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Rated 4.4 out of 5 by 298 reviewers.
Rated 4.0 out of 5.0 by Best Pillow Stay was really pleasant. Reception staff is very helpful and staff honesty is next to none. The only drawback is the breakfast. Not many options unfortunately. July 29, 2015
Rated 1.0 out of 5.0 by Worst hotel in my life I went to a wedding anniversary trip to Phuket. I stayed two nights on July 21. I had sent a message asking for clean and nice rooms at the hotel. But I had a room, you were almost fainted. The room was filled with the smell of damp and humid. I felt bad feeling in the body. So I went to the lobby to change the room. But, Employees at all did not listen to my words. Rather, the staff said that all the rooms were wet. And the staff seemed to ignore me the expression. In particular, when I think, fat guy seems to require staff training. I really feel this was the worst. And in the morning there was a huge damp floor. But I believed in the Holiday Inn chain, I was really disappointed. It was the worst hotel in my life. July 28, 2015
Rated 4.0 out of 5.0 by nice clean comfortable room Even as a platinum club member the upgrade of the room was quite noisy as it faced onto the kids pool , maybe in future guests should be asked is this type of room aceptable . Nice to meet the new GM face to face !! July 27, 2015
Rated 5.0 out of 5.0 by Nice hotel nice room,nice swimming pool,nice staff,nice fitness and nice location. July 27, 2015
Rated 5.0 out of 5.0 by Easy and Simple Finally i was able to walk up to reception and just tell them my name and then after showing my I.D i was in my room within 5 minutes. Past experiences with different hotels have proved difficult with missed bookings or wrong names or even wrong rooms! Great convenient location, not too close to Bangla Road but still only a short walk from everything... however for people who like a big breakfast this is not for you. The breakfast is good don't get me wrong, there just is not a big variety. July 23, 2015
Rated 4.0 out of 5.0 by Convenient , Quiet , Good Service Everything is awesome except the breakfast. Everyday is the same. July 22, 2015
Rated 4.0 out of 5.0 by Breakfast Limited A. Had following difficulties with breakfast 1. Long que for bread toasting. Please add couple of toaster to avoid people standing in que just for toasting the breads. 2. Very limited choice for vegetarians, in fact almost non except fruits 3 . Sitting capacity is limited especially during peak time of 9 to 10 am. Difficult to get clean table during peak time. B. I requested for airport pick which did not turn. I have to book then taxi at airport. You may improve upon the travel arrangements. C. Bathroom did not have shampoo and conditioner. July 22, 2015
Rated 4.0 out of 5.0 by great loaction, friendly staff Great location for shopping and eating. Staff are very friendly and helpful. Clean and comfortable room, great breakfast. July 13, 2015
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