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Rated 4.0 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great hotel in good location Room was immaculate, beds were comfortable and we rested well. The pool area was very nice and breakfast excellent. We'd definitely recommend this property to others. July 26, 2014
Rated 2.0 out of 5.0 by Bad Location and terrible linen service The location is terrible. Hotel is surrounded on two sides by a large cemetery. Reserved the room with identification of 4 in the room, however had to go down every day to get additional wash cloths and bath towels. Compared to other IHG-Express Hotels - no fitness center. July 25, 2014
Rated 4.0 out of 5.0 by Smoky Mountain vacation The rooms were clean and comfortable. The hotel was full. One concern I had was the traffic. It was horrible however we found out (on our own)there was a trolley service available but were not told by the staff at the hotel about it. More help was needed in the breakfast area. There was only one person trying to refill everything (and falling behind) while other staff stood around doing nothing. July 25, 2014
Rated 5.0 out of 5.0 by Excellent Hotel The room was very clean. Comfortable bed and the quietness of the hallway and adjoining room was great. The staff was friendly and helpful. Wonderful place to stay and will certainly stay here again. July 25, 2014
Rated 5.0 out of 5.0 by Staff/Housekeeping The staff there was very friendly and helpful. The housekeeping staff was very mindful of when we were in our room. The room was cleaned every day and it made it really enjoyable to come back from our excersions to a clean room. July 23, 2014
Rated 3.0 out of 5.0 by Definitely not a new HIE We have stayed in at least 20 different HIEs. This one is old and not super clean. July 20, 2014
Rated 5.0 out of 5.0 by Great experience The staff was very friendly and helpful to any needs or questions.Rooms were clean and well serviced.Recommended for a great stay in this area. July 20, 2014
Rated 5.0 out of 5.0 by July trip From the beginning with reservation being prepared and prompt to the clean and comfortable rooms. The breakfast area was very clean, and kept clean, and the food was hot and stocked. The pool was refreshing, and the hot tub relaxing. If I have to complain about anything, it's the roughness of the facial tissues, they could be a better quality! July 18, 2014
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