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Rated 4.5 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 by incredible staff we have gotten to know the staff on sight.they're always glad to see us. We appreciate this so much. November 23, 2014
Rated 5.0 out of 5.0 by Wonderful My sister and I and our husbands spent 4 days here, the experience was great. We have spent time in various hotels all over the states and found this hotel to be exceptional. Room were very clean, pillows you had a choice of firm or soft, the bed very comfortable. Breakfast was fantastic, omlets ,bacon, sausage, cereals, fruit, yougart, any many other things. The staff was very pleasant, and helpful. It was a pleasure to stay there, it was very quiet. If you have tried the rest, now choose the best, you will not be disappointed. November 22, 2014
Rated 5.0 out of 5.0 by Room Rate I made the reservation under the AARP rate; however, I used my Military ID when asked for a picture ID. The Desk Clerk told me the Gov't rate was lower than the AARP rate and changed it for me. November 19, 2014
Rated 5.0 out of 5.0 by Great bed and I love the pillows- great staff i would highly recommend this Holiday Inn Express to anyone visiting the area and going to the casino. Great location with easy access. i have been coming to the area many years on business and always stay at the Holiday Inn Express Charles Town. Great beds, very clean, excellent staff, great value. You will love the breakfast. November 19, 2014
Rated 5.0 out of 5.0 by Spacious room and outstanding breakfast! The room allowed plenty of room for the two of us and then some. We had a king bed with crisp linens and four pillows - 2 firm; 2 soft - nice variety! Comfortable room temp and lounge chair w/hassock. A very delicious "country" breakfast of biscuits and sausage gravy with cheese omelets, fruit juices, coffee, danish, yogurt, fresh fruits, and hot/cold cereals. All these served by the sweetest woman who made us feel so very welcome and comfortble - as if we were in her very own home! November 18, 2014
Rated 5.0 out of 5.0 by Clean, comfortable bed and room and great staff. The staff was very friendly and helpful. The rooms were clean. Slept well. Shuttle service was a real plus. November 17, 2014
Rated 5.0 out of 5.0 by Comfortable room The friendly staff and comfortable room keeps us coming back to this Holiday Inn when we are in this area. It is convenient to the locations we visit and the breakfast always has a varied selection. November 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Charles Town We enjoyed our stay the entire time and plan to return soon. November 14, 2014
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