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Rated 4.5 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service. October 13, 2014
Rated 3.0 out of 5.0 by Bad Experience Booked for 3 nights at Holiday Inn Express Phuket. We were check into a connecting room which we did not request. The next room was a family from PRC. They were making so much noise in the middle of the night till it woke us up. The hotel should have done a better job in locating the room for guess. Pillow provide in the room were too soft. Even the stated firm pillow provide was too soft. Staff was friendly and breakfast was normal. October 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed It was my 1st time staying in this hotel. I stayed there for 3 nights. There is no problem upon check in & the staff is friendly. The breakfast is the same everyday. I think they should change the menu daily. Overall is okay just the 3rd night there is electricity interruption in the hotel for about 10 min. October 9, 2014
Rated 5.0 out of 5.0 by All you really need we stayed here for 4 nights with teenage kids.. Had everything;nice pool,good location away from hussle October 5, 2014
Rated 5.0 out of 5.0 by Good stay - more smiles at the front desk would have made it perfect Excellent location and very comfortable rooms. breakfast was great staff are overall friendly and helpful (couple of girls at front desk need to smile) Travel desk (not hotel staff) has a very rude staff (not sure it was male or female !!). Great Laundry Facilities October 3, 2014
Rated 5.0 out of 5.0 Will be going back again... I picked this hotel for a few reasons. 1: Location. Its a short walk into the main part of Patong (where all the noise is), making this a quiet place to stay. 2: Its across the street from the beach and the beach park. Its not the cleanest beach you'll ever see, but its a nice way to spend the day. 3: I like Holiday Inn Express hotels. The room was very nice for the price I paid. I had a nice view of the pool. The down side to that is sometimes you have to listen to the kids have fun swimming. You if you have loud neighbors, which I had about 60% of the time, this can be a bit of a bother. If you go to bed at earlier times, you may get annoyed with the noise. I had to change rooms once because I had a screaming baby next door and they were scheduled to be there for 6 days. The breakfast was nice, not a lot of choices compared to the way the USA HIE is set up. But none the less, I enjoyed what they had. If I had any suggestion at all, the hotel could find a better way of putting things like the bread out so people won't grab it with their fingers instead of the provided tongs. The staff was always the best. From the front desk down, everyone always seemed happy and would always help when you needed it. I really enjoyed this. I really didn't have any problems with the hotel. Maybe 4 or 5 times the internet would quit but it always came back up after a short time. The hotel was clean, done nice and I look forward to another 29 days stay next April. No matte where I stayed along the beach this would have been something to deal with. Most every night, fireworks... large fireworks would be set off on the beach. There isn't anything wrong with this unless you work in Afghanistan like I do. October 2, 2014
Rated 4.0 out of 5.0 by Great location and price Hotel was clean and modern. Love the lobby design. We were able to get beach towels and umbrellas from the lobby for our phi phi island tour as well as to the beach which is only a stone throw away. location is great, away from the hustle of patong beach, but still close enough to walk to bangla road, and jungceylong. Lots of food place around.. breakfast we very disappointing. food was not tasty at all. the rice was tasteless, the eggs we hard. September 24, 2014
Rated 5.0 out of 5.0 by Nice staff and comfortable room I have been to stay here.all staff and room still best. September 24, 2014
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