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Rated 4.1 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by Relaxing Overall, nice facilities and location. Beds were comfortable and nice breakfast options. November 22, 2014
Rated 5.0 out of 5.0 by Enjoyed the entire stay at Pigeon Forge Holiday Inn Exrpess Wife and I make an annual trip to the area and in the past have tried difference hotels, but after this trip we will return to this one. November 17, 2014
Rated 5.0 out of 5.0 by Great Hotel I would recommend the hotel to everyone. Great staff and very clean rooms, close to everything you would want to do. The only thing I would like to see changed is he pool hours. When you are out seeing shows late it is nice to come back and relax in the pool and sauna. Good job keep up this quality of commitment . November 15, 2014
Rated 5.0 out of 5.0 by comfortable climate control Usually hotel rooms get either too warm or too cool, especially at night. We were able to set the climate control to a level where we were comfortable all night without having to get up and change the settings in the middle of the night. November 15, 2014
Rated 1.0 out of 5.0 by Worst Stay Since Being a Member of IHG!! I have been a loyal customer of the Holiday Inn/Express hotel chain for over 5 years now and have never stayed in one as out dated as this one. The only two positive thing I have to say about the hotel was the location was convenient to everything and the front desk staff was very informative and friendly! When I arrived to my room, the first thing I noticed was the height of the beds (very low to the ground, but not because of the modern day style). While on the bed(s), my nights sleep was very uncomfortable because the matress was worn out. In addition to the beds, the bath tub faucet had a leak that would not stop, which bothered me and kept me from sleeping throughout the night (told the front desk, who sent a maintenance person, that said he was already aware of the issue and there was nothing that could be done about it). The toilet also had a plumbing issue, as it would continue to run after being flushed, unless I played with the handle to make it stop. Overall, this was a very disappointing stay for me!! November 14, 2014
Rated 4.0 out of 5.0 by Comfortable room Enjoyed staying here. Very nice room. Received great service. November 12, 2014
Rated 5.0 out of 5.0 by Very peaceful Our stay in Pigeon Forge was very peaceful and relaxing. Our room was clean and comfortable with a lovely view. We totally enjoyed our stay. November 12, 2014
Rated 3.0 out of 5.0 by Beds were not too comfortable We enjoyed our trip to Pigeon Forge. Other than the beds not being as comfortable as we expected the staff was very receptive. We enjoyed our vacation especially getting the opportunity to travel to Gatlinburg and also visit the Resort. November 11, 2014
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