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Rated 4.5 out of 5 by 317 reviewers.
Rated 5.0 out of 5.0 by Nice Place to Stay Nice quiet place to stay, Near shopping and eating. Close to racetrack as well. Great staff! I would stay here again! April 15, 2015
Rated 5.0 out of 5.0 by Great Price and Location Clean, quite and great price. Great place to stay on the way through West Virginia. Typical HIE. Gym equipment could stand to be updated. Front desk staff was great. April 11, 2015
Rated 4.0 out of 5.0 by Charle Town The pillows were the most comfortable ever. The breakfast coffee was great.. April 11, 2015
Rated 2.0 out of 5.0 by Comfortable bed, bad service Rude and unfriendly front desk. Standard checkout is 11 AM. Called the front desk at 10.30 and requested a late checkout by 11.30 or noon. Front desk said no in a very unfriendly rude voice. I tried explaining that as a IHG member I get late checkout but that lady said no, " You have to leave before 11". I am a business traveler with elite in two different groups and the second time tried IHG, bad experience. April 10, 2015
Rated 5.0 out of 5.0 by great location for hiking in Harper's Ferry We went hiking at Antietam battlefield, and Washington Monument park, toured Shepherdstown on our first day, stayed at the Holiday Inn Express that night. We were tired!!! Comfortable beds, very clean room, and an outstanding breakfast to fuel up for our Maryland Heights hike across from Harper's Ferry the next day. Minutes away from Harper's Ferry, quiet location, and very helpful front desk staff. Highly recommend. April 9, 2015
Rated 5.0 out of 5.0 by required comment as with this motel and others I have stayed at IHG should install higher toilets since people that stay at motels are older April 9, 2015
Rated 5.0 out of 5.0 by Would highly recommend hotel Very pleasant experience. would recommend hotel. staff very pleasant and breakfast was great. April 8, 2015
Rated 5.0 out of 5.0 by Charles Town New/Modern facility. Good attentive staff. Rooms were ready, clean April 6, 2015
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