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Rated 4.0 out of 5 by 50 reviewers.
Rated 4.0 out of 5.0 by Great staff Friendly and professional staff...went out of their way to make our stay comfortable. May 28, 2013
Rated 5.0 out of 5.0 by Great service and great food Everything was excellent at this Holiday Inn Express. It is a very busy facility. The staff at the front desk were so kind and helpful answering out questions. We wanted to see more scenery than do the commercial thing. May 24, 2013
Rated 4.0 out of 5.0 by A good location This Holiday Inn fully met my expectations. We were able to get into the Smoky Mountains easily and had a full range of restaurants and shops. Our original room had a vibration due to the extractor fans. However we were quickly relocated by reception and given a choice of two rooms. Thank you. May 22, 2013
Rated 5.0 out of 5.0 by Comfortable room super service. We had a great stay with you last week. We were made to feel welcome. The room was very good. Everything fit our needs. The staff was very friendly. This was our third time staying with you and we will be back again. It is nice to have the breakfast room, don't have to fight the crowds outside before finishing preparations for the day. May 22, 2013
Rated 5.0 out of 5.0 by Great service. Great service. Had a great breakfast every morning .The room was nice and clean. Looking forward to going back.. May 21, 2013
Rated 5.0 out of 5.0 Clean, well maintained, quiet.......excellent value. Very clean rooms, lobby and breakfast area. Friendly, attentive staff and very relaxing two day stay. May 21, 2013
Rated 4.0 out of 5.0 by clean and presentable sink stopped up. maintenace attempt to correct led to metal drain breaking,,PVC parts not compatable. Hard to believe no spares had to pack up and move to another room. POOR MAINT. May 21, 2013
Rated 5.0 out of 5.0 by Great staff We had a 4 night stay, everyone was very helpful. Our room on 5th floor was quiet and had a great tv, 40plus inchs. Room was clean but the bed need to be replaced, just to soft. Over all a great place to stay just off parkway but close to whatever you need. May 15, 2013
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