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Rated 4.3 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay! The hotel was very clean and the staff was willing to do whatever it took to make my stay comfortable. I will be back at the HIE in Claypool Hill, soon. See You There July 28, 2014
Rated 5.0 out of 5.0 by Awesome service!!! The nice lady on the night shift went out of her way to get me a room even though it appeared they were fully booked. she was awesome!!! Thank you so much. A.Cook July 25, 2014
Rated 5.0 out of 5.0 by Not Disappointed Rode our bike to ride the Back of the Dragon. Was so concerned about accommodations because of a few 'bad' experiences. This was not one of them. The Hotel and rooms are very clean. No smells, no bugs. The staff was very friendly and helpful. Husband was disappointed that the hotel has no information on local attractions in their lobby. We enjoyed our ride and would stay again. July 9, 2014
Rated 5.0 out of 5.0 by We stay here every time we visit relatives My family really loves this hotel! The breakfast and the swimming pool are our most favorite things. The staff is courteous and helpful. The rooms are clean and well-appointed. If I could change anything, I guess I wish I could get the rooms cheaper. However, if you use IHG rewards, you can get a free room or discounts occasionally. Also, the AC fan runs all the time and even on low is a little loud. And the queen beds are comfortable, but when sleeping two, the mattress is sloped a little if you want to sleep on the edge. July 5, 2014
Rated 5.0 out of 5.0 by Order of the Eastern Star It was a one night stay for an Official Visit and the accommodations were great. July 2, 2014
Rated 5.0 out of 5.0 by Restful sleep and restful mountain view This hotel was newer and very clean. The staff was courteous and helpful and the beds were very comfortable. The pillows were not too bulky which was a problem we had been having on this trip. We had a beautiful view of wooded mountains and slept great and enjoyed the quiet. Would stay here again. June 29, 2014
Rated 5.0 out of 5.0 by Home away from home! Delighted with our recent stay! From check in to check out - we could have have been more pleased! We cannot wait to return! Thank you Claypool Hill Holiday Inn Express Team for making our trip SUCH a pleasurable one! June 27, 2014
Rated 3.0 out of 5.0 by Out of the choices, this is the best for the location There are not many places to choose from when staying in this area, but this hotel manages to have rooms available when they are needed. This property serves the oil/gas industry, as well as the coal industry, and it is becoming run down pretty quickly. I think because they are the only show in town that is worthwhile to stay at, they are forgetting the the industry workers like to have a nice place to stay as well. I would say if there were more options, this place would struggle a bit to keep up. Work on the cleanliness, and the overall experience, and you will get right back up to where you started. The front desk staff is exceptional, so awesome job there!! June 26, 2014
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