Rated 4.2 out of 5 by 381
Rated 5.0 out of 5.0 Everything was wonderful
Great location. Ease of access. comfortable rooms and great breakfast. Loved the pool and hot tub.
May 20, 2015
Rated 5.0 out of 5.0 by Olliedog clean facility and friendly/helpful staff
met my expectations for this stay. All requests/questions were courteously addressed.
May 18, 2015
Rated 4.0 out of 5.0 by InfrequentTravel Exceptional Staff
The room, breakfast, etc was average. However, service from the staff was excellent. A hotel room is a commodity, and you typically get what you pay for. What better to create a distinct experience than the people!
May 13, 2015
Rated 4.0 out of 5.0 by Thomas3 Comfortable Stay & Friendly Staff
Very friendly staff. Public areas & guest room cleanliness excellent. Breakfast variety A+. They had a marching band group & was able to handle the breakfast refills & ample tables for other guests. I applaud the breakfast attendant!! Congratulations to the GM for a great staff, good service and cleanliness of the hotel. The hotel is in need of a renovation and updated furniture, which does not reflect on the GM & staff.
May 13, 2015
Rated 4.0 out of 5.0 by cmax54 great service
great place to stay would tell everyone to stay here
May 12, 2015
Rated 5.0 out of 5.0 by JazRab Excellent Hotel and Staff
Fairly recently updated hotel with an excellent staff. 1st night was given a room with 2 twin beds that were saggy. Asked to be moved and was immediately upgraded to a suite with king and a jacuzzi. Great staff. Loved the breakfast and the pool was well mantained.
May 10, 2015
Rated 4.0 out of 5.0 by Johnny 70 friendly and helpful staff
Enjoyed our stay and the staff was very helpful and courteous. The room could have been updated and the carpet could stand to be replaced or cleaned. In general a good expericence.
May 8, 2015
Rated 3.0 out of 5.0 by gigi1977 vacation club stay
we were booked by IHG Vacation Club here, which we were not pleased about. we thought when reservations were made we were staying at the Smokey Mountain Resorts where the time share was presented. after receiving confirmation by email we were booked farthest away from SMR. When we checked in staff were very nice and answered questions. There was one older gentlemen that was not friendly at all. rude. Beds were comfortable, slept great. Hot water took forever to come through, thought we did not have any. TV kept getting stuck and would not turn channels.
May 6, 2015