Rated 4.3 out of 5 by 50
Rated 2.0 out of 5.0 by aj13 Only hotel in this area
Was forced into this hotel for business. Staff were not overly friendly or welcoming. Rooms smelled like smoke - even in non-smoking rooms. Lots of stray cats around outside at night, and a raccoon was frequently eating garbage out of the dumpster. Hardly any food choices near this hotel. Avoid this property and stay in Princeton, WV.
August 27, 2014
Rated 4.0 out of 5.0 by kennuck A Very Relaxing Stay
The staff was very helpful and the food was good. This was a weekend and the late nights were very quiet.
August 21, 2014
Rated 5.0 out of 5.0 by lilly2 very comfortagle bed
The stay was excellent, very friendly staff. The room was clean and very comfortable beds. The breakfast was more than enough and food that I had was good. Lobby was clean and inviting as well as the fireplace that we had the staff turned on as it was around 50 during our stay. Was able to use the breakfast area in the evening to meet with our relatives that were also staying there. Yes I would recommend it to everyone and plan to stay there if I return to that area.
August 21, 2014
Rated 5.0 out of 5.0 Excellent room and location
Chose hotel based on my prior experience with Holiday Inn and Suites, and I was not disappointed! Room was spacious, clean, and I loved having a separate wet bar. Internet connection was poor, but the breakfast was superb, and I feel that I received excellent service, quality for the money paid. Will definitely reconsider booking at this hotel in the near future!
August 15, 2014
Rated 5.0 out of 5.0 by TLB48156 Nice Stay
Newer hotel for the area. Hotel was clean as was the room. Staff was very friendly. Only item of concern for me is the A/C unit (Fan) cycling on and off. I prefer to leave the fan on an all time and just let the A/C unit cycle on off as needed. As I am a light sleeper this does not allow me to get a good nights sleep.
August 14, 2014
Rated 4.0 out of 5.0 by TRD3 Best Hotel in Richlands area
The rooms are clean and the staff is very pleasant as well as attentive. There are plenty of choices at breakfast and the in room coffee is a nice touch.
August 12, 2014
Rated 5.0 out of 5.0 by JanetL54 Clean and comfortable room
We stayed in a suite and I was very impressed with the overall accommodations . We were in the area for a funeral and had to extend our stay. The front service representative was able to let us stay in the same room upon request. I have stayed in many hotels and found this one to be nice and quite. I heard no slamming doors or people running in the halls and yelling. We will definitely use this hotel again if in the area.
August 11, 2014
Rated 5.0 out of 5.0 by My Ruby Red Slipper Amazing stay
From the fire in the fireplace of the lobby to the amazing front desk personnel our stay was incredible.
We arrived extremely late. The front desk immediately remembered our calling to say we would be arriving very late. The room was immaculate, decorated tastefully, and the bed was like sleeping on a cloud. The shower was beautiful with plenty of hot water and more towels than we needed.
Breakfast the next morning was equal to going to a restaurant. Even as late as we checked out there was still an amazing amount of choices.
Our stay was wonderful and we would stay there again if in the area.
August 8, 2014