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Rated 4.4 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Nice comfortable guest room We had the special needs guest room and found it met our needs completely. My husband is recovering from a hip replacement. The bed was comfortable and the service was great. September 16, 2015
Rated 5.0 out of 5.0 by Great Stay My husband and I took a Labor Day weekend road trip through Kentucky and came back through Southwest Virginia on our way home to Northern Virginia. Our last night on the road we happened upon the Holiday Inn in Claypool Hill and decided to stop for the night. The clerk was very nice and was also knowledgeable about the area. The room was typical for Holiday Inn, but when you opened the curtains you had a gorgeous, unobstructed view of the mountains. The prices were great as compared to other places we stayed over the weekend. So, all in all we were very happy. If we come through this area again we would definitely stay at the Holiday Inn Express. The area is very scenic and relaxing. September 11, 2015
Rated 5.0 out of 5.0 by Clean, comfortable room and bathroom. Very good facility but seems to be priced too high for the area and facility. September 9, 2015
Rated 5.0 out of 5.0 by NICE HOTEL Upon arrival at this hotel, it was a bit hard to find. Although it was relatively right off the highway, you had to muddle through other businesses to get to it. The outside was ok and once inside I didn't get the "ahh, nice place" feeling. However once we were checked in and in our rooms, it was better. The room did have a certain "smell", not sure what it was, but it was tolerable. I certainly expected MUCH more being as this was a Holiday Inn Express! The breakfast on Saturday morning was nothing but EXCELLENT! However on Sunday morning, it was over crowded and choices were slim at best. Disappointing; so we went to McDonald's. Overall, we were satisfied. We had high expectations and the cost didn't equal what our experience was. September 9, 2015
Rated 5.0 out of 5.0 by great place to stay I have stayed here several times. the price keep rising, but everything else does also. Good for the money. August 25, 2015
Rated 3.0 out of 5.0 by Non-Functional Internet The 'net is critical for computers and smart phones. All the good stuff in this hotel was overshadowed by the poor and frequent non-existent "high speed internet" The food thing was great, but Turkey sausage (UUUK) and Whipped Spread (double gag) instead of real pork and butter - non-starter for us. August 25, 2015
Rated 3.0 out of 5.0 by Business_Traveler1234 A large group of employees stayed out this hotel for almost two weeks while working on a project in the area. The bed was comfortable and the room was mostly clean. The front desk staff seem to always have visitors and friends stopping by and loitering in the hotel lobby. August 18, 2015
Rated 5.0 out of 5.0 by Our GO TO Hotel for our family We travel to the area every year for a family reunion and have stayed at this hotel since 2006. We have a family of 5, so I recommend the deluxe double queen, which has a pull out couch and small frig/sink/microwave area with storage cabinets. The room is big enough where we don't feel overcrowded. We take extra snacks, drinks and a few microwave quick meals, which we can store in the pantry cabinets. We make daily use of the pool and exercise room, which is always clean. The breakfast has a large variety of items: cold cereal, yogurts, fresh fruit, hot oatmeal, eggs, sausage/bacon/or ham, biscuits, sausage gravy, variety of breads/bagels and a pancake making machine. There is something for everyone, which makes this Mom happy. There tends to be hot coffee also throughout the day. From Monday-Thursday, there are fresh baked cookies in the lobby. A fun surprise for the kids! One year we had a middle of the night sick child. The front desk was wonderful at 2am, bringing extra bed linens and towels to our room. I have read from other reviews about the staff being unfriendly, but we have NEVER had this experience. From the front desk to the nice ladies cleaning the rooms, we would always receive a smile and pleasantries. August 17, 2015
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