and made us feel like royalty. My wife liked the pillows so much that she ended up buying some! The Gulf views from every room make it impossible to go wrong on the scenery. The location is far enough away from the moderate congestion further in, yet close enough to all of the beach attractions to remain convenient. Meanwhile, its own section of the beach is about as perfect as a beach can be. We just had a wonderful stay, and recommend this facility as highly as we can. And although the entire staff was wonderful, we have to send a special shout-out to Tyler at the front desk, who doesn't just go over May 25, 2015
Rated 4.0 out of 5.0 by Great location to the beach This was our second stay at this property. We love the access to the beach and overall location. The staff was very supportive, and rooms are very clean. The breakfast provided in the morning really hits the spot and gets you ready for the day. May 25, 2015
Rated 5.0 out of 5.0 by Great stay on the beach Great location, affordable, good pool area. Staff was great and the breakfast we good for the kids. May 24, 2015
Rated 5.0 out of 5.0 by Great Location We've come to this hotel since it was The Dunes and my children were young. The location is great - close to Fort Pickens and good restaurants but the area is not too congested. I love the beach view from the balcony. May 24, 2015
Rated 5.0 out of 5.0 by Great Experience I would highly recommend this hotel to anyone! The staff were exceptional...from the front desk to breakfast staff, housecleaning and grounds! Very friendly May 19, 2015
Rated 5.0 out of 5.0 by Birthday Vacation This place is the best hotel in Pensacola Beach! Great hotel, friendly staff, highly recommended. Great location with rooms right on the gulf front. Thank you all for the great service we received on our vacation. We will be back! May 19, 2015
  • 2015-05-28T12:12:10.210-05:00
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